D4Drivers Reviews 6,631

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel at ease. The booking process is frequently highlighted as easy and efficient, with many appreciating the availability of convenient appointment times. Consumers also find the service to be excellent and the pricing to be significantly more affordable than other options. However, some customers also noted issues with administrative processes, leading to delays. A few other people also felt that there were issues regarding access to medical records, which caused complications. Additionally, some reviewers were not happy with the rebooking policy, stating they had to pay again even when the initial appointment was unproductive.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency and... See more

Staff

Users describe positive interactions with staff. Many customers praise the doctors for being professional,... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Price

Customers generally express satisfaction with the pricing, often finding it more affordable than alternative... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of booking... See more

Based on these reviews

Rated 5 out of 5 stars

I had the pleasure of having my medical in Oxford with Dr.Desmond Stevens.I cannot fault the experience which was made so much easier by Dr.Stevens .He made me feel at ease,relaxed and clearly explain... See more

Rated 5 out of 5 stars

Seen on time, very thorough and pleasant doctor. Eye test proved 20/20 vision with glasses so no problem renewing HGV licence. Much better price than my GP surgery and had an appointment at D4D within... See more

Rated 5 out of 5 stars

Easy to book appointments in advance. Appointments available at weekend. Cheaper and quicker, in my case, than trying to get an appointment with my own GP. Good parking facilities. Appointment on time... See more

Rated 5 out of 5 stars

Excellent service , seen on time , very friendly and thorough, used these people for sometime now, and come highly recommended. Their head office staff are amazing they way they support their clients,... See more

Rated 5 out of 5 stars

I recently had a medical which needed more evidence to get signed off. My contact in customer support is Layla and she has been absolutely brilliant. Layla responded to me every time, kept me well in... See more

Rated 5 out of 5 stars

Easy online booking. Good availability. Local venue with easy access. Appointment on a Saturday, always a good thing. Doctor was friendly and helpful, very thorough, knew his way around the form an... See more

Rated 5 out of 5 stars

What a breeze. I had to submit 3 blood pressure readings on 3 separate days prior to my medical. Did this at my surgery machine for free. Printed ticket. Took eyesight prescription. Doctor took my blo... See more

Rated 5 out of 5 stars

I attended an appointment in Aberdeen (Westhill) for an HGV medical and can't fault the experience. The venue staff were friendly and helpful, the Dr was very professional and friendly, I was seen on... See more

Rated 5 out of 5 stars

I've used D4Drivers a couple of times before, it's straight forward to book an appointment with weekend appointments so you don't have to take time off work. The appointments are straight forward wit... See more

Rated 5 out of 5 stars

I have used this company twice now and have found the booking process to be efficient and the appointments are well organised. The consultations are dealt with by Doctors who know what is required by... See more

Rated 5 out of 5 stars

This company is brilliant. From making your booking online to seeing the doctor, its truly professional and flawless. The doctors are lovely and understanding and make you feel at ease. On my recommen... See more

Rated 5 out of 5 stars

There was no reception to book in however the young lady at the coffee shop was very helpful in guiding me to where I needed to be. The doctor was most professional in his dealing with my appointment.... See more

Rated 5 out of 5 stars

Three years ago, I had my driving licence medical appointment with Dr. Desmond Stevens and was so pleased with his pleasant and relaxing manner that this year I travelled 90 miles to be able to see hi... See more

Rated 1 out of 5 stars

Dr diagnosed arrhythmia just from bp machine and advised in comment box to get 24h ecg done and report back to dvla. Lot of nonsense, A: NHS doesn't work like that. B: checked with GP,no arrhythmia. C... See more

Company replied

Rated 5 out of 5 stars

Dr Aaron Tan was really helpful and friendly, the appointment was on-time and she put me at ease and explained each section of the form very clearly as we went through the questions. Thoroughly rec... See more

Rated 1 out of 5 stars

First of all the 'venue' for the medical was a 40 mile round trip, the rude little not English 'doctor' said I hadn't brought my medical overview he couldn't do the medical. Had to pay again and bo... See more

Rated 5 out of 5 stars

I’d had a previously bad experience with this company, having had the rudest doctor ever, leaving me feeling humiliated and in tears. I vowed never to use them again. However having learned that t... See more

Rated 5 out of 5 stars

Very easy to book my HGV medical on line. Very easy process with lots of appointment days and times available. No long queues on arrival, I arrived there early and was seen straight away with medical... See more

Rated 5 out of 5 stars

I booked the appointment online which was extremely easy. The appointment slots offered were at a perfect time for me. There was no waiting as I got called in right on time. The doctor was polite, pre... See more

Rated 5 out of 5 stars

Had a recent Medical for my PCV Licence, which went very well. However, just over a week later DVLA returned the paperwork, indicating one small Medical question had'nt been filled in. A minor problem... See more

Rated 5 out of 5 stars

Easy to book, close enough to home and relaxed experience. I’ve had 3 medicals for my C1 renewal, the first with my doctor, who charged me £75, as it’s an extra service not provided by the NHS. Three... See more

Rated 5 out of 5 stars

Was able to book a medical in within a couple of days, very efficient service & good value. Was sent to D4 Drivers by my employer, Stagecoach which is how i knew about it having retired this year.

