They don't communicate on the website that you need a grounded socket to use the product. You learn about this when you read the instruction. It's misleading and no action is taken when you addres... See more
Company replied
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A very well designed product that is ideal for routine walking when outdoor conditions are less suitable. The fact that it folds up is a great space-saver! As the motor is extremely quiet in opera... See more
Company replied
As a software engineer with a small home office area, getting my steps in used to feel impossible. I'd end most days feeling stiff and sluggish. My new moovv has honestly changed all that. I now j... See more
Company replied
Although there have been some struggles due to long delivery time, I'm now very happy with the product. It looks nice and also a very big and clear display. Supplier has been understandful and helpfu... See more
Company replied
Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Health and Beauty Shop
- Sporting Goods Store
- Sports Memorabilia Store
About Moov
Written by the company
About Moov
Movement has disappeared from modern life. We're giving it back its place. Work, commutes, and packed schedules make it hard to move every day. Moov brings movement indoors close enough to get started and easy enough to pick up again tomorrow. A treadmill is the beginning. Keeping moving is the goal.Integrity
We say what we do and do what we say. Nothing more, nothing less.Quality
A treadmill that gets used every day needs to handle every day. That's what we build for.Customer satisfaction
If someone buys a treadmill and never uses it, we need to do our job better. Not because the product isn't good, but because we didn't help that person keep moving. Because that's where we want to make a difference. So, got a question or just want to share your story? We're reachable by phone and email and do our best to help you the same day.30-day trial
You have 30 days to try the treadmill at home. Not happy with it? We'll pick it up for free and give you a full refund.2-year warranty
Every Moov treadmill comes with a two-year warranty. Standard.Our promises
Written by the company
- Integrity
- How do you build something people trust? You start by being honest. At Moov, everything we do is rooted in transparency. We deliver what we promise, no fine print, no surprises. What you see is what you get — and sometimes a little more.
- Quality
- Movement that fits into everyday life deserves a treadmill that keeps up. One that's thoughtfully designed, built with care and made to last. At Moov, quality isn't a feature. It's the foundation. Something you feel the first time you step on and every time after.
- People
- Without the people who trust us, there is no Moov. That's why you always come first. Whether you have a question, a concern, or just want to talk things through, we're here. Call or email, and we'll get back to you the same day. Because being there for you isn't a policy. It's how we move.
Service guarantees
30 days to try. 2 years guaranteed.
Thirty days to give Moov a place in your day. Walk between calls. Try a few minutes before work. Step on after dinner. See how it fits into your routine no pressure, no commitment.
Doesn't feel right? We'll collect the treadmill at no cost and refund you in full. No hassle, no questions.
And every Moov treadmill comes with two years of warranty as standard. Built to stay. Covered for the long run.
Contact info
Discover the Moov treadmills
4.1
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Grounded socket needed - no information mentioned on the website
They don't communicate on the website that you need a grounded socket to use the product. You learn about this when you read the instruction.
It's misleading and no action is taken when you address this and want to return your order for this reason.
30 April 2026
Unprompted review
Reply from Moov
Hi Darren,
Thank you for sharing this, and our sincere apologies for the frustration. You're right that the requirement for a grounded socket isn't clearly stated on our website, that's something we'll update so future customers know upfront.
That said, this shouldn't stand in the way of you returning your order. We'd like to look into your situation personally and find a solution that works for you. Could you share your order details with us? Then I'll pick this up right away.
Team Moov 🧡
I’m in love with it
I’m in love with it! It‘s so convenient!! The delivery was fast and everything went well. I‘m highley satisfied with your service!
4 May 2026
Reply from Moov
Hi Laura,
In love with it, that's exactly what we love to hear. Glad everything went smoothly from delivery to use, and that the treadmill is fitting so well into your routine. Thank you for sharing, and keep moving.
Team Moov 🧡
My order came later than expected and…
My order came later than expected and the communication was difficult but overall I‘m pleased with the product
20 January 2026
Reply from Moov
Hi Amy,
Thank you for your honesty. We're sorry to hear that delivery took longer than expected and it was difficult to contact us. There is no good excuse for this and we take your feedback very seriously. We hope that despite this experience you will still enjoy using our treadmill.
We wish you many pleasant kilometers.
Team Moovv 🧡
Delivered on time
16 February 2026
Reply from Moov
Hi Abby,
Thanks for your review! Glad it arrived on time. Enjoy your treadmill!
