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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting quick response times and rapid turnarounds once medical records are received. Many people found the user experience to be smooth and straightforward, appreciating how easy the process was. The staff are frequently commended for their professionalism, helpfulness, and proactive communication, especially in chasing GPs for necessary information. However, some customers also noted minor issues with the website's IT functionality on a specific browser, and a few found the initial detail-filling process a bit tricky.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, efficient, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick turnaround and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and efficiency. Many... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight great... See more

Based on these reviews

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

Used shootcert to get my medical for my shotgun certificate, good communication and always kept me updated, found the correct email for my GP as I entered an outdated one. GP took nearly two months t... See more

Rated 5 out of 5 stars

I chose to use this company because it was recommended in Basc. It was easy to fill a form in on line. The process was easy to follow. I don't have a printer so they printed out the paperwork for th... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

With all the chatter in the shooting press and at 11’s about delays in the process of renewal I was anxious about the turn around of a medical certificate. Shootcert showed these anxietys to be mispl... See more

Rated 5 out of 5 stars

After being told by my doctors they will supply me with a copy of my medical records, but do not do a pro-forma service anymore. I contacted ShootCert who provide this service. I found it straight f... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more

Rated 5 out of 5 stars

My own doctors after 1 week contacted me to say they could see me in 6 weeks, and then I may need to have a medical, which was shortly followed by a text from them to say they could refer me to med2... See more

Rated 5 out of 5 stars

Shootcert responded quickly to all comms, helped me when my GPs took over 2 months to even acknowledge receipt and action SAR request. once Shootcert did eventually receive details they turned aro... See more

Rated 5 out of 5 stars

Second time for me to use ShootCert they smooth out what could be a very complex process into an easy to follow step by step approach, they follow up as needed and are very responsive once they have t... See more

Rated 5 out of 5 stars

Fantastic and speedy service again, as expected. Swift response to email queries, great instruction and communication throughout and an overall great service. After submitting a request I had all th... See more

Rated 5 out of 5 stars

I chose shootcert because I wanted someone I had the confidence in to do my medical proforma. They kept in touch all the way through the process and always responded to my questions quickly. They were... See more

Rated 5 out of 5 stars

It was my first time using shootCert, last time I used medcert. The difference in service I received from shootCert compared to medcert was night and day. Regular updates, quick responses to emails... See more

Rated 5 out of 5 stars

Fantastic service. Easy process with excellent updates. Cheaper than my GP has quoted too Very smooth process. Heard about them via my BASC membership. Highly recommend using this service.

Rated 5 out of 5 stars

Excellent service! I emailed shootcert and they contacted my doctor as soon as I had filled out the relevant information, allowing shoot cert to contact my GP. I had my results back within the week.... See more

Rated 5 out of 5 stars

I applied to renew my coterminous certificate in October `24. When my local GP refused to assist I turned to ShootCert. It took 5 weeks to obtain my medical records, with ShootCert sending regular... See more

Rated 5 out of 5 stars

My GP practice does not supply medical certificates but ShootCert took on the task on my behalf. The process was straightforward and information re 'what happens next' was clear. My GP practice upload... See more

Rated 5 out of 5 stars

Be honest to be honest was a great service and a quick turn around course an impressive service that it is on everybody’s mind when they want to renew their shotgun certificate. It is becoming harder... See more

Rated 5 out of 5 stars

This was my first time using ShootCert thanks to my GP not being very helpful this time around ShootCert gave excellent and professional service from start to finish with no issues what so ever... See more

Rated 5 out of 5 stars

Everything went smoothly upto the GP surgery getting involved! then everything slowed down. However queries to ShootCert were answered in a timely manner and eventually we received all the paperwork

Rated 5 out of 5 stars

I had a great experience with shootcert. They made applying for my medical report as simple as can be. They contacted my GP the day after my application. After 10 days I got an update on the progress,... See more

Rated 5 out of 5 stars

First time using Shootcert and must say I’m impressed…. My GP proved difficult in the past with my husbands certificate and quoted him 200.00 !!! Shootcert are quick, efficient, and professional, woul... See more

