University Fancards Reviews 75

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The monthly fees on this card are out of line. I was saving my gift cards for a big purchase, but went to use it today and there were no funds left on the card. The back of the card states, “At t... See more

Rated 1 out of 5 stars

What a scam!!!! I will NEVER buy a gift card from this place again! I hope i can help others to avoid this company. You will be charged monthly fees until all of the money is gone. An "inactivity... See more

Rated 1 out of 5 stars

DO NOT BUY - SCAM! I received this card as a gift in 2022, but I never activated it. The back of the card clearly states that "At the beginning of the thirteenth month from the last day of card a... See more

Company replied

Rated 5 out of 5 stars

Most cards find any way possible to charge for something. Fancard let's you represent your favorite team without the hassles of most prepaid cards. Direct deposit can be used and it works as a bank ac... See more

Company replied

Company details

  1. Card Processing Service
  2. Financial Consultant

Written by the company

The only prepaid reloadable card for college sports fans, the Fancard Prepaid Mastercard®. Choose from over 30 college teams and start paying with pride! Enjoy features such as: The MyFancard App, on the Apple App Store and Google Play Store, Issue up to 5 sub-cards for friends and family, Choose from over 40 card designs to add to Apple Wallet, Load with Direct Deposit, Cash, Bank Transfers, Card to Card transfers, and More Get yours today at https://myfancard.com/


Contact info

2.0

Poor

TrustScore 2 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a scam!!!

What a scam!!!! I will NEVER buy a gift card from this place again! I hope i can help others to avoid this company. You will be charged monthly fees until all of the money is gone. An "inactivity fee". What a joke. Do yourself a favor and avoid this company at all costs!

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Beware: “activity” time starts at purchase

The monthly fees on this card are out of line. I was saving my gift cards for a big purchase, but went to use it today and there were no funds left on the card.
The back of the card states, “At the beginning of the 13th month from the last day of card activity, a $3.95 Inactivity Fee will be deducted from the Card balance each month that the Card remains inactive, except where prohibited by law.”

What isn’t stated is that the “activity” is the actual activation of the card!!! This is not fair and should not be legal.
The card should state that the fees begin 13 months after initial PURCHASE of the card, not the first use of the card.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY - SCAM!

DO NOT BUY - SCAM!

I received this card as a gift in 2022, but I never activated it. The back of the card clearly states that "At the beginning of the thirteenth month from the last day of card activity, a $3.95 Inactivity fee will be deducted from the Card balance each month that the Card remains inactive".

I didn't activate this card until May of 2025. There was never any card activity. That doesn't matter. They simply bled the card dry anyway. I had to deal with a foreign call center that was slow to answer and would not put the money back.

5 May 2025
Unprompted review
University Fancards logo

Reply from University Fancards

We appreciate your feedback, but all gift cards are activated at the time of purchase by the cashier where the card was bought. So the card had been active and ready to spend for three years (going off the information provided). This is for any gift card purchased in stores, not only our products. We hope this has not soured your experience with gift cards in general and you consider Fancards for future gift card purchases.

Rated 1 out of 5 stars

I've been trying to reload my prepaid…

I've been trying to reload my prepaid fancard at CVS where I usually go to around twice a month for reloading and my card is being declined it says that my card is inactive so then I went to Walgreen's and it to says my card is inactive then I called fancard customer service number around twenty times and I get a message saying that this number is unavailable please try your call again later so then I emailed fancard customer service support and never got a reply back. I'm not sure if this company has went down & under & out but either way as a customer for years I wasn't informed of them shutting their business down permanently and if that's the case fancard is bad business and extremely unprofessional and not trustworthy

27 February 2025
Unprompted review
University Fancards logo

Reply from University Fancards

Hi Leslie - We are very much still in business, and we apologize for the frustration you've experienced trying to contact us. I verified your cardholder status and that you have an active card. Please email johnny@myfancard.com so we can better understand the problem and he will be happy to address your issue.

Rated 1 out of 5 stars

I bought the card s a way to buy online…

I bought the card s a way to buy online game things and it will not work. Matter of fact, I've tried it online at several places and it doesn't work. Now, I can go to my convenience store ND it'll work fine. Overall not a good card.

19 January 2025
Unprompted review
University Fancards logo

Reply from University Fancards

We reached out to this reviewer for more information about their claim and received no response. We have no records of anyone by this name having signed up for our card products and have no point of reference for the difficulty they claim they encountered using the product.

Rated 5 out of 5 stars

I love fancards!

I love fancards! Money is so easy to transfer from bank to card! When you make a purchase, you are notified within a few minutes of your purchase and remaining balance! So much easier than carrying a lot of cash around! If you have a question, a real person will answer it for you! That is a rare quality these days! I will definitely recommend this card to everyone!

2 October 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We appreciate the feedback! Thank you for being an amazing cardholder, and if there is ever anything we can do for you, our customer support team is available via phone, email or online chat.

Rated 5 out of 5 stars

Fancards makes managing money easier

Fancards is easy to use. I always know exactly how much I am spending. I love getting notifications about purchases and I don’t have to worry about my card being compromised. Plus I love everyone knowing what team I cheer for.

