Motherhubbardsfishandchips Reviews 

123
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the food quality, frequently describing items as cold, soggy, or inedible, with some experiencing dry, rubbery, or burnt products. Reviewers often found prices too high for the quality, noting increased costs, smaller portions, and issues like missing items or incorrect food. Some customers also reported staff being disinterested, rude, or unhelpful when issues arose. However, some customers also noted positive experiences, praising the food for being delicious, fresh, and served hot, with good portions of fish and chips. A few other people also felt that the staff were friendly, helpful, and attentive, providing good service.

What people talk about most

Quality

Users describe ambiguous interactions with quality, with many expressing significant disappointment, citing... See more

Product

Consumers find product quality to be ambiguous, with many expressing significant dissatisfaction. Reviewers... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many customers praising the staff for being polite,... See more

Order

People report ambiguous experiences with order, with some customers encountering issues such as missing items... See more

Price

Reviewers mention negative feedback about price, with many feeling that the quality is severely lacking for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The food was adequate, but much better fish and chops are available locally. However, while I was waiting a family allowed their children to run around completely out of control, screaming and shoutin... See more

Rated 2 out of 5 stars

Poor customer service My chicken burger was vile had one bite went in bin thinnest brownies chicken ever seen covered in a horrible burger sauce the burger was also really spicy which it didn't s... See more

Rated 2 out of 5 stars

First and probably last visit to mother Hubbards Bury. The staff were disinterested. Ordering via machine was confusing. The food was average. The seating area was very cold, when I asked why it was s... See more

Rated 2 out of 5 stars

I ordered home delivery through uber eats tonight. the food was like rubber the fish batter was flat and tasted stale, the peas were undercooked and the gravy was just a tub of jellyfied nonsense... i... See more


2.5

Poor

TrustScore 2.5 out of 5

123 reviews

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2.5

All reviews

(123)

47 reviews in the last 12 months

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Rated 4 out of 5 stars

Baildon branch

Baildon branch. Great surroundings. Lovely restaurant. Fish was superb. Light crispy batter and hot. Chips/cold & a bit scratty (wasn’t too bothered as I enjoyed the fish very much) Tartare sauce was spot on. They made a fuss of my grandson as it was his 13th birthday. Played happy birthday song and gave him a big piece of chocolate cake and ice cream. Also ice cream for his brother.
Donna was our waitress-amazing lady. Hard working, polite & nothing too much trouble. Thumbs up. HNY 2025

31 December 2024
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience at Mother…


I had an amazing experience at Mother Hubbard Bury! The atmosphere was warm and inviting, making it the perfect spot to relax and enjoy a meal. The staff was incredibly friendly and attentive, ensuring we had everything we needed. The food was absolutely delicious, with generous portions and a fantastic variety of options. I highly recommend the fish and chips – they were some of the best I've ever had! Overall, I would definitely give Mother Hubbard Bury five stars and can't wait to return

15 December 2024
Unprompted review
Rated 1 out of 5 stars

Mother Hubbard in Lancaster is…

Mother Hubbard in Lancaster is categorically the worst fish and chip shop I’ve ever eaten at and there’s been plenty!

I thought I’d give them a try as it’s new in town and a few items on their menu caught my eye online.

I ordered the dynamite chicken wings, adding chips for an extra £1.50 as advertised.

The shop was empty so I sat in and waited about 15 minutes for my order. The chicken was breadcrumbed and over cooked and didn’t come with any of the advertised dynamite sauce and wasn’t in the slightest bit spiced, maybe it is the missing sauce that’s the spicy element! Chips, which I was charged full price for and not the advertised extra £1.50 were big, fat, warm and bone dry!

All in all a pretty shocking experience and not one that I will ever repeat!

12 December 2024
Unprompted review
Rated 1 out of 5 stars

The Walthamstow mother and hubbards…

The Walthamstow mother and hubbards worst everrrr. The way they treat their customer and staff is digusting. The manager is rude and has no managing skills at all. It is owned by a family pretty sure its a franchise horrible service they dont even wash their hands nasty people and nasty food.

