Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
Company replied
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more
Company replied
Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She w... See more
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Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
101 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent knowledgeable Mortgage Advisor
We have just remortgaged our property with Louise at Mortgage Call and found her to be professional, friendly and knowledgeable. She provided us with the information required to make an informed decision and gave us the best options from the whole of the market. Once we had decided on a product she guided us through the process, answering any queries we had regarding the legal side of things. In addition she referred us to one of her colleagues who also assisted us with life insurance who explained the jargon and again provided an excellent service. I will 100% be using Louise and Mortgage Call when our deal expires again.
20 February 2025
Unprompted review
Reply from Mortgage Call
HI Gemma, Thank you so much for taking the time to leave such a lovely review! It is always very much appreciated by ourselves. Both Louise and Lee (your Protection Adviser) have been with us for many years and always strive to do the best for their clients and provide a first class service. I will make Louise and Lee aware of your review and it's very nice to hear that you will be a returning customer! Take care and once again, thank you!
Highly recommend!!!
As a first time buyer I had no idea how the mortgage process worked, but thanks to Sue and the Mortgage Call team, I didn't have to worry. From the start they provided me with all the information I needed and helped my secure an excellent mortgage. Their mortgage advise was fantastic and I couldn't recommend them enough. After my first property fell through and my mortgage offer expired, they did everything they could to ensure I still had a smooth process, applying for extensions on my behalf. I couldn't be more grateful for all the help you provided. I will definitely be using Mortgage Call again in the future for all my mortgage needs.
6 December 2024
Unprompted review
Reply from Mortgage Call
Hi Thomas,
Thank you so much for taking the time to leave a 5* review and such lovely comments. Sue and the Team definitely appreciate this!! I know I keep saying the same thing in my replies to reviews, but Sue, along with all our other Advisers always go above and beyond to help our clients achieve their dream home. We hope you are now settled and wish you every success and happiness for your future. Once again, Many Thanks from Julie, Sue and The Team!
Amazing
Amazing service from Zoe. From the first phone call she put me at ease and gave really helpful easy to understand advice! Always on hand if and when I needed her! Thank you so much ❤️
12 February 2025
Unprompted review
Reply from Mortgage Call
HI Megan, thank you so much for having the time to leave your 5* review for Zoe. This means such a lot and Zoe along with all our other Mortgage Brokers always go above and beyond to try their hardest to deliver clients needs. Once again, Many Thanks from Julie & Zoe
Really professional
Really professional, friendly and helpful team. Worked closely with Zoe who we could not have done the process without as it is a while since we have. Always there to support and guide us through the process as well as getting a good deal.
Also Lee sorting out our insurance very quickly and painless process.
Totally can not thank them enough getting us through to the end always there to answer our questions with expert advice.
31 January 2025
Unprompted review
Reply from Mortgage Call
Hi Sarah
Thank you so much for a lovely 5* review. It means such a lot especially when you have just moved home too! I will pass on your comments to Zoe and Lee. I have to say we do pride ourselves on what a great friendly and professional team we have at Mortgage Call. They always strive to go above and beyond to deliver a first class service. Once again thank you so much and wish you every happiness with your new home 🏠. Kind Regards Julie Zoe & Lee
Louise was very Easy to contact and…
Louise was very Easy to contact and really nice to deal with and gave me everything I asked for
7 February 2025
Unprompted review
Reply from Mortgage Call
HI Jack, Thank you so much for taking the time to leave a 5* review for Louise. It is very much appreciated. Louise has been with ourselves for a very long time and always goes over and above for her clients. Once again, many thanks and take care.
First time buyers
We recently reached out to mortgage call as first time buyers finding the home buying process quite daunting! We were put in touch with Louise who talked us through the entire process and made us feel more confident instantly. We had a few set backs along the way and Louise went above and beyond to support us through it all. We couldn’t be happier with the service provided by mortgage call.
1 December 2024
Unprompted review
Reply from Mortgage Call
Hi Olivia, thank you so much for finding the time to leave a 5* review. It does mean a lot to both Mortgage Call and our Brokers when they get feedback from the service they have provided. I am proud to say Louise has been with us for many years and always goes above and beyond to help clients achieve their goals. We hope you are settled in your new home and wish you lots of happiness. Once again, many thanks from Julie, Louise and the Mortgage Call Team 🏠
Corinne and Kelly
Corinne and Kelly, amazing! We worked with both and they were flexible around ours holidays making sure one of them were available to help when we needed. Corinne explained everything thoroughly and easily for us to understand as first time buyers. Couldn’t have asked for better and would definitely recommend!