Rated 5 out of 5 stars

I had a very unpleasant experience with this company who basically robbed me of the value of a medical consultation. I made an appointment from one day to the next paying the amount of £62. But after... See more

Company replied

Rated 5 out of 5 stars

I have been using D4Drivers for all my HGV renewal medicals. The venues are convenient and the price is good. The doctors are invariably pleasant and efficient. I'll keep using them until I hang up my... See more

Rated 5 out of 5 stars

Although the doctor was late struck in traffic was kept informed by email.appointment was quicker than I expected, everything was completed and I went away happy.would use again service was cheaper t... See more

Rated 1 out of 5 stars

Booked an appointment Friday for the Sunday. Arrived on time. No Dr. No text, no call. Receptionist at Holiday Inn said he’d turned away around 10 D4D customers already as Dr was a no... See more

Company replied

Rated 5 out of 5 stars

Yeah guys went to see sanji in Nursling Southampton he was brilliant I’m salt of nerves at these things but sanji was fabulous made me fill relax I would recommend these guys again 10 out out of 10 👍... See more

Rated 5 out of 5 stars

It was a very easy booking process. The venue was 3mins from home. It cost less than half what my GP was asking and I can book an appointment that suits me not my GP! Even Saturday! I’ve used D4Dri... See more

Rated 5 out of 5 stars

I booked on line very easy, took my self to holiday inn had a very nice doctor but blood pressure was high! Got sorted by my GP. I phoned to book my free return app ointment great people on the phone... See more

Rated 5 out of 5 stars

had my driving medical with Dr Irtaqa Hasanin, very pleased with how calm irtaqa was and made it very understanding and simple. explained everything very well too. thank you dr irtaqa

Rated 5 out of 5 stars

I want to personally thank you all for your service regarding my medical it was a very stressful time for me but I want to give a big thank you to Jackie as she was very compassionate toward me and th... See more

Rated 1 out of 5 stars

D4 Drivers purport to carry out medicals but do not have the facilities or equipment to actually carry out a medical. All D4D do is tick boxes. Apparently I need a treadmill test but D4D do not have t... See more

Company replied

Rated 5 out of 5 stars

I can fully Recommend D4Drivers to all. I have used them for many years and never had reason to complain or thought something could have been done better. I have always found the Doctors to be very... See more

Rated 5 out of 5 stars

This was a very easy process and was hasstle free. I needex to renew my C1 at 70. Indeed a far better experience than trying to book through your doctors surgey. It was also slighly cheaper and Bango... See more

Rated 5 out of 5 stars

Got a very swift appointment in the date and time I needed On the day was in and out really swift and the price was much cheaper than my own GP can not fault D4Drivers thanks

Rated 5 out of 5 stars

The appointment was very quick and on time. Not much waiting at all. The doctor was very friendly and professional. As long as you know what medication and dosage you are on, the appointment will be q... See more

Rated 5 out of 5 stars

Quick efficient and painless, probably because I passed, all the negatives I seem to have read on Trustpilot are from those who failed. Dr Charlotte Robinson was very professional.

Rated 5 out of 5 stars

Early for my appointment the Doctor saw me as soon as he could. A lot cheaper than seeing my doctor and using spec savers. I now have my new license before the old one ran out.

Rated 5 out of 5 stars

I just can’t praise you all enough the service and respect from all of you from the telephone call to the medical and doctors is first class keep up the good work thank you

Rated 5 out of 5 stars

Very easy to get an appointment - at short notice as well - and is 15 minutes away from home and normally on a Saturday. Doctors are nice and friendly. As an older driver I have to do this yearly so i... See more

Rated 5 out of 5 stars

Jackie thank you so much for helping me get the right medical and sorting everything out you were very helpful and made it easy for me Thank you Darren

Rated 5 out of 5 stars

They where very professional in their job during the eye test & blood pressure test , my first blood pressure test readings was bit high , and I was given second chance to come... See more

Rated 1 out of 5 stars

Do not deal with d4 drivers went for my appoitment did not issue me a stamp for my form then wanted to charge me another £47 to re-book its all a big money making con DO NOT DEAL WITH D4 DRIVERS

Company replied

Rated 1 out of 5 stars

Worst experience ever. I booked an appointment and brought my medical records through the official surgery app, only to be told they don’t accept digital records. I waited over 30 minutes, and wh... See more

Company replied

Rated 5 out of 5 stars

The location was nearby the Dr really friendly and welcoming premises well presented and in general was very professional price was amazing my own GP wanted nearly 3x the price

Rated 1 out of 5 stars

AVOID ILFORD LOCATION ITS HELL ON EARTH. Couldn’t find it because it’s not actually in the hotel they say it is but in a random cafeteria on the high street because both of the hotel locations ar... See more

Company replied

Rated 5 out of 5 stars

Great location, easy to find and park, Doctor was clearly happy in his work, and made the experience all the more enjoyable.

