I have owned a Mitox 5250LRK PRO hedge trimmer for the last three years and it is a superb piece of kir. It starts easily and every time without difficulty, runs evenly and ploughs through the hawthor... See more
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Delivered on time, though unfortunately without the chain in the packaging, but two provided by return of post when Mitox contacted. Only used the chainsaw lopper so far to attack a long length of... See more
I bought this direct and delivery was very expeditious even during Covid. My first experience with other than light domestic electric tools. First impression of construction - not adequate if you want... See more
Company replied
Just bought a second hand Mitox 268LRH. Very low use, belonged to a retired guy who just used it on his own hedge. It ran nicely but died after about 20 minutes and wouldn't restart. Good spark... See more
Company details
Information provided by various external sources
Mitox was introduced into the UK in 2005 and has since become one of the fastest growing garden machinery brands, earning popularity with homeowners, landowners and professionals who recognise the outstanding quality and value for money that Mitox products deliver. All Mitox products benefit from the latest technology in their design and manufacture, providing excellent ergonomics, outstanding performance, and efficiency. Engineered for durability, all Mitox products feature comprehensive homeowner warranties as standard
Contact info
Wincanton Business Park, BA9 9RS, Wincanton
- 01963 828055
- info@mitox.co.uk
- mitox.co.uk
Hasn’t replied to negative reviews
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Easy web site to use
Easy web site to use, ordered late Sunday night arrived tues afternoon , cant beat that for service , well packaged and would recommend to others .
Thank you !

Reply from Mitox
A great transaction.
The whole transaction was easy, quick and painless, I bought online - the site was easy to navigate, intuitive, full of information and had a huge selection to choose from, after making an informed decision, the checkout procedure was quick and easy, then I received a confirmation email and it was done.
Waiting for delivery was the hardest part but once it arrived it was well packed and complete which is exactly how I expected it to be.
Overall very satisfied indeed.

Reply from Mitox
Chris Fenton star man
great service , delivery and ordering system very good

Reply from Mitox
Great product and perfect for the half…
Great product and perfect for the half yearly hedge prune !

Reply from Mitox
Right stuff & free fast delivery
Right stuff & free fast delivery! thanks

Reply from Mitox
Mitox service
I ordered my extended hedge cutter about 12 midday and there it was delivered next day before the afternoon was over. Excellent service. This is my first Mitox bought new, I have got a brushcutter/strimmer which was secondhand and it was that machine that gave me confidence to get one new.

Reply from Mitox
A piece broke on my multi-tool hedge…
A piece broke on my multi-tool hedge trimmer, but it was replaced incredibly quickly, arriving the day after I sent all the details requested, with no quibbles. Great service and really reassuring that the warranty was honoured without any stress.

Reply from Mitox
Great Product
B3C really does work!! Revived a dead chainsaw like magic. Will use it in all my petrol machinery from now on.

Reply from Mitox

Reply from Mitox
Mitox 28LH Hedgetrimmer
Mitox 28LH Hedgetrimmer
I purchased this machine 2 years ago for my Garden Maintenance business so I thought it might be useful to write a review.
Assembly was straightforward using the excellent Operators manual. The engine started without a problem so long as you follow the starting instructions especially the cold engine operation.
I love the cutting head angle adjustment which is one handed unlike other machines I have previously owned.
One niggle is the on/off rocker switch which is too close to the throttle lever meaning I quite often accidently turn the machine off. This is very frustrating especially if I am on the step ladder. A slide on/off switch would solve this problem.
Overall the machine has been a pleasure to use over the 2 years and I have had no problem in recommending the product.

Reply from Mitox
Super website and rapid delivery
Good service
Good service, very small problem sorted quick and easy. Highly recommended

Reply from Mitox
Delivery was prompt and efficient
Delivery was prompt and efficient. Haven’t yet used the new strummer, but it was to replace another smaller model of the same make and we were happy with that.

Reply from Mitox
I've been reading the reviews out of…
I've been reading the reviews out of interest. many show a persistent issue with engines dying and refusing to rev. I will say that this is unlikely to be a problem with the machine, but due to modern fuel and occurs with all makes of machines. It is essential to use fuel stabilisers to avoid this. I add I am a machinery dealer, but I have had a 331SSMT multi tool for 7 years myself which has proved an excellent machine. Yes I look after it, but its also done some heavy work more than it is really designed for with no problems.

Reply from Mitox
Excellent piece of kit
Excellent piece of kit. It replaces my trusty Zomax which gave up after 12 years but is no longer sold. The Mitox is even better made, started first time and looks as though it will keep me going for at least another 12 years

Reply from Mitox
Easy to order online and fantastically…
Easy to order online and fantastically speedy delivery. (Faster than a very large online marketplace!)
Bought a mitox 281 mt from a local…
Bought a mitox 281 mt from a local dealer and after a few uses it would run for 20 minutes then die. I took it back to the local dealer as it was still under warranty several times but they couldn’t solve the problem, they said they couldn’t find an issue with it, they even said they changed the carburettor (which I very much doubt) and still the same issue. I now have to adjust the air screw regularly through use to keep it going which is difficult do with the harness attached as you need to locate the mixture screw by touch while trying to balance the machine, the dealer even gave me the tool to do it! Although this fault has been present since new I doubt mitox will do anything as it’s now out of warranty.
Service good
28MT Multitool Highly Unreliable
I have had a 28MT multitool select for about 5 years - here is my experience:
1. the impeller rods linking the engine to the work head are prone to uncoupling (and the internal rubber sleeves become loose) making swapping over the tool heads very difficult - this first happened during my second week of ownership - Mitox support told me to make a 40 mile round trip to an authorised repair shop for a repair or to try to fix it myself (and invalidate the warranty!)
2. The pull cord mechanism inside the engine broke - another trip to the authorised repair shop - fixed under the 2 year warranty.
3. The hedge cutter gear closure fell apart while I was using it - then the gears in the cutter started to jam and eventually bent and self-destructed (you can see an example of this on youtube) - I asked Mitox support for replacement parts but they said I had to buy an new cutter (these aren't cheap - £129) - the new cutter impeller spline didn't fit the old model - I had to cannibalise the old broken head to fix this.
4. The fuel pipes and tank gasket have been replaced perhaps four times (this is actually not so unusual for petrol tools - they are regular service items).
5. Many of the hex nuts on the unit have fallen off and had to be replaced
6. the chain saw pruner has proved to be excellent - keep the chain sharp and it will go though branches like butter.
All in all, it has spent about as much time on my workbench as it has in use. The engine seems robust but the rest of the tool suffers from poor design and construction.
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