ONE DAY, this ruthless company locked me out of my account with 12k invested over 2 years worth of bitcoin. When asked why I was suddenly unable to access my account they said they couldn't provide... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Suck you in by offering 5% on your BTC and then have now completely changed their business model and dropped the 5% interest. If you intend to hold BTC long term then don't open an account here. Yo... See more
Company replied
Fantastic app, extremely user friendly and the open banking functionality is seamless. I have been using the app to accumulate Bitcoin, the 5% interest is far better than what you can get from any hi... See more
Company replied
Appalling service as Mode Bank decided to retained my money £10K as per T&C according to customer support assistant. Can Mode bank hierarchy explains why are they doing this kind of business. Unle... See more
Company details
Written by the company
Mode is the all-in-one app for your money and Bitcoin in the UK, designed so that both newbies and experts of crypto can easily buy, hold and earn interest on Bitcoin, and access it anytime, anywhere.
Contact info
United Kingdom
- hello@modeapp.com
- modebanking.com
A really great app
A really great app. Easy to navigate, the sign up process was simple and I was able to start investing immediately. Mode are very informative and at the end of the week you get an update as to how much interest you have earned.

Reply from Mode
Simple to use, great way to keep your BTC
Have been using Mode for 6+ months and have had a great experience.
The team are very responsive, capable and are interesting in continuing to build and improve the App.
Best app for those in the UK looking for a simple way to buy and store their bitcoin - keep it up Mode!
Note: I'm not affiliated in any way.

Reply from Mode
This is a great app and super super…
This is a great app and super super easy to use. It’s really helped me start my bitcoin journey!

Reply from Mode
After careful review of several apps in…
After careful review of several apps in the crypto space, I settled on Mode app, my reason being mainly is their trusted partners, Mode uses Modulr for fiat banking capabilities, the crypto is secured in Bitgo an industry leader in crypto custody, Mode are also regulated by the FCA unlike many other in this space.
The signup process was a breeze, and small issues resolved very quickly by support when they requested my verification documents.
They provide a "Bitcoin Jar" which offers interest on bitcoin deposits, this interest is the highest in the market.
I look forward to using Mode for my banking needs
Best way to buy Bitcoin in UK
Been using Mode banking for months and it’s impressive. Bought crypto multiple times with no issues. They also offer a UK bank account so you can easily transition between fiat and crypto. And they actually let you send your crypto else were.
Great service
Great service, bought some bcoin at 9k, so currently enjoying my 25% upside.

Reply from Mode
Really easy to use BTC app
Really easy to use BTC app - much better and cheaper than other "crypto apps" plus you get to own your BTC unlike Revolut etc.

Reply from Mode
Diligent and secure app
It is a pleasant experience to use Mode. Diligently designed with the high level of precision and simplicity. Secure and recommended app to hold btc and earn interest on it.
Jonas

Reply from Mode
Very easy to use and trustworthy
Very easy to use , good user design and the fees for buying BTC more competitive than any other app I have seen in the market. I would recommend for sure!

Reply from Mode
Great app!
Great app! Let’s you buy bitcoin easily and gives a great interest rate at 5%...much better than bank savings rates!

Reply from Mode
Good app getting better!
The idea is great, while the app has some hiccups, the support team listens to feedback and it's always improving.

Reply from Mode
Not just BTC, it’s a great banking app for £&€ too
I didn’t think it was possible to buy and use bitcoin like this. This app doesn’t just make doing that the easiest thing ever, it’s a full blown banking app. I’ve got accounts for £, and €, and BTC. All in one app. I can’t wait to see this app keep developing - amazed that until last week I couldn’t easily send BTC to other accounts completely free. Now I can with mode. Highly recommended, well done whoever made this, thank you!

Reply from Mode
The app is super buggy
The app is super buggy. Unable to do basic things like withdraw funds or purchase crypto. The support is very poor. Took over 2 weeks for me to be able to contact them for a refund of my initial deposit. The app is poorly put together and I would worry about not being able to access any bitcoin or Fiat I had stored on the app.
Don't waste your time
Will take your money and use any excuse to hold it for as long as they can. Asked for a 'Transaction verification' AFTER they took my money, then delayed returning the money to me. Save yourself the trouble and go somewhere else.

Reply from Mode
GBP deposit missing
My GBP bank deposit has not been credited for 4 days now, during which BTC has spiked.
It’s almost as if my money has disappeared and support still have not credited me after contacting them...
Because of this, I have missed out on an increase in the BTC price and have lost hundreds of pounds.
This is very poor service and I am not happy

Reply from Mode
Money not arrived. Poor customer support
Good app and useful, however when it comes to problems and support they aren’t the best,
Deposited GBP into my account which they said should take minutes, however I have not been credited and it has been over 3 days.
Deposited on a Friday and was not able to get an update or even response from support for the whole weekend until Monday.
When I finally got a response, problem still was not solved and I was only advised they are aware and it could take a few days to process.
Poor customer service on this part and it’s a shame as otherwise it is a very good app and easy to use

Reply from Mode
The only problem I have is that I have…
The only problem I have is that I have deposited GBP 2 days ago and still cannot see them in my account. I made it through bank transfer, which according to you it should only take few minutes. The app is great on its own, however bad experience so far.

Reply from Mode
Best crypto app
Best crypto app
I'm a beta tester. The best bitcoin buying app by far
Very good service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.