Emily was great- I previously dealt with Corrine (she was also great) I believe Corrine has now retired. But was a seemless transition when Emily took over- whole process ran very smooth and found... See more
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Review summary
Created with AI, based on recent reviews
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Excellent service from Susan as always. Gives me clear information, finds the best rates and quickly responds to any questions. Definitely recommended and will use again when my fixed term is up.
Company replied
Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
Company replied
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
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Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic service
Zoe was absolutely fantastically amazing, from start to finish nothing was to much trouble for her.
Thanks again Zoe
25 February 2026
Unprompted review
Reply from Mortgage Call
Hi Andrew, thank you so much for taking the time to leave a 5* review for Zoe which is very much appreciated.
Zoe always goes over and above to achieve the best for our clients. May we take this opportunity to wish you every happiness in your new home and many thanks for using Mortgage Call. Best Wishes Julie & Zoe
Very smooth running experience
Very smooth running experience, Kelly Horton was a great help and always there whenever i had any queries. All this was very new to me as a first time buyer, and she explained everything to me in great detail to help me understand. Thank you!! :)
18 February 2026
Unprompted review
Reply from Mortgage Call
Hi Georgia, Thank you so much for taking the time to leave a 5* review for Kelly. It means such a lot! Kelly always aims to deliver the best for our clients for them to achieve their ultimate goals. May I take this opportunity to thank you for your business and wish you every happiness in your new home. Best Wishes from Julie & Kelly
I highly recommend Mortgage Call
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care and attention that Corinne always did. I have recommended Corinne so many times over the years and I will continue to do so now that I've met Kelly and my first mortgage transfer has gone through. I always feel very secure and I feel like understand the process well which is all down to the brilliant explanations and very clear paperwork.
10 February 2026
Unprompted review
Reply from Mortgage Call
Hi Charlotte, Thank you so much for taking the time to leave such a lovely 5* review for both Corinne and Kelly. Kelly has worked very closely with Corinne over the last 3 years in preparation for Corinne's retirement and it sounds like she has become her clone always trying to achieve the best for our clients! :)
Can I please take this opportunity to thank you so much for your loyalty to both Corinne and Mortgage Call, and now to Kelly. It means such a lot. It is also very much appreciated for the recommendations that you have passed our way over the last 12 years. Wishing you all the very best from Corinne, Kelly & the Mortgage Call Team
Susan has been utterly brilliant
Susan has been utterly brilliant, and we honestly can’t thank her enough for all of her hard work in helping us. We are first-time buyers and Susan has made the whole process seamless, understandable and been so patient.
Thank you Susan - Tom and Alicia.
11 February 2026
Unprompted review
Reply from Mortgage Call
Hi Alicia & Tom... thank you so much for taking the time to leave such a lovely 5* review for Susan, especially when you have just moved house!! Susan is one of our very experienced Mortgage Brokers and has been with us for many years. She prides herself on achieving the best for our clients and always tries to deliver over and above. May we take this opportunity to wish you every happiness in your new home and thank you for using Mortgage Call to help you! Best Wishes Julie & Susan
Highly recommend
Louise was amazing! So kind, helpful & informative! Nothing was too much to ask. We were first time buyer with no idea what we needed to do or where to start. She is a credit to herself and the company, would highly recommend her to anyone looking for mortgage advice!
Thank you very much.
4 February 2026
Unprompted review
Reply from Mortgage Call
Hi Kira, Thank you so much for leaving such a lovely 5* review for Louise. As you kindly say, Louise is a credit to Mortgage Call and I am very proud to have her as one of our long standing Mortgage Brokers. As with all our Brokers, Louise always goes above and beyond to provide the best for her clients. May we take this opportunity to wish you all the very best and wish you every happiness in your new home. Best Wishes Julie & Louise
Zoe is our Mortgage advisor
Zoe is our Mortgage advisor. We have used this service for the first time.She has been really helpful and quick in responding to all our queries. She has to do re-do mortgage few times to go for lower rates. She is very cooperative.
10 December 2025
Unprompted review
Reply from Mortgage Call
Hi Pooja, thank you so much for taking the time to leave a 5* review. Zoe always goes the extra mile to deliver the best for her clients and makes herself available as best she can. Can I please take this opportunity to thank you for using Mortgage Call and wish you all the very best. Kind Regards, Julie & Zoe
Second time we have used Louise from…
Second time we have used Louise from Mortgage Call. Extremely helpful and guided us through the process easily. Even came back to us twice and suggested a lower interest rate. Glad I know she will be contacting me in 5 years for our next review. 100% recommend
1 December 2025
Unprompted review
Reply from Mortgage Call
Hi Kim, Thank you so much for taking the time to leave a lovely 5* review for Louise. It is very much appreciated. I am proud to say that Louise has been with us for many years and always goes above and beyond to achieve the best for her clients. We look forward to helping you again in the future! Best Wishes Julie & Louise.
