Mister Vape Reviews 

981
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, including vape kits and nicotine bases, noting their effectiveness and excellent taste. Many reviewers highlight the exceptionally fast delivery, with orders often arriving quicker than expected and well-packaged. The service is consistently described as outstanding, with people appreciating the helpfulness and efficiency in processing orders and providing updates. However, some customers experienced significant issues with their orders, including missing items, receiving incorrect products, or prolonged delays in delivery. A few other people also felt that customer service was unresponsive to their concerns about unfulfilled orders or requests for refunds. Additionally, some reviewers expressed dissatisfaction with Evri as the delivery carrier, citing lost parcels and slow service in their area.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing items as high-quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super quick delivery and... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ease of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exemplary and high-quality nature... See more

Service

Customers consistently note positive experiences with service, often describing it as great, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased 500mg of 72mg nicotine - price was excellent approx third of what I been paying for 10ml shots of 18mg in past. Made first batch using 5ml per 100ml bottle to give approx 3mg strength (RY4... See more

Rated 5 out of 5 stars

Quick delivery and well packaged. Super high quality product, very good service overall. Arrived within 48 hours, much quicker then i had expected it to arrive. Came in very discreet packaging... See more

Rated 5 out of 5 stars

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... See more

Rated 5 out of 5 stars

My very first order with mistervape. Received within 24 hours of being dispatched. My order was delivered by evri on a next day service. I purchased the vaporesso matrix kit which was a new re... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Battery Wholesaler
  4. Tobacco Exporter
  5. Tobacco Shop
  6. Vaporizer Store

Written by the company

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

981 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(981)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made my order on the 8th of february

I made my order on the 8th of february. My order was delivered within 3 working days. Arrived well packaged and in a very well packed box.

I ordered 5 eliquids and they arrived intact and taste fantastic. These were vampire vapes brand and i have bought before from mister vape, but these flavours are fantastic.

Very good service overall.

8 February 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

Thank you for my delivery

Thank you for my delivery, received in great condition. Fast delivery, good products, sweet tasting liquids.

Good prices and good support

8 February 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

My order was a breeze

My order was a breeze. Delivered very promptly. Super quick delivery times. Much faster then advertised on the website.

The quality of products is great, i like that they reuse old boxes from other companies to stop waste usage.

would happily reorder again from here.

10 February 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, super high quality products. Really happy with my order. The nicotine is very good high quality.

9 February 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

Super quick postage

Super quick postage, good products. website is very easy to find stuff.

8 February 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

great service from mister vape

great service from mister vape. I have been buying for over 2 years now. Always prompt on delivery, they will always sort any issues out, they are always busy, i've personally met them in the shop. Really good people!

8 February 2025
Mister Vape logo

Reply from Mister Vape

We're absolutely thrilled to hear about your positive experience with Mister Vape! Thank you so much for your continued support over the past two years. We really appreciate you taking the time to leave such a fantastic review. It means a lot to us that you value our prompt delivery and our efforts to resolve any issues. We strive to provide excellent service and it's wonderful to know we're meeting your expectations. We're also glad you've had a chance to meet the team in person! We look forward to continuing to serve you in the future.

Best regards,
The Mister Vape Team

Rated 5 out of 5 stars

First time ordering

First time ordering, went through like a breeze, super easy to go through everything. Age verification, didn't even know it was there. Great looking website.

7 February 2025
Mister Vape logo

Reply from Mister Vape



Thanks so much for your fantastic first impression of Mister Vape! We're delighted to hear that your ordering experience was so smooth and easy. We've put a lot of effort into making our website user-friendly, so it's great to know that it's paying off. We're also glad the age verification process was seamless for you. We appreciate your feedback and look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Not my first time ordering from mister…

Not my first time ordering from mister vape. Probably about my 5th time, i've always bought my 72mg nicotine from here. Really good delivery and packaged very well. will be back to purchase some more.

7 February 2025
Mister Vape logo

Reply from Mister Vape



Thanks for your continued loyalty to Mister Vape! We're really pleased to hear you've had consistently positive experiences with our delivery and packaging, especially with your 72mg nicotine purchases. We appreciate you taking the time to leave a review and we look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Super quick delivery within 48 hours

Super quick delivery within 48 hours. Super happy with my order. First time ordering and was good.

31 January 2025
Mister Vape logo

Reply from Mister Vape



Thanks for the great review! We're thrilled to hear you were so happy with our super quick delivery and your first order experience with Mister Vape. We aim to please, and we're delighted we hit the mark. We look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

>>>TOP SERVICE

>>>TOP SERVICE, REAL PLEASURE TO BUY>>>> WILL BUY AGAIN

19 December 2024
Mister Vape logo

Reply from Mister Vape



Thank you for the fantastic review! We're so glad you had a great experience and that it was a pleasure to serve you. We really appreciate your feedback and look forward to your next purchase!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery, much quicker then i had expected. Next day delivery was provided without me choosing that.

The nicotine is excellent, packaged really well and in a handmade box, super good.

