Mortgage Call Reviews 

101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and approachable nature, making the entire process smooth and stress-free. Many people highlight the outstanding service, noting that advisors go above and beyond to secure the best deals and provide clear, detailed explanations. Customers frequently commend the quick response times, with advisors often replying promptly to queries and making themselves readily available. This efficiency, combined with their knowledge and support, leads to a highly positive user experience, making complex situations feel simple and removing stress for first-time buyers and repeat clients alike.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more

Company replied

Rated 5 out of 5 stars

Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more

Company replied

Rated 5 out of 5 stars

Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Home Insurance Agency
  3. Income Protection Insurance Company
  4. Insurance Broker

Written by the company

Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

The best in the industry

We’ve used mortgage call for the last 5 years, from buying our first family home, remortgaging twice and now for our 2nd home. I cannot recommend them enough. Louise is so lovely and has worked so hard to get us the best rates every time, has given us the answer to every question we’ve had with a super fast response and even put us in contact with an amazing solicitors and insurance brokers too. Nothing seems too much to ask or too much of a daft question. They truly are the best in their industry and would never use anyone else. I tell all my friends and family to use them too!

6 September 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Wow Sally… Thank you so much for your fantastic review! I must say I am very proud of the Team at Mortgage Call as our Brokers always do their best to go over and above. Louise has been a part of our Team for many years and gets lots of lovely reviews and referrals thanks to clients like yourselves! Once again thank you so much, love Julie

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