Great experience from ordering to delivery. Chris was our delivery guy, very friendly and super helpful. Received a messsge to say what time he would arrive. He unpacked the mirror to ensure there w... See more
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Review summary
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The mirror is a full length with an ornate golden frame and is perfect in my small cottage, brining light to a kitchen corner. The service from the team was always polite and helpful, especially keep... See more
Company replied
I ordered two mirrors from this company and although there was a delay with stock arriving, Max kept in communication and resolved the situation in a fair and considerate way. The mirrors have now a... See more
Company replied
Ordered the Greenwich Mirror on a standard delivery which was up to 16 days. Was informed by the company on each step where my order was in the process. Chris our delivery driver made contact the day... See more
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Company details
Written by the company
Born in the heart of London, we pride ourselves on creating the upcoming, unique and luxury mirrors that are adaptable to every home. Our bespoke designs have taken inspiration from all over the world with inspiration varying from antique French mirrors to modern Scandinavian mirrors with name inspiration coming from North, South, East and West London. In the high end market, quality is crucial and no corners are cut when creating the final product for you. Our custom mirrors are hand crafted, with care taken to give each and every mirror the finest finish, only achievable due to our crafters keen attention to detail. We hope that our passion for mirrors is reflected in how the product perfectly completes your home decor.
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4.8
Excellent
336 reviews
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Replied to 100% of negative reviews
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Large arched mirror is top quality and…
Large arched mirror is top quality and the deliver guy carried it up 2 flights of stairs and took all the packaging away. Top service 😊
5 September 2025
Unprompted review
Reply from Mirrors of London
Hello Sue,
Thank you so much for your lovely feedback!
We’re delighted to hear you’re happy with the quality of your mirror and the service from our delivery team. We’ll be sure to pass on your kind words to them — they’ll be so pleased! Enjoy your beautiful new mirror
Thanks,
MOL Team
Excellent service and delivery thank…
Excellent service and delivery thank you the mirror is stunning
23 August 2025
Reply from Mirrors of London
Hi Katie,
Thank you so much for your kind words!
We’re delighted to hear that you’re happy with your mirror and the service you received. We hope you enjoy your stunning new mirror for many years to come.
Thanks,
MOL Team
Reply from Mirrors of London
Hi Ben,
Thank you so much for your kind review! We’re delighted to hear you’re happy with your mirror and that it looks amazing in your space.
We really appreciate your support and hope to help you again in the future.
Thanks,
MOL Team
Reflective review
Can't give any other rating than 5X. The mirror 180cm×80cm ordered at a great price. Standard delivery up to 15 days, so I patiently waited. The mirror was securely delivered on a Sunday. Driver Chris courteous & professional. Mirror is secured via a metal backing & countersunk frame. This is perfect for my intended use in my home gym. The mirror can be easily moved across rubber flooring without touching the tempered glass. Then can be propped up against a wall etc. Well packed & very happy. For whatever reason delivery can take a couple of weeks (maybe to get enough orders to make delivery runs cost effective) either way super quality so fully recommended all round.
24 August 2025
Unprompted review
Reply from Mirrors of London
Hi Darren,
Thank you so much for the fantastic 5 start review! We’re thrilled to hear your mirror arrived safely on Sunday and that Chris took good care of the delivery—we’ll be sure to pass on your kind words.
Great to know the mirror is perfect for your home gym setup. We put a lot into the packaging, so we’re delighted it reached you in perfect condition.
On delivery timing: you’re right that standard delivery can take up to 15 working days. We plan routes to group deliveries efficiently and safely whilst trying to reduce our carbon footprint.
Thanks again for choosing Mirrors of London—and enjoy the new gym setup!
Thanks,
MOL Team
Amazing company
Amazing company! Fab communication and delivery. Mirror is stunning!
24 August 2025
Unprompted review
Reply from Mirrors of London
Hello Debbie,
Thank you so much for your kind words! We’re delighted to hear you love your mirror and that you were happy with our communication and delivery.
We really appreciate your support and hope to help you again in the future!
Thanks,
MOL Team
Fantastic product and service.
Fantastic product and service.
Highly recommend! 😊
19 August 2025
Unprompted review
Reply from Mirrors of London
Hi Sarah,
Thank you so much for your wonderful review!
We’re thrilled to hear you’re happy with both the mirror and the service. Your recommendation means a lot to us.
Thanks,
MOL Team
There was a slight in delay in me…
There was a slight in delay in me receiving my mirror, however, everything was done to get this out to me asap due to it being a gift for my daughter 👧🏼. As a gesture a box of chocolates was sent as an apology.. Excellent communication kept me informed and updated and the mirror looks amazing thank you ☺️
18 August 2025
Reply from Mirrors of London
Hi Deb,
Thank you so much for your lovely review. We’re delighted to hear the mirror arrived safely and that your daughter is happy with her gift. We’re also glad the chocolates brought a smile — it’s the least we could do after the delay.