Susan was brilliant as she has been for…
Susan was brilliant as she has been for all my family, managed to adjust my mortgage several times to reduce my monthly payments while waiting for my completion. Highly recommend
1 December 2025
Unprompted review
Reply from Mortgage Call
Hi Sam, Thank you so much for taking the time to leave a lovely 5* review for Susan. It is very much appreciated and I am proud to say that Susan has been with us for many years and always goes above and beyond to achieve the best her clients. May I take this opportunity to wish you all the very best and every happiness in your new home. Best Wishes Julie & Susan
Zoe was an absolute godsend
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give 6 stars if it was an option, thanks again Zoe!
19 December 2025
Unprompted review
Reply from Mortgage Call
Hi Cameron, Thank you so much for leaving such a fantastic 5*++++ review :)
It means such a lot to both myself and Zoe. I think I need to have it on auto type, but Zoe always goes above and beyond to deliver the best for her clients and for them to achieve their dream goals be it a house purchase or re mortgage to do any renovations. I hope you have had a lovely first Christmas in your new home and may I take this opportunity to wish you every happiness for your future. Once again Many Thanks and Best Wishes for 2026. Julie & Zoe
Highly recommend Zoe
Highly recommend Zoe! She has helped me with my first mortgage and has been great. No waiting around, everything went smoothly and sorted quickly, as well as getting me a good deal :) !
2 December 2025
Unprompted review
Reply from Mortgage Call
Hi Jamie,
Thank you so much for taking the time to leave a 5* review for Zoe. It means such a lot and I'm sure you will agree that Zoe always goes above and beyond and likes to achieve the best for her clients. I hope you are nicely settled and may I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Zoe
Louise made everything so simple and…
Louise made everything so simple and easy for us to complete our mortgage deal renewal with no stress at all. Nothing was too much trouble and all of our questions were responded to in a way that anyone would be able to understand. She really is a credit to the mortgage call team!
25 November 2025
Unprompted review
Reply from Mortgage Call
HI Alex, thank you so much for taking the time to leave such a lovely 5* review for Louise. Along with our other Mortgage Brokers Louise always strives to deliver the best for her clients by going above and beyond. I am also proud to say she is a very valued member of our Team. May I wish you all the very best for Christmas and a Happy & Healthy 2026. Kind Regards, Julie & Louise
Zoe and Sharon are a real credit to…
Zoe and Sharon are a real credit to Mortgage Call. I’ve only ever had great dealings, with them both being friendly, approachable and helpful in every interaction we ever had throughout the process.
17 November 2025
Unprompted review
Reply from Mortgage Call
HI Tim, my sincere apologies for not thanking you earlier for leaving such a lovely 5* review for Zoe & Sharon. They are both extremely valued members of the Mortgage Call Team and always strive to achieve the best for their clients. I hope you had a lovely Christmas and Wishing you all the Very Best for 2026. Kind Regards, Julie, Sharon & Zoe
Highly recommend Zoe!
Highly recommend Zoe! She has been fantastic. She has worked around our busy schedules which we really appreciate. We were first time buyers so many things we weren’t familiar with. Zoe has been very patient with us and took the time to answer all our questions. We really couldn’t have asked for anyone better! Thankyou Zoe, you are amazing ❤️
12 November 2025
Unprompted review
Reply from Mortgage Call
Hi Jesmy, Many thanks for taking the time to leave such a lovely 5* review for Zoe. It is very much appreciated by both myself and Zoe. I hope you are very happy in your new home and enjoyed your first Christmas! May I take this opportunity to wish you all the very best for 2026. Kind Regards Julie & Zoe
Thanks to Zoe
Thanks to Zoe, eventually after 6 weeks of builders and the Nationwide getting the figures wrong Zoe was persistant and she eventually got the mortgage offer over the line for us, Zoe kept us updated throughout and was always professional, her advice was clear any easy to undrrstand and had it not been for her persistance I would have walked away.
A massive thank you to Zoe.
7 November 2025
Unprompted review
Reply from Mortgage Call
Thank you for the wonderful review for Zoe. We hope you and Hilary have both settled in and have a wonderful Christmas in your new home.
