Motherhubbardsfishandchips Reviews 

123
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the food quality, frequently describing items as cold, soggy, or inedible, with some experiencing dry, rubbery, or burnt products. Reviewers often found prices too high for the quality, noting increased costs, smaller portions, and issues like missing items or incorrect food. Some customers also reported staff being disinterested, rude, or unhelpful when issues arose. However, some customers also noted positive experiences, praising the food for being delicious, fresh, and served hot, with good portions of fish and chips. A few other people also felt that the staff were friendly, helpful, and attentive, providing good service.

What people talk about most

Quality

Users describe ambiguous interactions with quality, with many expressing significant disappointment, citing... See more

Product

Consumers find product quality to be ambiguous, with many expressing significant dissatisfaction. Reviewers... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many customers praising the staff for being polite,... See more

Order

People report ambiguous experiences with order, with some customers encountering issues such as missing items... See more

Price

Reviewers mention negative feedback about price, with many feeling that the quality is severely lacking for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The food was adequate, but much better fish and chops are available locally. However, while I was waiting a family allowed their children to run around completely out of control, screaming and shoutin... See more

Rated 2 out of 5 stars

Poor customer service My chicken burger was vile had one bite went in bin thinnest brownies chicken ever seen covered in a horrible burger sauce the burger was also really spicy which it didn't s... See more

Rated 2 out of 5 stars

First and probably last visit to mother Hubbards Bury. The staff were disinterested. Ordering via machine was confusing. The food was average. The seating area was very cold, when I asked why it was s... See more

Rated 2 out of 5 stars

I ordered home delivery through uber eats tonight. the food was like rubber the fish batter was flat and tasted stale, the peas were undercooked and the gravy was just a tub of jellyfied nonsense... i... See more


2.5

Poor

TrustScore 2.5 out of 5

123 reviews

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2.5

All reviews

(123)

47 reviews in the last 12 months

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Rated 2 out of 5 stars

Had the pie meat and potato but was…

Had the pie meat and potato but was disappointed it was soggy and undercooked chips were nice also had jam roly poly which i dont recommend it was dry and
not what i expected glad it came with custard that's the only highlight

3 October 2024
Unprompted review
Rated 2 out of 5 stars

Mother Hubbard on Walford Road…

Mother Hubbard on Walford Road Birmingham. They started off well but slowly started to decline. The sizes of the fish becoming about a 3rd of what they once was.
Taking the costumer as fools by adding extra batter with hallow space in the middle.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Second visit in two weeks at Baildon…

Second visit in two weeks at Baildon outlet.
Two young uninterested girls serving, not very polite, got order wrong, fish undercooked again with soggy batter. Very disappointing to see such a large investment of capital about to be flushed away!!
Looking at other comments we are not alone.
I await your response.

22 September 2024
Unprompted review
Rated 1 out of 5 stars

Who is Wrecking this once Great Chippy?

Who is Wrecking this once Great Chippy?
'Hilda' will be spinning in her grave.
.
Served me waferthin CRISPS as scallops. Then Argue back. Refuse to come out and even LOOK at what i'd been served. Shouting through the hatch. Gobby, Claiming '1t's what we always served - oh, we can do another but it's the Cutter. They are all the same' - so my MEMORY is at fault and I'm THICK too... RUDE, LAZY and a LIAR (young blonde woman) The counter staff were cringing. Great CC top notch.
Will pass to Trustpilot HX community so the whole Area know..
.
WAS one of the best Chippies in HX. I've been going there over half a decade. Eaten THAT MEAL more than 50 times. They are expensive, always well worth it and the chips were good this time (not so with reviews below)
£4 is still a lot for the Tiny 'chip-sauce deal' their Scallop are the most expensive in the Area. Also normally worth it. Who is killing Your Business, Mother Hubbard?

14 September 2024
Unprompted review
Rated 1 out of 5 stars

I would give a lower ratting if I…

I would give a lower ratting if I could. The fish and chips and other food I purchased was the worst I have had, the fish was that burnt you could not get the batter off it, the chips were like rubber and they did not even supply the Tartar Sauce that I ordered. Robbed again, utter disgrace.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

£45 worth of food arrived burnt and bitter

Ordered £45 worth of food which arrived burnt and cold. Food was not servable at all and then customer service was rubbish and were not helpful at all if anything were rude! The food tasted bitter because of how burnt it was and no accountability was taken! The guy on the phone just kept referring to Uber. No apology no nothing. Don’t buy from here extortionate prices for disgusting food. Poor quality control if any at all tbh.

22 June 2024
Unprompted review
Rated 3 out of 5 stars

I was so disappointed.

I was so disappointed with the food. It was a large portion but the fish and chips were tasteless. Was it the bland frying oil, I don't know. I tried to add some flavor with the vinegar but that looked and tasted watered down. I'm sticking to traditional fish and chips shop's.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

A meal at Mother Hubbards is just a…

A meal at Mother Hubbards is just a treat. There food is to the highest of standard and extremly fresh! Dont believe fake reviews that the fish was not good because let me tell you it is the best Fish and Chips your going to get with the lovley customer services.

24 May 2024
Unprompted review
Rated 1 out of 5 stars

Had a take away

Had a take away, chips where cold fish had a after taste and was extremely bland got 4 different sides every thing tasted salty I live 6 minutes away but every thing was still cold and dry NEVER AGAIN!!

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Down-hill Not the same.

Nottingham Branch. Over the last few months the large special fish & chips size has gone down smaller than a normal fish. The batter is greasy and do overcooked. Almost burnt fish. What’s happened? The fish used to be large crispy and portions were what they should be. Quality is zero! Step up the Game. We know the portions and quality had gone Downhill drastically!

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Glasgow branch - hair in food. Greasy and burnt!!

Glasgow branch - bought fish and chips and found a hair in the food. Took a picture for evidence and the manager tried to deny. He was rude, obnoxious and refused to give us a refund. We came from quite a distance. Hair nets were not on properly and when this was pointed out the didn’t have a leg to stand on but still maintained they were in the right. Food was also poor quality and extremely greasy and burnt. Best to avoid. Overpriced and disgusting. Better and cheaper places in glasgow.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Quality fish, chips and service.

Went to Kingsbury Road Branch in Birmingham. We were greeted by Chelsea who was friendly, extremely helpful and as we ordered one special realised we were sharing and said she would put an extra plate on for us. We observed her cleaning the store from a few families and you would never know they had been there she was so efficient.
Food was cooked perfectly by Eesa. The batter was crisp and the texture was great, it was not oily and the portions as usual were quality. Food was delivered by Chelsea with a smile and she even checked back later to make sure everything was ok, We had a great experience and wanted to give credit to Eesa and. Chelsea.

21 January 2024
Unprompted review
Rated 1 out of 5 stars

Mother Hubbard's Birmingham

Mother Hubbard's Flagship Store Birmingham
Terrible chips they were either dry or were the potato shavings which were fried hard and the batter on the fish was well oily. I wish I could post some photos of the food, it was really, really bad.
The woman serving the chips was not friendly, she was friendly to the other customers but I look different. She didn't speak to me at all, just handed me the bag and walked away, she did not thank me for my custom.
I would advise at dodging a bullet here.

23 November 2023
Unprompted review

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