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Motorpoint - Edinburgh Reviews 

509
TrustScore 4.5 out of 5

4.6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more

Rated 5 out of 5 stars

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more

Rated 4 out of 5 stars

+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... See more

Rated 5 out of 5 stars

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

509 reviews

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4.6

All reviews

(509)

5,999 reviews in the last 12 months

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Rated 5 out of 5 stars
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you taking the time to share your positive experience with us; we are very happy to hear it was helpful.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Kidnes

Lewis very professional salesman all together very good experience

16 March 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you had a very good experience and that you found our salesman professional. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen, GSM

Rated 4 out of 5 stars

We were able to walk around the yard to…

We were able to walk around the yard to look at the cars without any reps coming out to pressure us into buying.
We decided on our own which car best suited us.
No pushing to buy warranties for this or that, we decided on that side of things on our own.
The only reason it wasn’t five stars was an error when taxing the car, as our old car was re taxed instead of the new one. As only discovered mistake once home it meant we drove an untaxed car home. Otherwise we were happy with experience.

5 March 2026
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Reply from Motorpoint - Edinburgh

We're glad you appreciated the relaxed car-buying experience. We appreciate your feedback and regret the error regarding the car tax. We'll review our processes to prevent this from happening again. Thanks for bringing this to our attention.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Good communication

Good communication, car presented well

10 March 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you had a positive experience with our communication and car presentation; thank you for your feedback.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

New car

Very polite, professional, treated well,

9 March 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate your feedback and are happy you were treated well with polite, professional service from our team. Thank you.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Great service and no pressure

My friend recommended Motorpoint to me when I was looking for a new car. I went up for a look and was assisted by Lewis. He was very helpful at looking through options and I never felt pressured at any point to purchase a more expensive car or buy any additional plans. I was also offered a fair price for my old car. When I collected my new car I was taken through everything by Dylan, who was also very helpful. Everything went smoothly and my new car is great. Both Lewis and Dylan were kind and friendly to my young boys, which also made it so much easier. They had a great time!

26 February 2026
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Reply from Motorpoint - Edinburgh

We're happy to hear your friend recommended us and that you had a positive experience finding your new car. It's great to know our team was helpful and that you felt no pressure during the process. We appreciate you mentioning how well your children were treated and hope you enjoy your new car!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Make here you first stop, when buying your next car.

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team.
No hard sell, no degrading talk on our trade in, unlike the other company who we bought from before, who see and only care about dollar signs as soon as you walk in. Definitely should be your first stop when buying the next car.

27 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy you had an amazing experience and found our prices competitive. It's great to know our team provided excellent service and quality. We appreciate your recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Happy with everything …

Happy with everything from keeping us informed to the nice staff

3 March 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate your feedback and are so pleased to hear you were happy with our staff and communication. Thank you.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

First Class Service!

From start to finish of purchasing my new car,the service was first class.
Edinburgh Branch(Dougie) was very professional and helpful.
Will be passing my recommendations to visit your showroom.
Thank you to you all.

14 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you taking the time to share your experience. We're so glad to hear that the service was first class and that our Edinburgh branch was professional and helpful. Thank you for the recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

This is my second review of Motorpoint…

This is my second review of Motorpoint and an update on the first one from 19th February.
Once again I cannot fault the service I have received from this branch.I bought my SUV from here on the 15th February and as I said in my first review "I am delighted with my purchase".
On the 24th of February I was sure I could hear a rubbing from the brakes on my car and I took it to Motorpoint and the man at the front desk by the name Jordan could not have been more helpful than he was.Jordan listened to my concerns and had no hesitation in booking my car straight in to the workshop for inspection and it turned out the brakes were fine and good.As a precaution Jordan booked my car into the local garage they use and it went over to them later in the day.Jordan arranged a courtesy car for me and I have to say I was impressed with the car I was given as it was a 2075 plate in a beautiful Audi A3.I then got my car back and given the all clear on its condition.I was delighted to get my car back and I am continuing to enjoy it every single day.
I personally have no hesitation on recommending this company to anyone looking for savings on their next car.I give a big shout out to all the staff who I have had the pleasure of meeting.

