Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service req... See more
Company replied
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See what reviewers are saying
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said abso... See more
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip... See more
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. W... See more
Company details
Written by the company
Moov Electric is an online retailer selling high end e-scooters and e-bikes
Contact info
Currock Road Retail Park , Ca2 4as, Carlisle , United Kingdom
- 01228587807
- Info@moovelectric.co.uk
- moovelectric.co.uk
3.5
Average
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They sorted out the CycleScheme code…
They sorted out the CycleScheme code and delivered the bike inside 48hrs. Recommended.
23 May 2022
5 stars. Would recommend!
Really happy with Moov's service and website, great choice of e-scooters at the best prices I could find. The delivery was quick too. Love my new Ducati scooter! 5 stars.
12 January 2022
Unprompted review
Fantastic buying experience and love the e-scooter.
Really smooth and easy-to-use website and fantastic buying experience, and of course the scooter itself is brilliant. I enjoyed browsing on the Moov Electric site as I was looking for an e-scooter over Christmas 2021. I found the website really simple to use, and the way they display the products is really clear. For me, I had my eyes set on the Lamborghini AL1 all along, but it was clear to compare against the other great e-scooters they sell. Once purchased, the email confirmation and text updates kept me in the loop, and the delivery was next day - that was really impressive given the current climate and the fact that it was Christmas time. When the product arrived, I unboxed it and it took seconds to unfold. The quality is amazing and the features such as app, sport mode and light display are really cool. I'm loving it, I'm just trying to convince my friends to get one too so we can e-scoot together. Oh and the multiple payment options were a really nice touch, I used PayPal but great to know that they offer Klarna. Thanks again for the wonderful experience.
6 January 2022
Unprompted review
⭐️⭐️⭐️⭐️⭐️ Highly recommended
Would highly recommend this company, the customer service & professionalism we received was second to none for the get go. So pleased to have been able to order my sons Nanrobot from a uk distributer.
1 January 2022
Unprompted review
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