Team Moovv 🧡
After they asked vi Trustpilot to share…
After they asked via Trustpilot to share my order number and they will sort it out, again nothing. I am leaving to Italy Tuesday and I guess I can say kiss goodbye to the order. Dont fall for the comments they want to help, this is just marketing. Let’s see if I can get my money back…stay tuned
6 March 2026
Unprompted review
Reply from Moov
Hi,
Thank you for your message and our apologies for the delayed response. We understand your frustration, especially with your upcoming move to Italy.
Your information came in yesterday evening and we are reaching out to you by email today with a full update on your shipment and the available options.
Team Moovv 🧡
Reply from Moov
Hi Frederic,
Thanks for your review! Great to hear you’re enjoying the equipment — fun and movement are the perfect combo 🙌
Keep moovving🚶♀️🧡
Order never arrived
Order never arrived. No communication from the seller and no response to emails. Very disappointing.
19 January 2026
Unprompted review
Reply from Moov
Dear DS,
Thank you for your review and for sharing your experience. We understand that it is very disappointing that the delivery of your treadmill has been delayed.
In this case, there has unfortunately been an unfortunate combination of circumstances that caused delays in the shipping process. For this, we would like to offer our sincere apologies.
We are currently working hard to resolve this together with our logistics partners and carriers. We are already seeing movement in the shipments delivered by DHL, and we expect DPD to follow shortly.
Our apologies that we are currently more difficult to reach. Due to the delays, we are dealing with a very high volume of customer inquiries at the moment. We are doing our utmost to help everyone as quickly and carefully as possible.
We would like to reassure you: we will make sure that you receive your treadmill, no matter what.
Could you please share your order number with us? That way, we can personally check the status of your shipment for you.
Thank you very much for your patience!🙏🧡
Horrible customer service with no…
Horrible customer service with no response or clear communication on delivery.
8 January 2026
Reply from Moov
Dear Deone,
Sorry to hear about your experience, and thank you for sharing this.
We’ve checked your order and can see that it was delivered last Friday. Could you please let us know if everything arrived correctly, or if something may have gone wrong with the delivery?
We will personally reach out to you to clarify the situation and make sure this is resolved properly. 🧡
Reply from Moov
Hi Mieke,
Dank je wel voor je review! Super om te horen dat je zowel het product als de customer service als top ervaart.
Veel loop plezier 🚶♀️🧡
Im so far happy with it despite that i…
Im so far happy with it despite that i havent tried it yet , will do str8 after new-Year to get back my shape ...👌🏾🙌🏾
29 December 2025
Unprompted review
Reply from Moov
Hi Sermon,
Great to hear that you’re happy with your loopband so far! Perfect timing to start using it right after the New Year and get back in shape. 👌🏾🙌🏾
Keep moovving 🚶♂️🧡
Absolutely incredible service and product.
I couldn’t be more impressed with this company. The communication was excellent - I was updated about my order and delivery process every step of the way, shipping was incredibly fast (even during this busy Black Friday period) and the treadmill is better than I could have imagined - the quality is amazing, it’s easy to assemble and I’ve used it every single day since purchasing and it’s made it so easy for me to stay active. Honestly couldn’t be happier, 10/10 experience and will recommend Moovv to anyone that will listen!
29 November 2025
Unprompted review
Reply from Moov
Hi Shannon,
Wow, what an amazing review — thank you so much! We’re thrilled to hear that the treadmill exceeded your expectations and that the assembly was easy. It’s fantastic that you’ve been able to stay active every day and that our service and communication made the experience smooth for you. Your recommendation means a lot to us!
Veel loop plezier 🚶♀️🧡
A very well designed product that is…
A very well designed product that is ideal for routine walking when outdoor conditions are less suitable. The fact that it folds up is a great space-saver!
As the motor is extremely quiet in operation, it is ideal for apartment usage. I was also impressed with the way the product had been packaged for delivery. Installation instructions are clear and concise. The follow-up by Moovv was also much appreciated.
Highly recommended product!
18 October 2025
Unprompted review
Reply from Moov
Hi Herman,
Thank you so much for your detailed and thoughtful review! 🌟
We’re thrilled to hear that the foldable design, quiet motor, and clear instructions have made your experience so positive. It’s great to know the treadmill fits perfectly into your routine, especially for those indoor walking days!
We really appreciate your kind words and recommendation. Enjoy every step on your Moovv! 🚶♂️💪
I’m very happy with the Moovv…
I’m very happy with the Moovv treadmill. Delivery was quick, setup was easy, and the build quality feels solid. It runs smoothly and quietly, which makes it great for home use. The design looks modern, and the controls are straightforward. Overall, good value for the price and a product I can recommend.
