Motor Medicals logo
Visit website

Motor Medicals Reviews 

713
•
TrustScore 4.5 out of 5

4.7

Medical Certificate Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly medical staff who consistently provide a welcoming atmosphere and put patients completely at ease during their visits. Consumers note that practitioners are thorough, taking time to explain procedures clearly and answer all questions with great care. People also highlight the convenient venue locations with easy parking and the exceptionally smooth online booking process. Reviewers emphasize the efficient service and great overall value, noting that appointments are conducted promptly without unnecessary waiting times. Many individuals express strong satisfaction and confirm they would gladly return for future medical assessments.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly staff and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing doctors, nurses, and receptionists... See more

Booking process

Users describe satisfaction with the booking process, frequently highlighting how extremely easy and... See more

User experience

Clients share positive opinions on user experience, highlighting how everything goes smoothly and efficiently... See more

Location

Consumers express satisfaction regarding the location, highlighting that clinics are easy to find and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a hgv medical arrived early seen straight away totally professional as I would expect good value for money Well done motor medicals Medicals at a working man’s price not an inflated one like a... See more

Rated 5 out of 5 stars

Easy to book an appointment within a short time frame and it's a good price. Local venue with easy parking. Doctors are so familiar with the paperwork and know exactly what is required, hence less lik... See more

Rated 5 out of 5 stars

Very easy to arrange,very short waiting time to see the Doctor who was friendly,receptive and checked the D4 form twice before giving it back to post.The reception Staff was friendly and very helpful... See more

Rated 5 out of 5 stars

I had fabulous visit to Motor Medical’s today at 360 Brighton Road Croydon. From Reception staff to Doctors I had very good experience very excellent and professional service with so much caring... See more

Company details

  1. Medical Certificate Service
  2. Doctor
  3. Medical Examiner
  4. Occupational Medical Physician

Written by the company

Motor Medicals Ltd is one of the UK’s leading providers of driver and specialist medicals, offering fast, affordable, and DVLA-compliant assessments across 40+ clinic locations nationwide. We specialise in HGV (D4), LGV, PCV, taxi, C1 ambulance, D1 motorhome, and other driver medicals, all carried out by GMC-registered doctors and accepted by councils across the UK. Our service is designed to be simple and efficient, with easy online booking, same-day or short-notice appointments, and prompt completion of medicals. In addition to driver medicals, we provide a range of occupational health and specialist services including pre-employment and safety-critical medicals, forklift and airside medicals, motorsport, scuba and sports medicals, firearms licence medical reports, and microsuction ear wax removal. Motor Medicals focuses on affordability, accessibility, and efficiency, providing a professional and reliable service trusted by thousands of customers each year.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

713 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(713)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service. Did my taxi medical with Motor Medicals. From booking to appointment, all went smooth. If you are thinking of doing a medical then I highly recommend Motor Medicals.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

03/08/2025: edit
Bank had to step in to get refund, no response from company

Also note that Trustpilot give a warning that this company are breaching their guidelines "This company is displaying Trustpilot content in a misleading way"

Avoid. 9th June 2025 I booked a medical for 6th July and paid a deposit

Afternoon of 4th July I received a phone call stating location of medical had moved from 5 miles away to 20 miles which I could not make. Therefore appointment was cancelled

Today 20th July, I’m still waiting for my refund

4 July 2025
Unprompted review
Motor Medicals logo

Reply from Motor Medicals

Dear Customer,

Thank you for your time over the phone earlier. As explained, we have called and emailed you on several occasions to try and assist with the matter. As you explained, you were away so did not receive them.

Id like to apologize, it's very unusual for our clinics to be cancelled but there's some instances where we are left without a choice, usually doctor availability or room issues. I'm aware the alternate clinic wasn't suitable.

I'm glad to hear your refund has now been sorted.

Should you require any further medicals, please don't hesitate to contact us and we will ensure a discounted exam, as well as a smooth service.

Once again, thank you for your time

Adam
Motor Medicals

Rated 5 out of 5 stars

They are professional

They are professional, help center was very helpful , results came second day as they previously announced me,so yes 👏

6 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look