Green Dot Corporation Reviews 91

DO NOT USE MONEY PAK …..
you will get screwed over from all your funds.
I pop purchased two money pak cards but when scratching off back it took Jaime the numbers with it but
I purchased two money pak card for $400 each on 8/19/2022 and when scratching off the back it took some the numbers to redeem it off so couldn’t use it emailed then but getting run around then friend purchased one for me to use to pay bills and the numbers again missing some to redeem it I made lots of attempts the past money to get kidney money $1200 total but keep getting run around lots of emails and stuff but no answers. I got my receipts still and event sent Them Pictures but getting no where I sent them everything but still nothing I just need my money back before me and my kids owe everything

i got scammed by people impersonating police.
got threathened with jail if money wasnt deposited in account by using greendot... Tried to contact greendot to report the scam and there is only a email address no live person.. Green Dot is making money off the scammers and should be held resposible!!!!
I have reported the scamming to every agency i can find ...even federial.. DO NOT DO ANY BUSNESS WITH GREEN DOT!!!!!! THEY ARE SCAM ARTIST TOO

I was just on the phone with some Indian call-center representing Moneypak for an hour and a half. Some fraudster is using my phone number, the Indians acknowledge it is being used for fraud but refuse to do anything. They just keep saying "It is not within our tool box to do anything". This prevents me from doing business with Moneypak and puts me in potential harm. Avoid this company like THE PLAGUE!

Don’t waste your money and time. I put $50 on it to load but never would load it. There is no number to call and the ask impossible questions on line. They ask for numbers that aren’t on the money pak. I wasted $50 on it that I’ll never see again. I believe it’s a scam.

First and last time using money pak. Purchased 500 card and went to add it on to my account. And it was already used. Contacted support and they said no funds to recover

I've used moneypak many times I am truly disappointed and will never buy another moneypak again

What a nightmare. Never dealing with any type of card like this as, a favor to a friend I needed to send money to I bought a moneypak card at Walgreens at his suggestion.
Not understanding how it works I gave the girl $90 plus 5.95 finally found out how to register the card, jumped through hoops give them my social security number plus
Every time I scan the card for its number I get a completely different number I've scanned it six times six separate numbers come up. So which number is it? Don't even try to call don't try to go on the website it's a waste of time. I will never get these three hours back in my entire life. ( 2 days trying) I'm so angry I could scream. There's $90 floating somewhere on a temporary card. At least the manager from Walgreens told me some info but there's no way to reach anybody. When you do you get cut off. The form to fill out? Your only allotted so many characters so you can't even describe your issue because you don't have enough space to do so. Then when I finally edited everything down and I hit send what do you think happened??? error 404. Can you hear my frustration can you see the smoke coming from my eyes and ears? Never ever ever use this card ever. I have no idea what I'm going to do there's $90 missing somewhere right now I told my friend he's responsible for it because I've had it but please don't go there and get anything related to Green Dot MoneyPak it's a scam and absolute scam. After a few hours I thought let me try again. To my surprise I found another form to fill out that was so easy I thought is this is possible? I can actually email someone ya NO. Because every time I hit submit it kept telling me that my email address was wrong, can you even believe it? I have 3 email addresses with my name attached all of them but they're wrong. Unbelievable.

They blow bought a gift card scratch the numbers off the back numbers came off the back of it try to connect customer service over and over and over they've hung up on me call back they don't know anything talk to the supervisor they don't know what's going on email them the back of the card the receipt the purchase reference code meanwhile at the end of the day they suck I lost out of money and I suggest you never use them I've gone to the stores that I bought them from and try to get them to pull them Stay Away

Do not buy this product. I purchased this product for a value of $300.00, the card had a defect and could not be used at all. I proceeded to call the company 8 different times, spent a total of 15 hours on the phone with them, and no refund. They are fraudulent in their practice, snd i reported them to the US ATTORNEY GENERAL OFFICE.

got some kind o reload card. thoiught it was a card. 200 bucks on it. i i had a debit card i wouldnt be getting this crap. no card to load too and they wont give me a refund. hell, yoju cant even get the balance on the card or whatever its called. great scam. stay away from green dot its not the first big issue ive had with this BS organization.

