Tiny-Marie was clear, patient, helpful, and kind. She anticipated my questions, addressed every concern and question, and guided me through the process calmly and competently, giving me all the time... See more
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Once got appointment(one cancelled) every thing went smoothly from notifying the time to my home visit.amy was very polite and pute at ease.great advice and couldn't do enough for me.she also range l... See more
Excellent company very professional even the app is very simple to use where I highly recommend delivery of my prescription exactly on time correspondence messaging emails. The nurse was really real... See more
Being explained things very easily and thoroughly.Being able to ask questions when ever I felt the need to, and understanding everything i was told and never feeling there was any rush. I felt very co... See more
Company details
About HealthNet
Written by the company
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4.8
Excellent
28K reviews
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It was delivered on the right day just…
It was delivered on the right day just a wee bit later into the afternoon. I didn't get a delivery time the day before my due date
18 September 2026
A much better & efficient experience…
A much better & efficient experience this time round a very a much more positive experience.a big improvement
16 September 2026
This service is impossible to reach by phone
This service is impossible to reach by phone. They used to be very good, but not anymore.
They also do not respond to emails,
A pity, because it has a good medical product
21 September 2026
Great delivery service
Great delivery service, always available when I have needed to call them. reminders when my medications are arriving and when they need to be administered.
21 September 2026
Everything was great
Everything was great, but you sent it to wrong address, but the driver was nice and came to the right address
18 September 2026
Delivery
Lovely cheerful driver.
A nice touch is not having any logos on the van, not everybody wants their neighbours to know that medication is being delivered.
18 September 2026
Healthnet delivers my immunity epi pens…
Healthnet delivers my immunity epi pens & sharpie bins . They let me know when they have my prescription & give me a choice of when it can be delivered & also collect the used epi pens in the sharpie box . So far great service .
2 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Over an hour late I don’t have all will…
Over an hour late I don’t have all will address next
18 September 2026
Reply from HealthNet
Hi,
Thank you for your feedback.
We are very sorry for the late delivery and try to avoid this wherever possible. We appreciate your patience and apologise for any impact this had on your day.
Kind Regards,
The HealthNet Team
My experience with HealthNet
The person at the ordering department was very helpful and efficient.
And the order arrived within the times quoted and was very pleasant and helpful.
19 September 2026
Flawless Service.
The system always works well, usually able to get deliver date & time to suite my needs. Plenty of communication with regards to the delivery, & it turns up when it's supposed to.
17 September 2026
All good after a little nudge
For some reason I had to prompt them to arrange my delivery this time, most unusual not sure if it was a little glitch, hence the 4 stars, however they quickly get it sorted. Easy to speak to, always deliver between the alloted times and the delivery drivers are always pleasant.
19 September 2026
Spot on time
17 September 2026
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