I didn't get an envelope for the wedding card I ordered. Got in touch with customer service via Instagram. Apparently the last card I ordered I selected 'deliver directly to them' where no spare envel... See more
Company replied
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Review summary
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Very quick and easy to set up the card you want to personalised and was delivered the next day. However the card was bent in delivery so it would have been nice if the cars was either better quality o... See more
Used the group card function. Very easy to use and extremely convenient if you have multiple people that want to sign a card but are doted around the country. Great quality card. Would have had 5... See more
Had a present delivered for my birthday, but it was in terrible shape (environment, poor QC, and packing, and an EYELASH in my sweets, none of which are Moonpig's fault) but Robert handled it easily a... See more
Company replied
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
569K reviews
Asks customers to review
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Can personalise.
I sent the card, which mysteriously was sent from Jersey, to Holland, it was a late Christmas card, since I missed the post. Never have a problem with Moonpig cards. I like being able to personalise them.
20 December 2025
fantastic moon pig
i was delighted with the options and service for a card for fathers day i livein spain and my father in the uk. its impossible to get a fathers day card in spain and it time consumingand expensive in the post office as moon pig offered a solution to all these issues. my father was so surprised that the card had a photo of us both in it. id have no hesitation in recommending moonpig
20 June 2026
Unprompted review
Promised to Delievery for next day for…
Promised to Delievery for next day for Father’s Day however this did not happen and also paid for next day Delievery
20 June 2026
The original is still the best
The original is still the best
The original online card retailer is perfect. Lots of options and configurations to choose from and next day delivery (even on a Sunday).
Perfect
20 June 2026
Simple, easy to use, and reliable
The experience was straight forward, lots of options for; cards, types, themes, customisations, and deliveries. And if needed, an extensive range of gifts.
Being familiar with Moonpig, I expected the above, and experienced the above, which is why I'm a repeat customer.
Their reminder service, is very handy.
20 June 2026
Ordered my Father a card and small gift…
Ordered my Father a card and small gift early on Saturday morning . His gift and card arrived on Sunday afternoon as expected. Pleased with the service and choice of gifts available on line
20 June 2026
I would give you no stars if I could
I would give you no stars if I could. My cards were never sent.
18 June 2026
Good choices of cards and gifts
Good choices of cards and gifts. Excellent customer service. Have been a customer for many years. The process is effortless and I receive a notification when a birthday is due. Deliver on time always keeping you updated
20 June 2026
Excellent range and just a little bit different
I love using Moonpig and they have never let me down. Always a superb selection of cards and excellent delivery times. I'll always use this site for those times when I want a card that's just a little bit different.
19 May 2026
Good choice and delivery
20 June 2026
2 out of the 3 cards were delivered on…
2 out of the 3 cards were delivered on 20th. I’m still awaiting for the 3rd card to be delivered to my brother despite paying extra. Yet, he did not receive his Father’s Day card and still awaiting for it to be delivered.
Very disappointing
19 June 2026
Ordered for father's day paid for…
Ordered for father's day paid for delivery on certain day , didnt come should not be advertising a delivery date that is not accurate and charging more for it aswell. Total waste of time will order elsewhere in future.
20 June 2026
All good thanks.
16 March 2026
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