Mobility Equipment Hire Direct Reviews 

102
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had a very positive experience with Mobility Equipment Hire with a walker in Cardiff, Wales. It was delivered to our hotel & picked up at the end of our holiday. Staff were very helpful. Thank... See more

Rated 5 out of 5 stars

Hired a profiling bed and hoist from Mobility Equipment Hire Direct for my trip to Ireland. The whole process was straight forward and smooth. All my questions and communications were answered promptl... See more

Rated 5 out of 5 stars

The equipment I needed was originally not in their inventory but they found a supplier which was great. They organised for it to be delivered to the villa where I was staying in Spain. It was there on... See more

Rated 5 out of 5 stars

Transaction was smooth, the wheelchair was waiting for us at our hotel. I was able to pay with PayPal with no problem. Communication was prompt and smooth during the entire process. The 800# for conta... See more

Company details

Information provided by various external sources

Hire & rental of mobility equipment, Mobility Scooters, Wheelchairs, Hoists, Shower Chairs etc, UK, London, Edinburgh, Manchester, Spain, Majorca, Portugal...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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No recent history of asking for reviews

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4.5

All reviews

(102)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend them and use them again!

The equipment I needed was originally not in their inventory but they found a supplier which was great. They organised for it to be delivered to the villa where I was staying in Spain. It was there on time, they communicated very well and were extremely helpful and reasonably priced. I would definitely recommend them.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Hired a profiling bed and hoist from…

Hired a profiling bed and hoist from Mobility Equipment Hire Direct for my trip to Ireland. The whole process was straight forward and smooth. All my questions and communications were answered promptly, and they were able to accommodate my hotel's requests for equipment delivery and collection times. I will definitely use them again.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience…

We had a very positive experience with Mobility Equipment Hire with a walker in Cardiff, Wales. It was delivered to our hotel & picked up at the end of our holiday. Staff were very helpful. Thank you very much.
Brian Chandler

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Raised toilet seat and frame

Toilet seat was delivered to the owner's home as we had booked the cottage nextdoor. They then left it for us on our arrival. Easy to fit and use. Collected at the end of our stay without a problem.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Hired a mobility for my time in…Castellon, Spain

Hired a mobility for my time in Castellon, Spain. The scooter was delivered directly to my hotel and collected after use. The scooter was exactly what I needed and allowed me to get around with ease. All correspondence was excellent and was a very efficient service. Would definitely use again.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Process was smooth

Transaction was smooth, the wheelchair was waiting for us at our hotel. I was able to pay with PayPal with no problem. Communication was prompt and smooth during the entire process. The 800# for contact was for inside the UK only, and for outside was a local number of the local handler in the country we used the wheelchair (Vietnam). But was not a problem as was able to communicate well through their email.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Profiling Bed

Arranged for the hire of a profiling bed for a client. The team went above and beyond to meet the strict delivery timeframe of the property owner. Everything arrived and was collected as planned. Communication was fabulous, i had no doubts this equipment would not meet my clients needs.
Great service.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional

We needed a commode to be delivered to a hotel in north Wales. It was delivered and collected on time. The process from start to finish was very professional and I would recommend them. We are going to use them again in June when we return to the hotel. Thank you from Mr and Mrs Mitchell

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Super easy and quick contact via…

Super easy and quick contact via whatsapp. I got a last minute change of plans and needed to extend the rental all went really smoothly. They were always happy to help.

23 February 2026
Unprompted review
Mobility Equipment Hire Direct logo

Reply from Mobility Equipment Hire Direct

Thank you so much for your 5-star review! ⭐

We really appreciate you taking the time to leave feedback

Rated 5 out of 5 stars

Very reliable service and value for money.

Arranged for a rollator to be delivered to my apartment in Los Gigantes, Tenerife. Everything went smoothly. Delivery was exactly as arranged and collection at the end of our holiday was also very straightforward. Good communication with the company. Good value for money.
Planning to book another later this year.

6 January 2026
Unprompted review
Mobility Equipment Hire Direct logo

Reply from Mobility Equipment Hire Direct

Hi Angela,

Thank you so much for your lovely review.

We’re delighted to hear that your rollator delivery to Los Gigantes went smoothly and that both delivery and collection were exactly as arranged. Clear communication and reliability are extremely important to us, so it’s great to know that reflected in your experience.

We really appreciate you choosing us for your holiday mobility needs, and we look forward to helping you again later this year.

Kind regards,
Michael

Rated 5 out of 5 stars

Great service.

Efficient, reliable service.

30 December 2025
Unprompted review
Mobility Equipment Hire Direct logo

Reply from Mobility Equipment Hire Direct

Many thanks for your review - Appreciated

Rated 5 out of 5 stars

Excellent service in Malaga.

I ordered a scooter for my mother. The type of scooter you can place in the trunk of a car. My experience was wonderful. The person that brought the scooter was very welcoming and helpful. He showed me how to break down the scooter and how to put it back together. He was very accommodating when it came to pick up time as well.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Ordered a portable hoist for use in Illinois USA in sept for delivery in November at £152 ,5 days before travel we were informed that it had gone up by £80 so I cancelled order and ordered one myself directly with hire company cost me £155.this is the second time I have used this company.the first time our fight was cancelled due to covid offered a indefinite credit note so waited till we could travel to be told it was out of date .

3 November 2025
Unprompted review

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