31 August 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We appreciate the feedback! Thank you for being an amazing cardholder, and we do everything we can to maximize your security. If there is ever anything we can do for you, don't hesitate to contact our customer support team by phone, email or online chat!

Rated 1 out of 5 stars

At first everything was fine until my…

At first everything was fine until my account got suspended for no reason I was asked to complete verification on my account which I did . I kept calling them everyday on when my account will be released as I have bills to pay!!!! one of their rep told me my account will have a resolution in 1 hour now its 24hours still nothing this is very bad!!! keeping me from using my money I really regret using this card!

23 August 2023
Unprompted review
University Fancards logo

Reply from University Fancards

Brianna, we received your verification attempts, and you submitted 3 different drivers licenses with 3 different individuals associated with each license. Unfortunately, our fraud department deemed your account high risk and to keep our cardholders safe there's nothing we can do until consistent identification is provided by you. You are welcome to contact our card provider at 1-833-432-6366 if you have any questions.

Rated 1 out of 5 stars

These a~holes have been holding my…

These a~holes have been holding my money hostage for over a month. Supposedly sent out a check over 3 weeks ago, still haven't received anything. I call and email everyday, with no response. Contacting better business bureau

20 April 2023
Unprompted review
University Fancards logo

Reply from University Fancards

Thanks for for sharing your experience and we apologize for any inconvenience. We aim to make our customer experience as simple and easy as possible. However, our records indicate that a refund check for the full amount of your account was issued on May 19, 2023, and cashed on June 6. If you need to dispute this resolution, please contact cs@myfancard.com

Thank you!

Rated 4 out of 5 stars

Love my card and service

Love my card and service, down fall is the fees,but other than that I'm happy with the service . recommended them

28 April 2023
Unprompted review
University Fancards logo

Reply from University Fancards

Happy to hear it! Be sure to follow us on Facebook, Twitter, and Instagram (@ufancards) to get even more from Fancards, and be sure to check out myfancard.com/features to ensure you're taking advantage of all the benefits of a Fancard Mastercard. We appreciate you!

Rated 5 out of 5 stars

Very happy with my debit card.easy to…

Very happy with my debit card.easy to load money on card at Walgreens

23 January 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We love to hear it and appreciate the feedback! If you ever need anything, we're a phone call or social media DM away.

Rated 5 out of 5 stars

I love Fancard

I love Fancard! I direct deposit money and use it for my fun stuff. It texts you what you just purchased and gives you an up to date balance. It's easy to transfer money from your bank account. It looks great and you get to show your fan pride!

19 January 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.

Rated 5 out of 5 stars

Great Company

Great company to have an account with. Customer service is outstanding, and they will work with you if you have an issue and will do everything they can to fix it!

3 January 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.

Rated 4 out of 5 stars

I've had my card for years with minimal…

I've had my card for years with minimal problems and quick service

18 January 2023
Unprompted review
University Fancards logo

Reply from University Fancards

Thank you for the great feedback! If there is anything we can do to earn that fifth star, please let us know. Drop us an email to team@myfancard.com or via DMs on social media, @ufancards on most major social media apps. Thanks!

Rated 5 out of 5 stars

Fancards is awesome!

Fancards is awesome! The app is easy to use and I love that you can get your favorite school on your card. Another thing is you get selected to win certain prizes. I won tickets for a basketball game.

17 January 2023
Unprompted review
University Fancards logo

Reply from University Fancards

We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.

Rated 5 out of 5 stars

Great card with my Clemson logo on the…

Great card with my Clemson logo on the front. Unsure why they need to put “prepaid” on the back. Had a hotel refuse the card because they said they didn’t take prepaid cards. I actually handed them another prepaid card without “prepaid” on the card and they gladly accepted it. Otherwise this is a great product. I love getting the text notifications.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Freedom!!!

Gives me the freedom to buy using a card without going over budget.

27 September 2022
Unprompted review
University Fancards logo

Reply from University Fancards

We love to hear it! We appreciate the awesome feedback! Be sure to follow us (@ufancards) on Facebook, Twitter and Instagram to get even more from being part of the team.

Rated 5 out of 5 stars

Awesome Card and Amazing Company

I absolutely love Fancards. They have been nothing but wonderful to us. The card itself is very user friendly. If you ever email the company, it is to a real person that is extremely nice and very helpful. They are always having contest and sometimes they just email you and see if you can attend your favorite colleges sporting events. Thank you so much Fancards. Glad I can say I am a cardholder and customer.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

Terrible card and CSR's-cant get card to work

This is the worst card ever. I mean ever!! Tried to order online at Kohls. Would not go through. Called them. It went through this whole automated and said you can not use to buy gas or use online unless put your zip code in. I did. Still would not work. After 25 minutes on phone got a rep. They just kept saying its the merchant. Called merchant and they said its the card. I called fan card again and it went through the automated again said the same thing about using online & put zip code in. I did this twice again but it never accepts it. Finally got a rep on phone again and I told her I figured it out why it isnt workeing online cause not accepting my zip. She just kept saying merchant. I said listen to me, I will talk slower and maybe you will understand. She had no idea what I was talking about. Put me on hold and never got back on the phone. same thing with first call. This is a rip off organization. I imagine people get aggravated and just do not use the card. Makes them money if you cant use. Worst organization ever.

18 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look