We truly appreciate your kind words about our communication and service, and we’re so pleased you’re happy with your mirror.
Thanks,
MOL Team
Absolutely worth the wait !!
Absolutely worth the wait !!! My mirror is perfect even got a box of chocolates as my delivery date changed much appreciated many thanks x
18 August 2025
Reply from Mirrors of London
Hello Kelly,
Thank you so much for your lovely review! We’re delighted to hear that your mirror was worth the wait and that you’re so happy with it.
Your patience and understanding meant a lot to us, and we truly appreciate your support.
Enjoy your new mirror, and we hope to see you again soon!
Thanks,
MOL Team
Very happy with the whole experience…
Very happy with the whole experience from buying to delivery.
There was a delay in delivery but I was kept informed and offered the option of cancelling the order, I’m very glad I didn’t.
Very happy with the mirror, great quality, well packaged and the delivery chap was really helpful and nice despite his very long day.
Will definitely be purchasing from this company again.
20 August 2025
Unprompted review
Reply from Mirrors of London
Hello,
Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your mirror and with the service you received, even with the slight delivery delay. We always want to keep our customers informed, so it’s wonderful to know that made a difference and that you’re glad you went ahead with your order.
It’s also great to hear our Delivery Team made a positive impression — we’ll be sure to pass along your kind words.
We really appreciate your support and look forward to helping you again when you’re ready for your next mirror!
Thanks,
MOL Team
Great mirror and great delivery.
Great mirror and great delivery.
I'm very happy with the mirror I received (A Harrow).
I was concerned it might have been a bit flimsy but it's very sturdy and high quality.
Delivery showed up as scheduled and carried it into the house.
Great overall service, and I have already recommended them to my brother as he's moving house.
4 August 2025
Reply from Mirrors of London
Hi,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your Harrow mirror and that it exceeded your expectations in both quality and sturdiness. It’s also great to know our Delivery Team made the process smooth for you.
We really appreciate your recommendation to your brother — that means a lot to us. Wishing you both all the best, and we hope your new mirror brings plenty of joy to your home!
Thanks again,
MOL Team
Reply from Mirrors of London
Hi Ryan,
Thank you so much for your kind words!
We’re thrilled to hear you love your mirror and that the service was fast and efficient for you. We really appreciate your support and hope to help you again in the future.
Best wishes,
MOL Team
Great price and great customer service
Great price, great customer service especially from delivery driver Chris who was very helpul on the day, changed delivery address for me on the day and kept me posted via texts. Very good service!
11 August 2025
Reply from Mirrors of London
Hello Seb,
Thank you so much for your kind review! We’re delighted to hear you were happy with both the price and the service.
We’ll be sure to pass on your lovely feedback to Chris — he’ll be so pleased to know he made such a positive difference on the day. Keeping our customers updated and making delivery as smooth as possible is really important to us.
We truly appreciate your support and look forward to helping you again in the future!
Thanks,
MOL Team
Would definitely recommend
I’m always a little anxious about ordering items online, especially from new websites I’m unfamiliar with. However, this has been an amazing experience from start to finish. I would thoroughly recommend Mirrors of London. Our mirror is absolutely gorgeous, and I’ve already had so many compliments on it. Customer service was excellent, keeping me informed about delivery times, and I would definitely order from them again.
4 August 2025
Reply from Mirrors of London
Hi Alison,
Thank you so much for your kind words and for trusting us with your order — especially when shopping with us for the first time. We’re delighted to hear you love your mirror and that it’s already getting so many compliments!
It’s wonderful to know our team kept you well informed throughout, as we always aim to make the experience as smooth and enjoyable as possible. We truly appreciate your recommendation and look forward to helping you find your next mirror in the future.
Thanks,
MOL Team
Exactly what I wanted
I found exactly what I wanted to go in my hallway with the Belgravia Mirror, and at such a great price, made even better with a £20 off introductory discount.
I was also very pleasantly surprised by the delivery time. The delivery time was quoted 6-15 working days but it actually arrived only 4 days after I ordered.
My experience with Peter (customer service) & Chris (delivery driver) was first class.
Brilliant company and experience, I will definitely use them again.
9 August 2025
Unprompted review
Reply from Mirrors of London
Hello Davina,
Thank you so much for your wonderful review! We’re delighted to hear that the Belgravia mirror was exactly what you were looking for — and that it arrived much sooner than expected.
It’s fantastic to know Peter and Chris made such a great impression; we’ll be sure to pass on your kind words to them. Providing first-class service is so important to us, and it’s lovely to hear that reflected in your experience.
We truly appreciate your support and look forward to helping you find the perfect mirror for your next space!
Thanks,
MOL Team
I love the mirror and the whole process…
I love the mirror and the whole process of ordering and delivering was very easy.
27 June 2025
Unprompted review
Reply from Mirrors of London
Hello Rippon,
Thank you so much for your kind review!