1 October 2025
Unprompted review
Reply from Moov
Hi Björn,
Great to hear that you’re so happy with your Moovv treadmill! 👍 Fantastic that the delivery was quick, setup easy, and that it runs smoothly and quietly. It’s wonderful to know you appreciate the design, controls, and overall value. Thanks for your recommendation!
Veel loop plezier! 🧡🏃♀️➡️
Perfect for getting your steps while working
As a software engineer with a small home office area, getting my steps in used to feel impossible. I'd end most days feeling stiff and sluggish. My new moovv has honestly changed all that.
I now just walk at a nice pace during my daily stand-ups and less intense meetings. It's so quiet that my colleagues have no idea I'm even moving.
The best part, though, is how compact it is. The fact that it just folds down and disappears under my desk when I'm done is amazing. If you work from home and are sick of being stuck in a chair all day, I genuinely can't recommend this enough. It's been fantastic.
8 October 2025
Unprompted review
Reply from Moov
Hi Pablo,
Fantastic to hear that the Moovv treadmill has made such a difference in your home office routine! 🌟 Great that it’s quiet, compact, and helps you stay active without disrupting meetings. Sounds like a perfect fit for getting those steps in every day!
Veel loop plezier! 🧡🏃♀️➡️
Poor quality - short shelf life
After using the machine a few times only /purchased mid June, wasn’t using for 2 months due to travel/ the belt started to jerk and wasn’t possible to use it due to safety concerns. Customer service takes 2 business days /my machine’s issue started on Friday afternoon/ to get back to you and their phone number is not reachable. Disappointing.
3 October 2025
Unprompted review
Reply from Moov
Hi,
Thank you for sharing your experience, and I’m truly sorry to hear you’ve had this issue with your treadmill, especially after such limited use. I completely understand how frustrating and disappointing that must feel.
Regarding our availability: our customer service team is normally reachable on weekdays until 5:00 PM. We’re generally not active during weekends, although we occasionally respond when possible. Since your issue started late on a Friday, it can sometimes happen that we follow up on messages on the next business day.
Please rest assured that we always aim to respond as quickly as possible once we receive a message. Please feel free to send us your order details so we can prioritize your case and ensure the treadmill is safe to use again.
Thank you for your patience. We’re committed to resolving this for you as soon as possible.
Although there have been some struggles…
Although there have been some struggles due to long delivery time, I'm now very happy with the product. It looks nice and also a very big and clear display. Supplier has been understandful and helpful during the waiting time and a very big thank you for the Customer Service.
I can recommend Moovv
29 September 2025
Unprompted review
Reply from Moov
Hi Anneke,
I’m glad to hear that you’re now very happy with your Moovv! It’s great that you like the design and the large, clear display, and that the customer service was understanding and helpful during the wait.
Keep Moovving! 🧡🏃♀️➡️
Absolutely zero information on the…
Absolutely zero information on the website that your order takes 1,5 MONTHS to be delivered. Found out today and will cancel.
30 September 2025
Unprompted review
Reply from Moov
Hi Ana-Monica,
Thank you for your feedback and for sharing your experience.
We’re sorry that the delivery time was not clear to you. The temporarily long delivery time is stated on our website, and that’s why we would like to speak with you to better understand how this was not visible in your case. We want this to be clear for all our customers.
We will get in touch with you to discuss this further.
Update 30th of October:
We’ve tried everything to get in touch with you. Our delivery dates are clearly listed on our website, so perhaps something went wrong in the process that caused this not to be clear?
We would have loved the chance to discuss this with you personally. If you’d still like to reach out, you can contact us at support@moovvmore.nl. We’ll be more than happy to help! 🧡
Great in everything
2 September 2025
Unprompted review
Reply from Moov
Hi Dekkers,
Thank you for your great review! Wonderful to hear that you’re happy with everything. Enjoy your running! 🧡🏃♀️➡️
So far so good
So far so good, only been using it a week. But the 5* is mainly for their customer comunication, absolutely on point. I hope as a start up this dosnt change. Sturdy product and easy to assemble.
22 August 2025
Reply from Moov
Hi Sacha,
Thank you for your wonderful review! We're happy to hear your first experience with the treadmill has been positive and that you value our communication so much. Great to know you find the product sturdy and easy to assemble.
Enjoy your walks 🧡
The treadmill is fine
The treadmill is fine, I'm happy with my purchase. Despite the long wait for the treadmill, which I was informed about from the beginning, I recommend it.
20 August 2025
Reply from Moov
Hi Anna,
Thank you for your lovely review!
We're glad to hear that you're happy with your treadmill and appreciate your patience during the wait. Enjoy your runs! 🧡🏃♀️➡️
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