29 January 2025
Mister Vape logo

Reply from Mister Vape



Wow, thanks for the amazing review! We're delighted you were so impressed with our superfast delivery – it's great to hear we pleasantly surprised you with the next-day service. We're also thrilled you're happy with the quality of the nicotine and the special packaging. We put a lot of care into that, so it's wonderful to know it's appreciated. We look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Delivery was slow just before xmas

Delivery was slow just before xmas, but won't stop me ordering again. the order was sent perfectly apart from a cleareance item that was missing, i was quickly refunded.

Some great deals on at 99p at the moment, just spent £17 on some really pricey items. happy with the service and will be back again.

18 December 2024
Mister Vape logo

Reply from Mister Vape



Thanks for your honest review. We appreciate your understanding regarding the slightly slower delivery just before Christmas – it's definitely a busy time for everyone! We're glad to hear that overall the order was perfect and that the refund for the missing clearance item was handled quickly and efficiently.

We're also thrilled you were able to take advantage of our great deals, especially the 99p offers! We're always trying to provide value, and it's fantastic to know you were happy with your purchases. We appreciate your continued support and look forward to serving you again soon.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, super high quality products. New eleaf kit works wonders. Such powerful kit, just ordered a new pod and salts.

16 December 2024
Mister Vape logo

Reply from Mister Vape



That's fantastic to hear! Thanks for the glowing review. We're delighted you're so happy with the quick delivery and the high quality of our products, especially your new Eleaf kit. It's great to know it's working wonders for you! We appreciate your continued business and hope you enjoy your new pod and salts.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Excellent service as per usual

Excellent service as per usual, Fast delivery, Well packaged. See you again soon !

30 January 2025
Unprompted review
Mister Vape logo

Reply from Mister Vape


Thanks for the fantastic review! We're so glad to hear you're consistently happy with our excellent service, fast delivery, and well-packaged items. We appreciate your continued support and look forward to seeing you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

I've now had my vape kit just over a…

I've now had my vape kit just over a month and it's going strong. Lovely little peice of kit, the flavour is very good and i've only had to change the coil once in 1 month, so the coils are lasting very long.

Great product, great website, unbeatable prices!

16 December 2024
Mister Vape logo

Reply from Mister Vape



That's fantastic to hear! We're delighted your vape kit is still going strong after a month. It's great that you're enjoying the flavour and that the coil is lasting so well – that's always a bonus! Thanks for sharing your experience, and we hope it continues to serve you well.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Order was delivered before xmas

Order was delivered before xmas, it was a xmas present for my brother. He loves it and still vaping on the kit as we speak.

He was spending £100's on disposables, but now he's on the same kit as me, and he loves it.

Happy with the complete service that i was given, i've purchased a few times since then and never had any isssues with mister vape.

Would gladly keep coming back, they have some cracking deals on at 99p at the moment.

16 December 2024
Mister Vape logo

Reply from Mister Vape



That's wonderful to hear! We're so glad your brother is enjoying his Christmas present and that he's made the switch from disposables. It's fantastic that he's found a kit he loves and that it's saving him money too. We really appreciate your continued support and positive feedback. We're happy you've had consistently good experiences with Mister Vape and that you're taking advantage of our cracking deals, especially the 99p offers! We look forward to serving you both again soon.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Very good service

Very good service. Quickly received a tracking number, my order was delivered within 48 hours. Great delivery service provided and really happy with my vape kit.

I've just made a new second order today.

18 December 2024
Mister Vape logo

Reply from Mister Vape



Thank you for the excellent review! We're delighted you were happy with our quick service, the tracking information, and the 48-hour delivery. It's great to hear you're pleased with your vape kit too. We appreciate your feedback and look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

I have now ordered around 15 times from…

I have now ordered around 15 times from mister vape and have never had an issue. They have always been brilliant with my orders.

I have just recently spent over £100 on there cleareance section and received nearly £500+s worth of vape gear.

I only used to purchase nicotine from mister vape, but have now started to order everything here, they are excellent and go out of there way for you.

Very happy with my orders and will keep coming back to them time and time again.

19 December 2024
Mister Vape logo

Reply from Mister Vape


Wow, thank you so much for your incredible loyalty and fantastic review! 15 orders and no issues – that's music to our ears! We're thrilled you've had such consistently positive experiences with Mister Vape.

We're especially delighted you were able to snag such an amazing deal in our clearance section – turning £100 into £500+ worth of vape gear is fantastic! We love hearing about customers taking advantage of those offers.

It's also great to know you've expanded your purchases with us beyond nicotine. We appreciate you trusting us for all your vaping needs. We truly value your continued support and look forward to serving you time and time again.

Best regards,

The Mister Vape Team

Rated 1 out of 5 stars

SCAM

SCAM - check out their Google reviews, you'll see countless people reporting they didn't get their order and didn't get a refund and were then just blanked. Same deal I got. This is a verifiable SCAM , add your experiences to Tru*st Pi*olet, they'll have to pay to get them removed, so let's make their payments bigger than their scam wins.

25 January 2025
Unprompted review
Rated 2 out of 5 stars

#ORDERMV24701

#ORDERMV24701

Ordered on the 8th - paid for royal mail tracking (3-5 business days)

Royal mail tracking shows they have not recieved the item yet - 22/01/2025

Had 2 emails from support saying a replacement would be sent, and apologising for the delay. But now after waiting another week, and despite multiple attempts have been unable to contact the owner Terry.

update: Has now arrived. 23/01/2025

22 January 2025
Unprompted review

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