24 February 2026
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you taking the time to update your initial review. We're happy to hear that you're delighted with your vehicle and that our team was helpful when you had a concern. It's great to know you're enjoying your car. Thank you for recommending us!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

I felt zero pressure

I felt zero pressure and they were happy for me to figure my own stuff first. I was met with kindness and support from all the team. They were all great. Service like no other

23 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear you felt supported by our team and had the space to decide. It's great to know you were met with kindness. Thanks for the feedback!

Thank you
Shannen, GSM

Rated 1 out of 5 stars

Everything went well until when I…

Everything went well until when I contacted DVLA about transferring my private plate. I was advised that ownership of my new car had not been transferred to me,

23 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're sorry you encountered issues transferring your private plate due to the car's ownership. We'll investigate this registration problem with the DVLA right away.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Highly recommend

Very good range of affordable used cars at competitive prices.
Excellent customer service from Connor who answered all my questions very patiently and had a reassuring and polite manner.
The whole buying process was extremely quick and easy. Highly recommend Motorpoint to anyone.

21 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found a great selection of affordable cars and that the buying process was quick and easy. It's great to know that our team member was so helpful and patient. We appreciate your recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Great staff

They were friendly, helpful and didnt push for a sale which was refreshing.

19 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found our team friendly and helpful, and that you appreciated our no-pressure approach to sales. Thank you!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

5 star experience

5 star experience when I went to purchase my new car, salesman was excellent and not pushy. Highly recommend them.

20 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was excellent! We appreciate your recommendation and are glad our sales team provided a pressure-free environment.

Thank you
Shannen GSM

Rated 5 out of 5 stars

Fantastic car and exceptional service

I wanted to write a review to say what an exceptional buying experience I had at Motorpoint Edinburgh. I have driven company cars for the last 20 years and was nervous about buying a car for a new job which came with a car allowance. I shouldn’t have worried! The sales executive (Steven Kelly) was so helpful, informative and patient the whole process was easy. I found the perfect car and Steven took me through the process with professionalism and knowledge. He made what could’ve been a stressful experience an absolute joy! I have no hesitation in advising anyone looking for a new car to go to Motorpoint. I will certainly use this company again.

21 February 2026
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you had an exceptional buying experience! It's great to know that our team was helpful and informative, making the process easy and enjoyable. We appreciate you recommending us and will certainly look forward to helping you again in the future.

Thank you
Shannen GSM

Rated 5 out of 5 stars

Ian from Newport branch was brilliant

Ian from Newport branch was brilliant, he my car delivered to edinburgh branch, the boys at edinburgh were great aswell, thanks again motorpint

20 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that the team provided such excellent service! We appreciate your positive feedback and thank you for sharing your experience.

Thank you
Shannen GSM

Rated 4 out of 5 stars

MOTORPOINT EDINBURGH.

I went with my son to view cars at this Motor point in Edinburgh and we were pleasantly surprised by the stock they had.What my son and I really appreciated was the fact that we were left in peace to look at the cars and the salesman Sanjay came to speak with us after we had finished looking.Sanjay was very nice to deal with and his attitude could not be faulted.After telling Sanjay what car we were after he led us through the steps of purchasing the car and I drove away with my latest car a short time later.
I have to say that we were well looked after at Motorpoint Edinburgh and when the time comes that I want to change my car again then Motorpoint will be the first place that I go to.
The whole process was hassle free and I will have no problem in recommending Motorpoint to anyone I know who is looking for their next car.
I don't think Motorpoint sells cars any older than 3 or 4 years old and to be honest their stock that I looked at was very impressive and the young man Sanjay will go far in the car sales game.

15 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you enjoyed your car-buying experience. It's great to know that you appreciated our selection and the service you received. We appreciate your recommendation and hope to see you again when you're ready for another car.

Thank you
Shannen GSM

Rated 5 out of 5 stars

Admin is our biggest bugbear when…

Admin is our biggest bugbear when buying a car, but this was made very easy by Motorpoint's helpful staff and systems.

15 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that our staff and systems made the admin side of buying a car easy for you. Thank you for your positive feedback!

Thank you
Shannen GSM

Rated 5 out of 5 stars

Highly recommend

Excellent customer service,were able to answer all questions nothing any bother very helpful friendly service love my new car would highly recommend.

15 February 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy you found our team helpful and friendly, providing excellent service and answering all your questions! We appreciate your recommendation and hope you love your new car.

Thank you
Shannen GSM

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