Highly recommend Zoe at Mortgage Call
Highly recommend Zoe at Mortgage Call! She is fantastic to work with — friendly, professional, and always responsive - often responding within the hour. Zoe explains every step clearly, making the whole process smooth and stress-free, and thanks to her help I secured a great deal. I’ve worked with Zoe multiple times and I wouldn’t hesitate to recommend her to anyone looking for expert mortgage advice.
30 October 2025
Unprompted review
Reply from Mortgage Call
Hi Cherelle,
Thank you so much for taking the time to leave a 5* review for Zoe. It is very much appreciated! As I am sure you are aware, Zoe always goes above and beyond to achieve the best for her clients for them to reach their ultimate goal. Once again, many thanks for your loyalty and may I take this opportunity to wish you all the very best for your future. Kind Regards, Julie & Zoe
Superb firm very helpful
We dealt with Zoe. She is very friendly and made everything so easy to understand. We would highly recommend.
22 October 2025
Unprompted review
Reply from Mortgage Call
Hi Shelley, Thank you so much for taking the time to leave a 5* review for Zoe. This is very much appreciated. As you say, Zoe is very friendly and at the same time always delivers a professional manner. She always aims to do the best for her clients and goes over and above to achieve her clients needs. May I take this opportunity to thank you for allowing Mortgage Call to help with your needs. Kind Regards, Julie (Principal) & Zoe
Zoe the superstar!
Zoe had our remortgage sorted out at the best rate for us in super quick time. So efficient and lovely to work with. Would highly recommend to anyone!
24 October 2025
Unprompted review
Reply from Mortgage Call
Hi Si, Thank you so much for taking the time to leave a 5* "Superstar" review for Zoe! It does mean such a lot to both Mortgage Call & Zoe. I know I keep repeating myself :) but she always tries her best to achieve the best for her clients and deliver a first class service. Thank you so much for allowing Mortgage Call to help with your re-mortgage. Kind Regards, Julie & Zoe
Great Service
Zoe was great at getting me the best mortgage rate available at the time, and made it very easy to understand the structure of the mortgage, and all the pros and cons.
My house took a while to sell but Zoe was in regular contact to make sure things were running smoothly and I would 100% recommend.
26 September 2025
Unprompted review
Reply from Mortgage Call
Hi Jason, thank you so much for taking the time to leave a 5* review for Zoe. It always means such a lot to ourselves. I'm pleased to hear you managed to finally sell your house! This process unfortunately can sometimes take forever! I hope you are settled in your new home and wish you every happiness for your future. May I take this opportunity to thank you for using Mortgage Call. Best Wishes Julie & Zoe
New beginnings
Making my first purchase as a newly single mum, the task ahead seemed so daunting. Zoe has taken all the stress out of it for me, was super quick to answer any queries I had and gave me straightforward advice and instructions. I don't think I could have managed my mortgage application without Zoe. She's so down to earth, helpful, informative and professional. I would not hesitate to recommend Mortgage Call to anyone needing mortgage assistance and will definitely be using them again. Zoe has been a pleasure to deal with. Thank you so much.
26 September 2025
Unprompted review
Reply from Mortgage Call
Hi Deborah, Thank you so much for taking the time to leave a 5* review. It means such a lot to both Zoe and myself. It's so lovely to hear that Zoe has made the process of your first purchase run as smoothly as possible and more importantly stress free! Zoe, along with all our other Advisers always go above and beyond to achieve the best results for their clients. Zoe is a very valued member of the Mortgage Call team and I agree with your comments entirely on how she presents herself. May we take this opportunity to wish you every happiness in your new home and thank you so much for using Mortgage Call. Best Wishes, Julie & Zoe
5* Service!
I couldn't recommend Mortgage call enough, Kelly & Corrine have both been so supportive over the years. Our recent house purchase was made a lot less stressful with Kelly's help. Kelly went over and above, making every effort to secure our deal in time. Extremely personable, clear and patient. Thank you!
1 April 2025
Unprompted review
Reply from Mortgage Call
Hi Joe, Thank you so much for taking the time to leave such a lovely 5* review. It means a lot!! As I am sure you are aware, Corinne has been with ourselves for many years and treats all her customers like they are family :)! Kelly always goes above and beyond to achieve the best for her clients and to reach the outcome they so wish for. May I take this opportunity to wish you every happiness in your new home and also to thank you for your continued loyalty. Best Wishes, Julie, Corinne & Kelly
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