We're thrilled to hear that you love your mirror and that the ordering and delivery process was smooth and easy.
We truly appreciate your support and hope you enjoy your mirror for many years to come.
Thanks,
MOL Team
Excellent customer service
What a lovely company to do business with from start to finish. I had to return a lamp due to my mother changing her mind & they couldn't be more helpful. They got back to me straight away & arranged to pick it up at my home at no extra cost & my refund was dealt with quickly. I highly recommend this company & would definitely buy from them again in the future.
4 July 2025
Reply from Mirrors of London
Hi,
Thank you so much for your kind words!
We're really glad we could make the return process easy for you- we know these things happen, and we’re always happy to help.
It means a lot to hear you had a great experience from start to finish.
We truly appreciate your recommendation and would love to welcome you back anytime!
Thanks again,
MOL Team
Good company to deal with as far as…
Good company to deal with as far as customer service is concerned. Always answer your problem very efficiently. Very good communication. However lost a point for how long the delivery takes to be delivered when I first ordered my mirror it said 5 to 7 working days. However it took from the 12th June to 8th July to arrive. Which I think it was because I emailed them I got it then. Was told it was sent on the Friday 4th July but actually was sent next day delivery on the 7th of July. When waiting for so long for the mirror to arrive it was nothing like the picture shown on the website. It seemed so much bigger on the picture on the dressing table than it actually was. Yes I should have looked at the measurements but for the price they were asking I presumed that was the one I was getting, but it was very small the one I received. I contacted them and they agreed for it to be returned. That wasn’t quite smooth sailing either but not the company’s fault more the delivery people. I have since bought one which is huge got it in 3 days and was 1/2 the price. Finally got my refund today 24th July that went smoothly. I think as a company be more upfront about your delivery times and perhaps put real photos of the mirrors you are selling. If you do different sizes than shown make it more clearer. 5 ⭐️customer service though.
On the reply from MOL you said I chose the return service I didn’t choose Evri you chose them I said I wouldn’t choose them so you should get your facts right. I offered to pay next day delivery with the same people you chose to deliver it to me FedEx. As you also said that mirror came in different sizes nowhere on your website did it say that. Stick to the true full facts please.
24 July 2025
Unprompted review
Reply from Mirrors of London
Hi Lorraine,
Thank you so much for taking the time to leave your review and for recognising our customer service- we’re genuinely pleased to hear you found our team helpful, responsive, and easy to communicate with. We always strive to offer the best support to our customers, so your kind words mean a lot.
We’re very sorry to hear that your experience didn’t go as smoothly as it should have in other areas. Regarding the delay with your delivery, there was unfortunately a temporary stock issue at the time of your order, which we did communicate, but we completely understand how frustrating the extended wait must have been.
We also understand you encountered some difficulty with the return process. While we did offer the use of our in-house delivery team to assist with the return, we respect your choice to use an external courier, though it can sometimes lead to added complexity. We appreciate your patience throughout that process and are glad to hear your refund was processed smoothly in the end.
With regards to the product imagery and sizing- we’re genuinely sorry you felt the mirror received didn’t match expectations. It’s never our intention to mislead, and while the measurements are included in the product description, your feedback is valid. We do sell the mirror in multiple sizes, and we understand how photos can sometimes give an impression that doesn’t quite match the real thing. We’ve taken your comments on board and will be reviewing and updating our images to better reflect each product’s size more clearly.
As a small, family-run business, we truly value feedback like yours. It helps us grow, improve, and better serve our customers. We sincerely hope this experience doesn’t deter you from shopping with us again in the future- you’re always welcome, and we’d love the opportunity to provide you with the smooth, positive experience we aim for every time.
Warm regards,
MOL Team
Absolutely love my mirror
Absolutely love my mirror, great quality and great service, would definitely buy again and recommend
4 July 2025
Reply from Mirrors of London
Hi Jean,
Thank you so much for your kind words!
We're thrilled to hear that you love your mirror and had a great experience with our service.
Your recommendation means the world to us, and we’d be delighted to help you again in the future.
Thanks,
MOL Team
Reply from Mirrors of London
Hi Karen,
Thank you so much for your lovely review!
We're so pleased to hear you’re loving your new mirror and that it’s made a great addition to your hallway.
If you ever need anything else, we’re always here to help!
Thanks,
MOL Team
One very happy customer …
Excellent communication regarding delivery.
Delivery driver also communicated re timings etc and arrived exactly at the time he said he would.
He was friendly, offering to take to the right place.
Mirror looked far more expensive than it was.
Very pleased with my purchase
30 June 2025
Unprompted review
Reply from Mirrors of London
Hi Susan,
Thank you for your lovely feedback!
We're so pleased to hear the delivery process was smooth and that our driver made a great impression. It's fantastic to know the mirror felt even more luxurious than expected.
we really appreciate your support and hope you enjoy it for years to come!
Thanks,
MOL Team
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