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Nice new shiny interior but that’s about it (Bury)

What a let down… was really looking forward to the doors opening in the new Bury branch but the full experience in particular the main event being the food was disappointing. Even at 50% off it was horrible with everything being oily, greasy and overcooked. Don’t get me started on any of the sides… disgusting. When food is made without love and care it shows in the end product and crucially the taste. Stick to your local chippy (in our case in our neighbour town of Rochdale). Better for your pocket and far tastier.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Hats off......

Tried the Burton branch. I ordered a spicy chicken burger and chips. My son had a chicken wrap with chips.
Food was absolutely delicious. Wasn't waiting too long either. Food cooked as requested without sauce etc.
I paid around £16.50 for two meals with 2 teas. Definitely worth it compared to kfc and burger king.
Staff were lovely. Most working in the social sector could do with taking a leaf out of this woman's book. Pure professional and friendly. Not seen customer service as good as this in donkeys years.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Mediocre fish and chips thrown at you…

Mediocre fish and chips thrown at you in a cardboard box, not a plate, with a wooden knife and fork to eat them with, Tomato sauce at 35p per sachet after paying outrageous price for the meal plus foul pop in a can no glass supplied, never again.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Spicy food not advertised

Spicy food not advertised. We bought a chicken burger and a fish wrap for our children and these were extremely spicy. My husband tried to eat those ,so not complete waste of money..but oh my gosh it was impossible to eat. No information displayed when order placed. Absolutely rubbish and waste of money.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from here!

Do not order from here!! Stay far away!! Disgusting customer service when called to find out where the order was as just eat claimed it to be delivered they told us to call the driver as it's a driver problem and was huffy and rude when asked for the number, we then called and the number was not recognized so when we called back for the second time they were extremely rude telling us it's our problem and Uber talked over us when we tried to explain the issue and then hung up on us! Absolutely dreadful customer service and handling off issues so rude disrespectful and quick to point blame anywhere but themselves or help with the issue so we have no delivery, I'd urge you to go anywhere but here

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Tried the Walthamstow branch

Tried the Walthamstow branch. Had spicy fish, chicken burger and beef and onion pie, chips with gravy and curry sauce. Everything was well cooked and really delicious. Gas a varied selection of foods unlike other places around. Desserts look great, not tried yet but my son enjoyed cornflakes tart with custard.

17 November 2024
Unprompted review
Rated 2 out of 5 stars

Mediocre at best

We visited the new Dunstable store for the first time and had a sit down meal there. The place was nice and clean and as comfortable as you'd expect a sit down 'chippy' to be with good wheelchair access for my disabled wife. But we had quite a poor server experience. Initialy taking the order incorrectly then when serving didn't allow for our 2 seperate meals, ie, 1 serviette, 1 knife and fork, 1 set of condiments and no milk with the coffee which was so strong it was undrinkable anyway. The chips were fantastic, hard to beat in fact, but the battered sausages were extremly greasy. Overall we left disapointed with the experience and considering there are far superior options elsewhere close by are unlikely to return.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Ordered takeaway, in Stoke, absolutely lovely. Not sure about all the bad reviews (although these are different areas), as they seem a far cry from what I and others have experienced. Fish was fresh, we ordered the spicy one, and we were very impressed. Non greasy, batter was light and crisp. Will order again.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Stale chips

Stale chips, mushie peas that had been sat there since morning by the look of then, should not have gone there waste off money

24 October 2024
Unprompted review
Rated 1 out of 5 stars

£20 for a bag of cold fish and chips

£20 for a bag of cold fish and chips, bad start. Decent peice of fish, not Cod or Haddock, but totally overcooked dry and bland. Chips were appalling, undercooked hard and dry. Potatoes left out of water to long prior to cooking, unappealing dark staining. All this investment in new outlet down the drain, will be gone by Christmas.

12 October 2024
Unprompted review

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