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Moonpig.com Reviews 569,127

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TrustScore 4 out of 5

4.2

Greeting Card Shop
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Review summary

Created with AI, based on recent reviews

Looking at 106,632 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being exceptional, easy to use, and very convenient, especially for personalizing cards with photos and videos. The delivery service is often highlighted for its speed and reliability, with many cards arriving on time or even earlier than expected, making it a go-to for special occasions. The wide variety of card selections and the ease of personalizing them are also highly appreciated, allowing users to create unique and thoughtful products. However, some customers experienced issues with orders, such as cards arriving bent or damaged, or not receiving an envelope when selecting direct delivery. There were also instances where deliveries were delayed or did not arrive on the specified date, leading to disappointment.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the promptness and speed of... See more

Product

Reviewers mention positive feedback about product quality, with many consistently praising the excellent... See more

User experience

People report positive experiences with user experience, finding the website and app easy to use and... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I didn't get an envelope for the wedding card I ordered. Got in touch with customer service via Instagram. Apparently the last card I ordered I selected 'deliver directly to them' where no spare envel... See more

Company replied

Rated 4 out of 5 stars

Very quick and easy to set up the card you want to personalised and was delivered the next day. However the card was bent in delivery so it would have been nice if the cars was either better quality o... See more

Rated 4 out of 5 stars

Used the group card function. Very easy to use and extremely convenient if you have multiple people that want to sign a card but are doted around the country. Great quality card. Would have had 5... See more

Rated 5 out of 5 stars

Had a present delivered for my birthday, but it was in terrible shape (environment, poor QC, and packing, and an EYELASH in my sweets, none of which are Moonpig's fault) but Robert handled it easily a... See more

Company replied

Company details

  1. Greeting Card Shop
  2. Flower Delivery
  3. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest

Contact info

4.2

Great

TrustScore 4 out of 5

569K reviews

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Rated 5 out of 5 stars

Fab!

Delivered as per schedule. Everything from
Ordering to delivery was excellent. Thank you Moonpig. My sister was very happy with the pretty June flowers for her 60th Birthday,

19 June 2026
Rated 5 out of 5 stars

Absolutely perfect card

Absolutely perfect card, brilliant quality and my husband is going to love it plus managed to get it here before his birthday after I realised I had gotten 2 moonpig cards. 1 for father's day from my daughter and 1 for his birthday... also from our daughter 🫣

20 June 2026
Rated 5 out of 5 stars

Really impressed

Made a last minute decision to send my dad a card and personalised mug for father's day instead of just sending money in the bank. I ordered it at 5pm and it was delivered at 3.20pm the following day, on a sunday!

20 June 2026

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