I did not receive the goods I ordered despite making several email attempts to request updates on delivery. MKtextile say that the order was delivered...but it is clearly still showing on the order... See more
Company replied
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I am still waiting to receive my item so I cannot review it. I received one email yesterday stating the item was due to be delivered yesterday followed immediately by an email stating I would receive... See more
Company replied
The sheets are so soft and comfortable but one of the pillowcases has ripped down the seam already, I've only had it for a week or so. EDIT: MK offered me money back, I said no and just asked for a... See more
Company replied
Good quality and fast delivery. The only thing I would say is if MK are sending your order in multiple deliveries then let the customer know that way I'm not wasting my time calling as I think there's... See more
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Company details
Written by the company
We understand the importance of a restful night's sleep, and we believe that premium quality bedding is the first step to achieve this. Available in varying thread counts, we offer a stunning selection of luxury sheets, mattress protectors, duvet covers, and pillow covers — all of which are crafted from superior cotton blends that are sumptuously soft on the skin and are incredibly lightweight and breathable. While our priorities focus on improving sleep quality, our designers are also dedicated to providing a range of timeless designs that blend with both traditional and contemporary interiors. Bold prints, elegant patterns, or plain and minimalist — whatever your preference, we have something to suit your bedroom decor. Our high-quality bedding collection is designed not just for comfort but also to enhance the aesthetic appeal of your sleeping space. Whether you're looking for eco-friendly bedding, hypoallergenic sheets, or simply the best bedding to help you sleep better, our products are tailored to meet your needs. Experience the perfect blend of luxury and comfort with our bedding that promises a better night's sleep. Discover the ultimate in bedroom luxury with our exclusive bedding selection. From silky-smooth sheets to breathable duvet covers, each product is thoughtfully designed to provide the ultimate sleep experience. Upgrade your sleep with our top-rated bedding and wake up feeling refreshed every morning.
Contact info
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- admin@mkhometextile.co.uk
- mkhometextile.co.uk
2.7
Poor
215 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchase of fitted sheets
Bought some fitted sheets and I am highly delighted with the quality. Quick delivery and a very fair price. I will be purchasing again soon.
30 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Duvet set
Easy website,quick to order and delivery.Excellent quality.Highly recommended.
27 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Lovely sheets
Lovely sheets. They fit my very deep mattress very well. Most others I can’t even get over the corners
26 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Great service
20 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Reply from MK Home Textile
Valued Customer,
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We’re normally known for our exceptional quality, and we regret that we missed the mark. Because of privacy regulations, we can't discuss any specifics about your comment here.
However, we are committed to providing you high quality care, and we took your feedback very seriously. We would like to discuss your experience in detail. Please contact us at help@mkhometextile.co.uk. We will be pleased to discuss additional details to resolve the matter with you.
Kind Regards.
Good quality product
The product is in good quality. I will be back for more another's products. Very quick delivery. Highly recommended.
4 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
The sheets are so soft and comfortable
The sheets are so soft and comfortable but one of the pillowcases has ripped down the seam already, I've only had it for a week or so.
EDIT: MK offered me money back, I said no and just asked for a new pillow case. The next day in the post I received a brand new full set! Can't beat their customer service 🙂 absolutely brilliant.
1 November 2021
Reply from MK Home Textile
Valued Customer,
Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Therefore, thanks for your kind words, and we look forward to seeing you again.
Kind Regards,
Reply from MK Home Textile
Valued Customer,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Therefore, thanks for your kind words and we look forward to seeing you again.
Reply from MK Home Textile
Valued Customer,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Kind Regards,
not good pruduct i got was not good…
not good pruduct i got was not good dose not work i paid wast of money
25 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. We’re normally known for our exceptional quality, and we regret that we missed the mark. Because of privacy regulations, we can't discuss any specifics about your comment here.
However, we are committed to providing you high quality care, and we took your feedback very seriously. We would like to discuss your experience in detail. Please contact us at help@mkhometextile.co.uk. We will be pleased to discuss additional details to resolve the matter with you.
Kind Regards.
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Lovely set, rapid delivery & very reasonable
Ordered a bed set, it arrived very quickly & was exactly as it looked online.
It's for a Christmas present and so I haven't taken it out but the material looks lovely & crisp.
Very reasonable price too
18 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Good quality
Good quality. Very quick delivery. Just need to give more information on time and date goods arrive
15 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback and giving a suggestion. It really means to us. We will definitely work on that. Also we try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
I am still waiting to receive my item…
I am still waiting to receive my item so I cannot review it. I received one email yesterday stating the item was due to be delivered yesterday followed immediately by an email stating I would receive an email today about delivery. I am waiting.Hermes finally delivered my item 2 days late, poor service.
13 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for making an effort to leave a review. We really appreciate this. Do not worry, we are here to assist you. Firstly, we are extremely sorry for this inconvenience. Your complaint has been forwarded to the relevant department, they will definitely get back to you via mail. If you still have any query please feel free to contact us at help@mkhometextile.co.uk. We will be pleased to assist you further.
Take care & stay safe :)
Great price, service and products
Both orders I've had from MK home textile have arrived promptly and are of good quality. Great online prices. Can't fault them.
10 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
I have already sent you an email…
I have already sent you an email reporting about my order. so far I have not received any information or indication that they have received it. I received an indication that my order has been delivered and I have not received any orders.
10 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for making an effort to leave a review. We really appreciate this. Do not worry, we are here to assist you. Firstly, we are extremely sorry for this inconvenience. We have contacted the courier service they informed that the item is on its way to you. Your complaint has been forwarded to the relevant team. They will get back to you via mail. If you still have any query please do not hesitate to contact us at help@mkhometextile.co.uk. Rest assured, your money is safe handed. We will be pleased to investigate and resolve this matter for you.
Kind Regards,
Brilliant quality bedding and fast…
Brilliant quality bedding and fast delivery, reasonably priced, have placed another order since.
10 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Please keep visiting our store in future for further good experience.
Kind Regards
Quick delivery, quality good value products
Quick delivery. Really low prices for quality, Egyptian cotton bedding. Only dissapoinment was that matching throw cushions were sold out but that's life I suppose,!
7 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for your good feedback. It really means to us. We try to make our customer’s shopping experience easy and enjoyable as we hold our store to a very good standard. Also apologies for the inconvenience. Your complaint has been forwarded to the stock management team. They will definitely look into this. Please keep visiting our store in future for further good experience.
Kind Regards
I ordered these valance sheets with pin…
I ordered these valance sheets with pin tuck decoration looked fine in the photos, but in fact when i put it on the bed ,it just looked like it had just come out of the washing machine. I have tied steaming it and pressing it ,and it is no better,..so would really like to return them.
Best regards..Mrs Margaret Collinge.
6 October 2021
Reply from MK Home Textile
Valued Customer,
Thank you for making an effort to leave a review. We really appreciate this. Do not worry, we are here to assist you. Firstly, we are extremely sorry for this inconvenience. Actually, we tried to find your mail regarding the return request but we are unable to do so. Rest assured, your money is safe handed. Also your complaint has been forwarded to the relevant team. They will get back to you via mail. If you still have any query please do not hesitate to contact us returns@mkhometextile.co.uk. So, we can resolve the matter for you as soon as possible.
Take care & stay safe :)
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