Rated 5 out of 5 stars

This will be the 3rd or 4th time my Husband has used the D4D for his medical they are thorough.

Rated 5 out of 5 stars

I would highly recommend d4drivers.uk because they were very helpful and efficient when booking my appointment & the Doctor that I saw at the appointment was very professional.

Rated 2 out of 5 stars

During my appointment with your company's practitioner for the renewal of my D bus driver license, he forgot to fill in several sections of the file. So the DVLA returned my file and I had to send it... See more

Company replied

Rated 1 out of 5 stars

They have refunded my money at last, which is what they should have done in the first place, and emailed me saying they will look into the `circumstances` that caused this horrible situation to aris... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quick booking, slight delay in appointment but quick and easy to use would recommend there service and will use again

Rated 1 out of 5 stars

Couldn’t do the medical because the D4Drivers doctor didn’t have access to my medical record! Went with all info requested but it obviously wasn’t enough. Had to make arrangements for my own doctor t... See more

Company replied

Rated 5 out of 5 stars

Easy to book an appointment,free parking at the location and very reasonable price for my medical which wasn’t rushed either…very good service


Company details

  1. Medical Examiner

Written by the company

Our Doctors provide HGV, PCV and taxi medicals for just £58 (inc. eye test) in over 100 locations across the U.K.including evenings and weekends. We will see you quicker than your own GP and for a fraction of the price. Simply call 0300 3030 668 or book online at https://book.d4drivers.uk/ for an appointment to suit you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid

First of all the 'venue' for the medical was a 40 mile round trip, the rude little not English 'doctor' said I hadn't brought my medical overview he couldn't do the medical. Had to pay again and book another 40 mile round trip, turns out could of accessed this on the NHS app!!!!!
Have since received message from DVLA that due to my underlying medical condition they are having to write to my GP.
Went to my surgery to ask wtf? They have responded with you don't have a medical condition??
Avoid these clowns at all costs!

25 January 2026
Unprompted review
Rated 2 out of 5 stars

Not Recommended

The service is being sold as a 1 stop shop but although according to the doctor my eyesight test met DVLA requirements I was referred to an optician to complete the form. Not recommended

24 January 2026
Unprompted review
Rated 1 out of 5 stars

My medical form was returned by DVLA…

My medical form was returned by DVLA due to being filled out incorrectly by the doctor. During my appointment the doctor left the room to take a personal call, when he returned he must have lost his place and then did not check it through. I have had to return for another medical and incured more costs due there mistake. I now have 6 days on my licence due to the time it has taken to sort all this out.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Dr.Stevens.

I had the pleasure of having my medical in Oxford with Dr.Desmond Stevens.I cannot fault the experience which was made so much easier by Dr.Stevens .He made me feel at ease,relaxed and clearly explained all the relevant questions. His obvious knowledge and professionalism shone through the whole meeting. I will certainly be using D4 Drivers again and will also recommend the facilities to fellow colleagues based on the fact of Dr Stevens coming across so well.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not deal with d4 drivers went for my…

Do not deal with d4 drivers went for my appoitment did not issue me a stamp for my form then wanted to charge me another £47 to re-book its all a big money making con DO NOT DEAL WITH D4 DRIVERS

24 January 2026
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

It appears the doctor was unable to carry out your taxi medical because the required copy of your summary medical records weren’t brought to the appointment. I completely understand how disappointing this must have been, especially after taking the time to attend.

When you booked your appointment over the telephone you agreed to our terms and conditions, which explain the documents that must be brought on the day, you were also informed of this by a member of the customer service team. Your booking confirmation email/text also outlines these requirements and advises customers to contact us if they have any difficulty obtaining the paperwork.

That said, I do appreciate how frustrating this situation has been for you. As a gesture of goodwill, we’d be happy to offer you a discounted rate for your next medical.

If you’d like to go ahead, please give our office a call on 0300 303 0668, and a member of our customer service team will be more than happy to arrange a new appointment for you.

