I was highly disappointed that I was not informed about delivery fee. When I was ordering Delivery was 0.00 After it’s arrived I should pay additional fees that wasn’t in the order You should inform... See more
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Ordered item on 18th of April.Still haven't received order and haven't even received word of it's been dispatched yet. Shop only emailed back last week after multiple emails for information. Apparent... See more
fits mostly true to size, just a little baggy on me. back inside tag “m” and “s” fell off after a couple wears which sucks but at least only i’m gonna notice. shipping was super quick duties were high... See more
I really enjoy shopping at this store and overall I’m very satisfied with my experience. The products are great quality and I always find something I like. It’s one of my favorite places to shop.... See more
Company details
- Fashion Designer
- also in
- Activewear Store
- Clothing Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
Written by the company
MISBHV - Club Wear Solutions
Contact info
Krakow, 30-719, Krakow, Poland
- piotr.pisarz@misbhv.com
- misbhv.com
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Top quality, so, so service...
I ordered items of the same shirt in different sizes, i eturned one of them. I had to pay for the return and its taking too long to be refunded, they even put a very short time limit to.make the return, even when the return address is in another country. Quality of the products and looks are good but service has room for improvement.
I still haven’t received my order after 3 weeks
I still haven’t received my order after three weeks. Have been emailing several times with no response. The orders where supposed to be sent with DHL which is not true since the tracking number isn’t working.
I am unable to rate this order properly because I never received it…
I am unable to rate this order properly because I never received it. The shipment was returned during transit, and despite sending three emails to customer support, I have received no response. I do not want a refund - I want the item to be resent or a clear update on my order. Please contact me as soon as possible.
Size is like S not XS
Size is like S not XS - both clothes are too big for me . I wear four times long-sleeve and the mesh started to fray in many places under the armpits and on the arms.
Delivery that takes ages
I like the designs and all, but shipment takes ages it’s like they are sending stuff via pigeon post. Honestly for the prices and paid shipping they could’ve at least sent orders with better shipment company
Customer service is not helpful a bit, should be replaced by AI, wont make big difference
Really nothing to complain about
High quality clothes and accessories, unique and timeless design. I've never had a bad experience with MISBHV,
Costumer service -100
I ordered an item, which was canceled by the shop, without explanation, i ordered the same item again, and it was not sent. I contacted costumer services 3 times and no reply came. I payed via invoice which means no item, no payment. But there is 0 comunication from a shop i looked up to and own several items, its really disappointing.
Amazing
Fast and absolutely amazing product! Love everything about it!
Materials on the website VS the label on the item
I really like this brand, especially hoodies. This time I decided to order a hat as well, the cat ears beanie one, major disappointment in terms of material/composition listed on the website vs the one on the label. On the website is states that majority of the material is wool/ baby alpaca, however in reality on the hat itself it stated mostly synthetic. Unfortunately I noticed it after cutting of the label, hence was not possible to return.
I wish the website transparently stated correct materials.
As it should be
Fast delivery, good black friday deal, great belt's quality.
love the item
love the item, fast delivery too and lots of payment methods
wrong order and jerk behavior
Title: Wrong item delivered, poor communication, and no apology
Review:
I placed two separate orders with MISBHV and received the wrong item. I ordered the Logo Bikini Bra (the top part of the swimsuit), but instead I was sent the bikini bottoms from the same set. This issue completely ruined my plans, as the items were meant to be a birthday gift for an event happening this weekend.
What made the situation even worse is that customer service did not even apologize for the mistake. Despite explaining everything clearly, providing both order numbers, and showing that the error was on their side, the communication felt careless and unprofessional.
For a brand in this price range, I expected accuracy, responsibility, and at least a simple apology. I truly hope MISBHV improves their quality control and customer service, because this kind of experience is unacceptable
Very poor quality
Very poor quality. The leather pants are literally coming apart at the seams, and the pockets are falling off. This was the last time I ordered from here.
I didn’t receive my order because the…
I didn’t receive my order because the delivery time information was incorrect. It was supposed to arrive in 3–4 days, but it took over a week. I had ordered it to another country where I’m not a resident, and I had to leave before the package arrived. It’s been more month since the purchase, and I still haven’t received either my order or a refund. Very disappointed with the service.
Very good after-sales customer service
They responded very quickly to my email complaint about the product. The problem was immediately resolved to my benefit. I am very positively shocked about how good customer service MISBHV has.
Horrible experience
Horrible experience, arrived not as expected in cheap plastic packaging and you have to organise and pay for the return yourself. Will never buy there again
Im still waiting my order
Im still waiting my order, have a month Its still ready to send
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