This corporation is the most shady Bank services company in the entire United States. Customer service is a joke and it is absolutely impossible to get any live person on the phone. The 1-800 number get you an automated service where you are given a list of frequently asked questions but you never get to talk to a person. Customer service is all done through email and although they tell you they will contact you within 24 hours it took them 72 hours to contact me about $500 that I could not afford to be tied up. I have never seen a more incompetent organization. This Bank owes its entire existence to the poor working class in this country and they can't even afford somebody to man the phones.

Biggest scam I have ever seen. Don't do it!!! Choose any other card but green dot. They are thieves and liars.

Ripped me off and unable to use the website help due to their error. Chat was no help. No human to talk to.

This company steals your money. Don't buy there cards first thing about this card is they have you sign up for an account once that is done. When you go to use the card and it after the first of the month you just lost $7.95 of the balance so there is the first way they steal your money the second way is that if you don't call them and delete the account they may you sign up for you will have to pay that $7.95 every month until you delete that account so this makes the second way they steal money from you

I was scammed for $10,000 with these paks. They can't do anything, no customer service, a complete joke of a company. I can't wait for them to be shut down.

To whom this may concern,

I purchased a money pak card on 10/09/21 and will not ever do so again. The website if you can call it that was not working properly and or it was hacked and didn’t allow me to input the card number so I can upload the funds to a prepaid card. Instead, I call the automated number which was no help. I then went to the website to get in touch with a live person the number I called redirected me to another answering service after a few seconds a man gets on stating the website was undergoing system maintenance and that the funds could be input manually from his end. Little did I know it was a scam and no one from this company has helped at all. Who is legally responsible for Money pak? because it looks to be under the green dot corporation. This is very unfortunate that a company of this magnitude doesn’t have a better system in place to protect their buyers and business reputation.

I was recently scammed but caught on before giving the money paks to the scammers. Money pak reloaded online $1000 back into my account. It will not give me the other $1000. Keeps changing reasons. Have tried different accounts etc. Like everyone else I figure this money is gone. Obviously if scammers are using this they have a different agreement with green dot to get their funds quickly and it probably involves a kickback. i can't believe they are still in business and law enforcement is willing to investigate them. But don't let your dog off leash, they'll get you then. Priorties for public safety.

I’m disabled and they stoled my money. Purchased a greendot moneypack for 195.00 plus the 5.95 fee from cvs on June 8th at 9:40am from cvs when I got home they it was defective and all the numbers in back of card didn’t scratch off on there moneypack website which I have had for years request on these issues you send them a copy of receipt plus front and back of defective card. Did that all I had from the cvs was the greendot portion of the receipt which they messaged about a week later that the receipt is not sufficient.so went to cvs to get a duplicate which they only carry in there system at local store for 5 days. Contacted cvs corporate which emailed me a copy of the corporate receipt which they claim is not good enough. So on July 27 had cvs contact them direct in email it’s now august 9th and they don’t even contact cvs this is brutal that there allowed to scam the public they should be shut down for fraud and stealing consumers money because that’s exactly what was done I’m disabled and that’s money that I should have to purchase medicine but no a billionaire company has committed fraud and think it’s free money for them

I bought a $500.00 card 5 years ago. I found the card number was invalid recently. I called customer services twice. They just told me the card was invalid. When I asked them to explain why it was invalid, both of them hung me up. So the Green Dot Corporation stole $500.00 from me. This is a crime.
Should never trust this company.

Thanks,

Jin

This is the WORST company I've ever experienced in. my life!! I was scammed out of $500, I submitted a fraud claim and they emailed me back saying I was approved for a full refund. Yet... they have NO personal information of mine to provide my refund. I tried calling customer service but its all automated and it continuously got me NOWHERE!! GreenDot MoneyPak is a scam!!! On top of Scammers using this company to actually scam OTHER people. It's truly sickening. Why is it so impossible to talk with a customer service representative to resolve my fraud claim and to actually receive my refund?!! it's so frustrating and unprofessional.