21 October 2024
Unprompted review
Reply from Mortgage Call
Hi Emma & Reuben, thank you so much for taking the time to leave a 5* review for Corinne & Kelly…. Not only will it mean a lot to them it also means a great deal to Mortgage Call! Corinne & Kelly, along with our other Advisors, pride themselves on the work they provide and always strive to go above and beyond for their clients. May we wish you every happiness in your new home 🏠. Kind Regards from Julie, Corinne & Kelly
Great service
Great service. Really quick and efficient. All the staff were professional, warm and friendly. Kept me upto date with proceedings and helped me through the process.
2 January 2025
Unprompted review
Reply from Mortgage Call
Hi Bernadette, Thank you so much for taking the time to leave a 5* review especially during the festive holiday period! Zoe takes a great pride in her work and always wants to achieve over and above for her clients. Once again, Many thanks from Julie, Zoe and the Team
Great experience as first-time buyers!
As first-time buyers we were very nervous and overwhelmed with the house buying process, however Louise was friendly, knowledgeable and made us feel at ease. We had first spoken to Louise at the beginning of this year but took a break from house searching for a few months. When we picked it back up again in June, and made an offer on a house in September, Louise helped us get our mortgage in order and we were able to move into the house at the beginning of December. One of the quickest moves this year Louise had said! We felt Louise was very professional, approachable, always had time for us and was very patient (as we had no knowledge of how buying a house actually worked!). We felt like we were in good hands and trusted her advice completely. We would definitely recommend Louise/Mortgage Call for other first-time buyers!
11 January 2024
Unprompted review
Reply from Mortgage Call
Hi Rachel, many thanks for your lovely review! I am so pleased to hear that you are in your new home and hope that you have both settled in nicely?! It's also lovely to know that Louise has provided you a first class service. Louise is one of our very long standing Mortgage Brokers and prides herself very much on giving the best for her clients by going that extra mile
to deliver over and above to achieve our clients wishes and needs! Once again, thank you so much for taking the time to leave a 5* review. It means such a lot to Louise and ourselves. Congratulations on your new home move and may we wish you every happiness. Love Julie, Louise and the Team
Highly recommended
I'd highly recommend Mortgage Call - Zoe was my advisor and she made the whole process of getting a mortgage for my new house so easy and stress-free. She was really friendly, helpful, quick to respond to any queries I had, and she managed to find me a great deal which she locked in quickly before interest rates increased again. I was 100% satisfied and would use Mortgage Call again without hesitation.
20 November 2024
Unprompted review
Reply from Mortgage Call
Hi Jennifer, Thank you so much for your lovely 5* review for Zoe. It means such a lot to Mortgage Call and especially our Mortgage Brokers when people take the time to leave feedback. Zoe always wants to achieve the best for her clients and takes great pride in looking after them. I hope you are settled in your new home soon enough and once again thank you so much from myself and Zoe.
Corinne
Corinne has been my mortgage advisor for the last few years and she has been amazing. I wouldn’t use any other company. She did my mortgage at my last house and has just done our mortgage at our new house.
She has made the process so much easier, always keeping us updated and sorted the mortgage so quickly. We really appreciate it, thank you so much again!
8 November 2024
Unprompted review
Reply from Mortgage Call
Morning Becky, Thank you so much for your lovely 5* review. It means such a lot and thank you for being such a loyal customer. Yes, Corinne is one of our very experienced long term Mortgage Brokers and takes great pride in looking after her customers for them to achieve their new home. May we wish you every happiness in your abode ! Once again, many thanks from Julie, Corinne & the Team
Best service from Susan and Lee at mortgage…
We have used Susan and Lee at mortgage call for the last 10 years . Susan everytime our mortgage deal expires or we move house and Lee to organise our Life Insurance. Cannot recommend their service enough, always give the most sound advise, take all the stress away from renewing a mortgage and life insurance , can always trust that they have found the best deal around will continue to use for many years to come , thanks so much
4 November 2024
Unprompted review
Reply from Mortgage Call
Hi Louise, thank you so much for taking the time to leave a 5* review for Susan and Lee. It means such a lot! Can I also thank you for being such a loyal client for many years. As you have stated in your review, Susan and Lee always go above and beyond to do the best for their clients and provide a good service. It can be such a minefield out there! I have passed your lovely review onto them both. Once again, many thanks for leaving a review. Love from Julie, Susan and Lee
My mortgage broker was Susan and she…
My mortgage broker was Susan and she was excellent, i feel she went above and beyond, it was a very difficult time , I wasn't expecting to be taking a mortgage out at this stage in my life , having been mortgage free for quite some time , but Susan understood my situation and made the process as easy as it could be. Thank you also for the lovely box of treats courtesy of Lottie Shaw . I wouldn't hesitate to recommend Mortgage Call .