Rated 1 out of 5 stars

I've been a taxi Driver for over 12…

I've been a taxi Driver for over 12 years. Our local GP stop doing medical check because they are busy. I'm over 50 years old and I have to do medical every 5 years. I was introduced to D4 Drivers by my local council. I had my medical summary for my appointment and it had a few mistake. I met Dr shahzadi the worse Dr, I have ever met. I explained to her but she just pass my medical for one year and Ask me to go back to GP and correct them. She was checking my eye and as I was reading the letters, she never looked and was on her tablet all the time. She told me next time I have to take eye test record also checking my blood pressure, we should usually be relax but she insist to do continues breath in and out and she kept repeating. I went to my GP and corrected the mistake. Went back to Dr shezadi to change my medical. First thing she says. For new medical you have to pay again. She did not bother to check my new medical summery and insisting on thing like depression, blood in my urine that was for 23 years ago. Trying to harm myself with Drug overdose In 2003. Not a nice person at all. She told me she don't care. She says. Why didn't you go to your GP. I explained Because GP. stoped doing medical. As I said if my GP didn't think, I was fit enough to be a taxi Driver. He would not let me be,for over 12 years with absolutely, zero bad records. These companies just looking to get your money and come up with excuses to deny your right. I'm looking to find another sergery who may do medical check for Drivers. Avoid D4 Drivers.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

I had appointment today very bad …

I had appointment today very bad …
I had appointment today very bad communicatin
Be Careful with this company when you make booking
BAD COMMUNICATIN
BE CAREFUL
very bad not happy

21 January 2026
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

It appears the doctor was unable to carry out your taxi medical because the required copy of your full medical records weren’t brought to the appointment. I completely understand how disappointing this must have been, especially after taking the time to attend.

When you booked your appointment over the telephone you agreed to our terms and conditions, which explain the documents that must be brought on the day, you were also informed of this by a member of the customer service team. Your booking confirmation email/text also outlines these requirements and advises customers to contact us if they have any difficulty obtaining the paperwork.

That said, I do appreciate how frustrating this situation has been for you. As a gesture of goodwill, we’d be happy to offer you a discounted rate for your next medical.

If you’d like to go ahead, please give our office a call on 0300 303 0668, and a member of our customer service team will be more than happy to arrange a new appointment for you.

Rated 1 out of 5 stars

To all my Trucking breathren beware

They have refunded my money at last, which is what they should have done in the first place, and emailed me saying they will look into the `circumstances` that caused this horrible situation to arise.!
Well a bit of retraining for the lass on the phone wouldnt go amiss i`d say.
I`d like to thank Trustpilot for helping and id like to still warn all the elderly drivers out there maybe to pay a little bit more and see your GP , I know i wish i had. xxx

18 December 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and we understand how frustrating this situation has felt for you. That’s never the impression we want to leave with anyone.
We’ve already reached out to you directly via email so we can resolve things as quickly as possible. Our aim is always to be transparent about what we can and cannot provide, and we’re reviewing your comments carefully to ensure our communication is as clear as it should be.
We’d really appreciate the opportunity to speak with you so we can understand exactly what went wrong and work towards a fair solution. Please check your inbox for our message.
Thank you again for bringing this to our attention, we take feedback seriously and are committed to putting this right.

Rated 5 out of 5 stars

Quick efficient and painless

Quick efficient and painless, probably because I passed, all the negatives I seem to have read on Trustpilot are from those who failed.

Dr Charlotte Robinson was very professional.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant, would definitely recommend!

I attended an appointment in Aberdeen (Westhill) for an HGV medical and can't fault the experience. The venue staff were friendly and helpful, the Dr was very professional and friendly, I was seen on time, and everything went well. The Dr checked through the form with me once it was filled in just to make sure there were no mistakes, and I received my new licence back later that week. At almost a third of the cost of my GP (plus the hassle of having to book a separate eye test which was included with D4Drivers) the price can't be beaten either!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

BP high

I booked on line very easy, took my self to holiday inn had a very nice doctor but blood pressure was high! Got sorted by my GP. I phoned to book my free return app ointment great people on the phone. met another caring nice doctor and passed BP great service

6 December 2025
Unprompted review
Rated 5 out of 5 stars

PCV Medical

Was able to book a medical in within a couple of days, very efficient service & good value. Was sent to D4 Drivers by my employer, Stagecoach which is how i knew about it having retired this year.

7 October 2025
Unprompted review
Rated 2 out of 5 stars

Hgv medical

Not very good told me my blood pressure 210 never had high blood pressures So fail so rebook with another company pass straight way no high blood pressure

1 November 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for your feedback, we have requested further information via Trustpilot to see if we can help assist further, as we currently don't have any details. We would appreciate the opportunity to look into this further for you.

Rated 3 out of 5 stars

Blood pressure

To get a correct blood pressure measure certain rules need to be followed.
I was told to lean forward put hand on table.
Arm crossed chest below heart level asked me questions all thru.

27 October 2025
Unprompted review

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