Mirrors of London Reviews 

336
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the stunning product quality and the exceptionally friendly delivery drivers who always provide helpful support during drop-offs. Consumers consistently highlight that items arrive securely well-packaged, exactly as described online, and wonderfully transform their living spaces with elegance. Some reviewers were not happy with the delivery time, mentioning that waiting periods were noticeably longer than initially expected. Buyers also experienced occasional communication challenges with aftercare staff when trying to resolve general delivery questions or tracking updates. Despite these delays, people remain extremely satisfied with their overall purchases and beautiful home additions.

What people talk about most

Product

People report positive experiences with product, noting that the mirrors are stunning, beautifully made, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that couriers are friendly, helpful, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Staff

Users describe positive interactions with staff members who are consistently polite, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the genuine and personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from ordering to delivery. Chris was our delivery guy, very friendly and super helpful. Received a messsge to say what time he would arrive. He unpacked the mirror to ensure there w... See more

Company replied

Rated 5 out of 5 stars

The mirror is a full length with an ornate golden frame and is perfect in my small cottage, brining light to a kitchen corner. The service from the team was always polite and helpful, especially keep... See more

Company replied

Rated 5 out of 5 stars

I ordered two mirrors from this company and although there was a delay with stock arriving, Max kept in communication and resolved the situation in a fair and considerate way. The mirrors have now a... See more

Company replied

Rated 5 out of 5 stars

Ordered the Greenwich Mirror on a standard delivery which was up to 16 days. Was informed by the company on each step where my order was in the process. Chris our delivery driver made contact the day... See more

Company replied


Company details

  1. Mirror Shop
  2. Glass and Mirror Shop

Written by the company

Born in the heart of London, we pride ourselves on creating the upcoming, unique and luxury mirrors that are adaptable to every home. Our bespoke designs have taken inspiration from all over the world with inspiration varying from antique French mirrors to modern Scandinavian mirrors with name inspiration coming from North, South, East and West London. In the high end market, quality is crucial and no corners are cut when creating the final product for you. Our custom mirrors are hand crafted, with care taken to give each and every mirror the finest finish, only achievable due to our crafters keen attention to detail. We hope that our passion for mirrors is reflected in how the product perfectly completes your home decor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

336 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(336)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice mirror

Really nice mirror, good delivery. Would RECOMEND

27 October 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Rodders,

Thank you so much for your review!

We’re delighted to hear you love your mirror and that delivery went smoothly. Your recommendation means the world to us

thank you for choosing Mirrors of London!

Thanks,

MOL Team

Rated 5 out of 5 stars

Great mirror at a great price

Great mirror at a great price. Lovely delivery man

27 October 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Lee-Anne,

Thank you so much for your review!

We’re delighted to hear you love your mirror and that you found it great value. We’ll be sure to pass your kind words on to our delivery driver — he’ll be so pleased to hear it!

Thank you again for choosing Mirrors of London.

Thanks,

MOL Team

Rated 5 out of 5 stars

Beautiful Mirror

Beautiful Mirror, well made, looks more expensive than it was. The company kept me updated on delivery and Ian, who delivered the mirror, was friendly and helpful in getting it into my hallway as I had my hands full with my baby. Thank you!

22 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Sam,

Thank you so much for your lovely review!

We’re thrilled to hear you’re loving your mirror—and that it looks even more premium in person. It’s great to know our delivery updates were helpful, and we’ll be sure to pass your kind words on to Ian. We’re especially glad he could lend a hand getting it into your hallway while you had your hands full!

If you have a moment, we’d love to see how it looks in your space—feel free to share a photo or tag us on social. And if you ever need anything else, we’re here to help.

Thanks,

MOL Team

Rated 5 out of 5 stars

This is my second mirror from mirrors…

This is my second mirror from mirrors of London and both times everything has been amazing. The delivery was within the time frame, the delivery driver kept in contact with me, letting me know when the mirrors were getting delivered, everything was perfect. Will definitely be my go to place to buy my mirrors

8 October 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Jemma,

Thank you so much for your wonderful review and for coming back to us for your second mirror!