26 July 2024
Unprompted review
Reply from Mortgage Call
Hi Stephanie, thank you so much for taking the time to leave a 5* review for Susan. It is very much appreciated when our lives seem to be very busy! I have made Susan aware of your lovely review. As I think you may be aware, Susan is one of our long standing Mortgage Brokers and she always aims to deliver above her clients needs and expectations where possible. She literally does hold your hand all the way through helping clients and I am sure you will agree isn't always an easy task for people. We hope you are very happy in your new home and enjoy your treats! Once again, many thanks for your review. Love from Julie & Susan.
Zoe was so helpful from start to finish…
Zoe was so helpful from start to finish and secured us a really good rate for our remortgage. No complaints at all - highly recommend!
1 November 2024
Unprompted review
Reply from Mortgage Call
Hi Natalie, thank you so much for taking the time to leave a review. This is very much appreciated! Zoe along with all our Brokers like to go the extra mile to obtain what is best for our clients. Once again, many thanks from Julie & Zoe.
Zoe was amazing from start to finish I…
Zoe was amazing from start to finish I highly recommend using her for your mortgage/remortgage! Zoe answered all our questions and was very helpful. Thank you for all your support Zoe!
30 October 2024
Unprompted review
Reply from Mortgage Call
Hi Kelly, Thank You so much for taking the time to leave a 5* review for Zoe. It does mean such a lot to our Advisers, especially in this present climate! Zoe prides herself on doing her absolute best to deliver what our clients and potential clients require. Once again, many thanks from Julie & Zoe
Incredibly helpful
Louise went above and beyond to help me get my mortgage, I will certainly be recommending her and the team to other.
29 October 2024
Unprompted review
Reply from Mortgage Call
Hi Dan, Thank you so much for taking the time to leave a 5* review for Louise. It is really appreciated, especially when you have just moved house! Louise is a very valued member of our Team and has been with us for a lot of years and her experience is second to none. May we wish you every happiness in your new home. Many Thanks from Julie, Louise and the Team.
Louise was great
Louise was great. Extremely helpful and able to answer all of my many questions.
27 September 2024
Unprompted review
Reply from Mortgage Call
Hi Ieuan, Thank you so much for taking the time to leave a 5* review for Louise. It means such a lot and obviously nice to hear that we deliver a good service to our clients. Kind Regards, Julie
Corinne is an amazing person she is…
Corinne is an amazing person she is very professional with her work. She was approachable and carries full knowledge of how to deal customers. I was very very satisfied with how I have been dealt and how my process went smooth. It was all because of her professional attitude and dedication towards her work.
I would recommend her to my friends and family. She 100/100
27 May 2024
Unprompted review
Reply from Mortgage Call
Hello Arifa, thank you so much for your 5* review for Corinne. Both Corinne & Mortgage Call appreciate you taking the time to leave a review. Many thanks for your loyalty it means a lot. Kind Regards, Julie & Corinne
Highly Recommend!!!
Mortgage call are amazing, especially Susan Boullier. They gave us superb advice, were organised and explanatory from start to finish, no pressure, keeping us updated throughout with no issues whatsoever. Highly recommend.
7 September 2024
Unprompted review
Reply from Mortgage Call
Hi Samantha, thank you so much for your 5* review. I will pass this on to Susan and can I also thank you for your time in leaving a review. It is very much appreciated. Kind Regards Julie
Brilliant
Great experience using Mortgage Call. Zoe was amazing at sorting out my remortgage and Lee sorted out mine and my partners life insurance. Both very friendly and helpful. Fully recommend. Thanks
20 August 2024
Unprompted review
Reply from Mortgage Call
Hi Jade, thank you so much for taking the time to leave a 5* review. It means such a lot! I will make sure that Zoe and Lee are aware of your comments. Hope you enjoy the rest of your weekend! Many Thanks Julie, Lee & Zoe
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