Please don’t use this service…I’m trying to save you!!!!it will not work…every review you are reading here is correct…there is a reason it’s one start…save yourself…run!!!!!
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See what reviewers are saying
This company is worthy for an episode of american greed. Why isn't the ftc doing something about this? The fraud is committed by green dot itself. Green dot ips the scammer and is the thief. Walmart,... See more
i got scammed by people impersonating police. got threathened with jail if money wasnt deposited in account by using greendot... Tried to contact greendot to report the scam and there is only a emai... See more
On the card at the store it says scan ID or driver's license but when I tried to open an account after buying the card they want my social security number, that is unacceptable, I'm not giving a stran... See more
Company details
Information provided by various external sources
The fast and easy way to reload your prepaid card or a friend's. Find a retailer near you and pick one up today.
Contact info
East Foothill Boulevard 3465, 91107, Pasadena, United States
- moneypak.com
1.2
Bad
91 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the biggest scams company…
This is the biggest scams company ever.. I got a f.. moneypak from Walgreens when signed in on line it said that it's already used and nobody scratched it was just me.. I contacted on line for a complaining and this scams said that i won't have a refund
14 April 2020
Unprompted review
I didn't even want to give it 1…
I didn't even want to give it 1 star!!!! The worst company ever. I bought a moneypak card at Walgreens yesterday and when I scratched the back off to retrieve the 14 digit numbers so I can load my GreenDot card there was only 10 numbers and it was missing 4 numbers. And of course the store isn't going to give you a refund even though it wasn't my fault for the defective card that the store sold, so I had to submit a claim online. This company has the worst customer service and no available representative to speak to and now I have to wait almost 14 days or more for a refund. I think all of this is ridiculous it's a big scam and fraud... I will never use green dot again 👎👎👎👎
30 March 2020
Unprompted review
I will never get a moneypak again!!
I will never get a moneypak again!!! Has no customer service I have called multiple times get put on hold for 3 hours waist of my time even sent emails no reply back. I can't even make a account to transfer my money to my green Dot card. Then when I get hold of someone they tell me I can't use moneypak can't even explain on why I can't use moneypak! They told me just get a refund SMH that's why I went to purchase a moneypak so I can use the card! Crazy to because they have my social number now and my phone number where they send you verification number. So now they going to tell me I can't use moneypak but yet they took all my information something not right here!!! And yes I used the web on back of the card!!!
6 March 2020
Unprompted review
I bought a green dot prepay credit card…
I bought a green dot prepay credit card visa. I put 150.00 cash on it then I tried to use it so I had to stop what I was doing and register the card not so bad but then it would not work at all. So I call the company and got nothing but the run around. After 2 months 1/2 dozen email and hours of my time it finally cleared my money. I didn't get back any interest on my money but they got there money.
27 November 2019
Unprompted review
MoneyPak is a scam! No human customer-service.
I can't load the money off the money pak card. It says it takes about two weeks to get a refund and they don't give you the fee you paid for the money pak card back. There's also no real customer service. I still haven't gotten my money back.
7 November 2019
Unprompted review
Online Bank with Full Service and Cash Back
After difficulties with other online banks, I switched to Green Dot and am glad I did. Cash Back, Early Direct Deposit, Overdraft Protection, No Fee Checking, free ATM withdrawals, and app features that actually work! Customer service could be better, but certainly isn't any worse than the big traditional commercial banks. Green Dot has definitely grown up beyond its prepaid-card roots.
1 October 2019
Unprompted review
Cannot reach customer support.
Cannot reach customer support.
the refill cards often have problems and need a refund
25 January 2019
Unprompted review
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