Rated 5 out of 5 stars

I found the whole process with Shootcert seamless and efficient. Everything to do with the medical assessment was handled directly between my GP and Shootcert and was one in under a week. Excellent se... See more

Rated 5 out of 5 stars

Delighted with the speed and professionalism undertaked by ShootCert. The process was clearly outlined from the outset and I was shocked at how quickly my documents were ready to forward on to the Pol... See more

Rated 5 out of 5 stars

Excellent Service. ShootCert application was easy to submit and their communication and updates throughout the process was outstanding. The whole process took less than 2 weeks and I was able to forwa... See more

Rated 5 out of 5 stars

Shoot cert were brilliant. From start to finish, they kept me informed throughout. I would recommend them it only took 2weeks to get my complete certificate. As we know the doctors can take weeks an... See more

Rated 5 out of 5 stars

First time I’ve used ShootCert and so impressed with the quick, efficient turnaround. I could not ask for more. Will definitely use again. Quality service and great communication.

Rated 5 out of 5 stars

Had to renew a licence, shoot cert helped to speed up the process as I was a little behind on the renew. Offered additional support if there were any issues with the application.

Rated 5 out of 5 stars

The staff are profesional, though the IT on the Web site did not work properly on MS EDGE. My own doctors surgery lived up to exspectations,

Rated 5 out of 5 stars

Very quick, same-day service once ShootCert had my notes. Considerably cheaper and more efficient than dealing with the GP practice.

Rated 1 out of 5 stars

I was constantly asked to pester my GP for my details. I took this approach so that it was easier to obtain my licence - I ended up loosing my licence as the process took nearly 30 days to complete.

Company replied

Rated 5 out of 5 stars

Brilliant company, my GP took 40 days to release notes, when they did eventually shootcert sent me my certificate same day, Very easy to deal with, very helpful, thank you

Rated 5 out of 5 stars

Great in every respect. Super quick, efficient & easy to use service. All turned around in a week. Amazing. Can wholeheartedly recommend ShootCert.

Rated 5 out of 5 stars

This is the second time engaging the services of ShootCert. They deliver an excellent, cost-effective solution, and I would not hesitate in recommending to any of my friends. Many thanks.

Rated 5 out of 5 stars

ShootCert have been great from the start. Respond quickly to emails and have turned my medical forms around very quickly after so many issues with my GP. Definitely recommend

Rated 5 out of 5 stars

A bit costly, but fast, reliable and got the job done where others fell short. Everything along the process was explained and I was updated regularly.

Rated 5 out of 5 stars

My doctor’s surgery doesn’t offer medical renewal services, so I chose to use Shootcert. Their online system is one of the easiest and most professional I’ve used. The process was straightforward and... See more

Rated 5 out of 5 stars

A very simple online application process. Incredibly quick turn around time from submission date. Fantastic service. Would wholeheartedly recommend Shootcert to anyone out there wishing to use the s... See more

Rated 5 out of 5 stars

Fantastic service. Medical records came back far quicker than my doctors said they could do it. Really recommend this service.

Rated 5 out of 5 stars

Extremely efficient. Sadly my GP was very slow but responded instantly to the "unresponsive GP letter" and provided the medic records the following day. My certificates were renewed before the end o... See more

Rated 5 out of 5 stars

A great experience. Everything handled with care and expertise. A credit to the medical profession, and done as it should be. Well done Shoot Cert and thank you

Rated 5 out of 5 stars

Website easy to use as used before. Managed to get my records within a month which was a miracle knowing my doctors. Kept up to date via email. Job well

Rated 5 out of 5 stars

So simple and straightforward as my GP didn’t support the scheme for my licence. Easy, effective and have already recommended to others.

Rated 5 out of 5 stars

I have used this company on previous renewal and shotcert have always been very good at what they do. will always recommend them.

Rated 5 out of 5 stars

We are very happy with thıs survise and was always updated with the progress and would like to say a big thanks to everyone involved

Rated 5 out of 5 stars

Without your help I do not think my application would have been sorted out, with your help I received both certificates in 10 weeks

Rated 1 out of 5 stars

I paid shootcert on 26th January, and have since sent them 3 emails in last 3 weeks and still waiting for some sort of communication regarding my medical certificate. How difficulult can it be to... See more

Company replied

Rated 1 out of 5 stars

I understand that my GP has provided you with my medical records over two weeks ago. I’ve emailed twice to find out what the present position is and found I have been ignored. There is no phone n... See more

Company replied

Rated 5 out of 5 stars

Exellent service may have had to gee my GP surgery up but when medical notes received by shootcert all done in Exellent time

Rated 5 out of 5 stars

Great service. Kept me updated throughout the process. And were very quick to respond once my GP provided the required information. Thoroughly recommended.

Rated 5 out of 5 stars

Quick and smooth service! Used it for my son’s 1st shotgun license and my renewal! No issues at all and would highly recommend

Rated 5 out of 5 stars

You answered me quickly when I came up against my very awkward surgery with problems.When you got the information you turned it around quickly


Company details

  1. Medical Certificate Service
  2. Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I chose to use this company because it…was recommended

I chose to use this company because it was recommended in Basc.
It was easy to fill a form in on line. The process was easy to follow.
I don't have a printer so they printed out the paperwork for the Doctor. I then took it to the Doctors. The paperwork when completed was sent to Shootcert who sent it to me to forward to the Police when submitting the renewal shotgun/firearm form.

4 March 2026
Rated 5 out of 5 stars

Very disappointed with shoot cert

Very disappointed with shoot cert, my GP practice sent my medical records back on the 4th Feb and I’ve had nothing back, I’ve sent 4 emails regarding this and they can’t even reply to update me, and there’s no phone number to contact them, and they want good reviews. This has now been sorted and I have to say it was totally my fault, I gave them the wrong email address.

13 March 2026
Unprompted review
ShootCert® logo

Reply from ShootCert®

Hello Mark, thank you for your feedback. We’re sorry to hear that you felt disappointed with the experience.

According to our records, you applied on 9 January and your certificate was completed and sent on 4 February, shortly after your GP records were received.

Update: As discussed today, it appears that your email address was misspelt when the application was submitted, which meant our emails would not have reached you. That would explain why you did not receive the certificate or our earlier communications.

Now that this has been identified, we’re happy to resend the certificate to the correct email address.

Thank you for bringing this to our attention, and please let us know if there is anything further we can help with.

Rated 5 out of 5 stars

great service

great service right form the first call very helpful kept me informed all the way. a very quick turn around unlike my drs 14 to 16 weeks and twice the price thanks again to Sarah and
Shooting Medicals LTD

12 March 2026
Unprompted review
Rated 1 out of 5 stars

I paid shootcert on 26th January

I paid shootcert on 26th January, and have since sent them 3 emails in last 3 weeks and still waiting for some sort of communication regarding my medical certificate.

How difficulult can it be to reply to an email! If only they had a phone number to contact them, but what a surprise they do not.

9 March 2026
Unprompted review
ShootCert® logo

Reply from ShootCert®

Hello Steven, thank you for your feedback.

We’re sorry to hear that you feel frustrated while waiting for an update. We appreciate that it can be concerning if you don’t receive a reply to a progress enquiry, and we apologise if this has been your experience.

Having reviewed your application, we can confirm that it is still progressing within the expected timeframe. Our records show that your GP practice has acknowledged receipt of your Subject Access Request (SAR), and their data provider is currently processing the medical records needed for the ShootCert doctor to complete the review.

Once those records are received, your application will move forward to the medical assessment stage. We will notify you as soon as there is any update.

Thank you for your patience while we await the information from your GP practice.

Rated 5 out of 5 stars

Brilliant service.

This is the second time engaging the services of ShootCert. They deliver an excellent, cost-effective solution, and I would not hesitate in recommending to any of my friends. Many thanks.

2 March 2026
Rated 5 out of 5 stars

Had to renew a licence

Had to renew a licence, shoot cert helped to speed up the process as I was a little behind on the renew. Offered additional support if there were any issues with the application.

6 November 2025

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