We’re delighted to hear that everything went smoothly again and that you’re so happy with both the mirrors and the delivery service. It means a lot to us to be your go-to place for mirrors, and we truly appreciate your support.

Thanks,

MOL Team

Rated 5 out of 5 stars

I bought two mirrors from Mirrors of…

I bought two mirrors from Mirrors of London and it’s helped to brighten the rooms so much! The person delivering the mirrors helped us get it up 3 flights of stairs as the lift was broken. Thank you!!

16 March 2025
Mirrors of London logo

Reply from Mirrors of London

Hello Trina,

Thank you so much for your lovely review!

We’re delighted to hear the mirrors have brightened up your rooms. We’ll be sure to pass on your kind words to our delivery team – they’ll be so pleased to know their extra effort made a difference.

We really appreciate your support!

Thanks,

MOL Team

Rated 5 out of 5 stars

Chris is an absolutely gem

Chris is an absolutely gem! Excellent delivery service! He helped me to get all four mirrors to the first floor with the ladder through a tight gap. Can't say no more! Good mirrors and good service.

11 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hello Shang,

Thank you so much for your wonderful feedback!

We’re thrilled to hear you’re happy with your mirrors and the service you received. We’ll be sure to pass your kind words on to Chris — he really is a star, and he’ll be so pleased to know he made such a difference. 💫

Enjoy your new mirrors, and thanks again for choosing us!

Thanks,

MOL Team

Rated 5 out of 5 stars

Lovely Mirror

Great experience with Mirrors of London and lovely product too.
Shout out to Chris the delivery guy, extremely friendly and helpful.
Would definitely recommend MOL to everyone.

8 October 2025
Mirrors of London logo

Reply from Mirrors of London

Hello,

That’s so lovely to hear—thank you!

We’re thrilled you had a great experience and love your mirror. We’ll be sure to pass your shout-out on to Chris—he’ll be chuffed to bits!

If you’d like to share a photo of your mirror in its new home, we’d love to see it. And if you ever need anything, we’re here to help.

Thanks,

MOL Team

Rated 5 out of 5 stars

The service was excellent

The service was excellent

8 October 2025
Mirrors of London logo

Reply from Mirrors of London

Hello,

Thank you so much for your kind words! We’re delighted to hear you found the service excellent.

We really appreciate your feedback and look forward to helping you again in the future.

Thanks,

MOL Team

Rated 5 out of 5 stars

Truly amazing mirror

Truly amazing mirror, my daughter loves it. Well made and looks fantastic.

29 September 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Mark,

Thank you so much for your kind words!

We’re delighted to hear your daughter loves her mirror. We really appreciate your feedback.

Thanks,

MOL Team

Rated 4 out of 5 stars

I love the product but

I love the product
Delivery slow
Customer service rude

29 September 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Teresa,

Thank you for your feedback.

We’re really pleased to hear you love the product, though we’re sorry to learn about your experience with delivery and customer service. We’ll be in touch shortly to discuss your review in more detail and see how we can make this right.

Thanks,

MOL Team

Rated 5 out of 5 stars

Large free standing mirror

Purchase transaction was easy. My mirror was delivered on time by a very nice man. It arrived in excellent condition , well packed and is now sitting elegantly in my studio. Absolutely thrilled with it. Warning - it is bigger and better than I thought it would be at the price.

4 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Maxine,

Thank you so much for your wonderful review!

We’re delighted to hear your mirror arrived safely and that you’re so pleased with it in your studio.

It’s great to know the size and quality exceeded your expectations, and we’ll be sure to pass your kind words on to our delivery team. We really appreciate your support!

Thanks,

MOL Team

Rated 5 out of 5 stars

Great company

Great company. Amazing quality for a great price.
A lovely company to do business with.

11 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi,

Thank you for your kind words!

We’re so pleased to hear you’re happy with both the quality and service. It’s been a pleasure to have you as a customer, and we really appreciate your support.

Thanks,

MOL Team

Rated 5 out of 5 stars

Ordered the Greenwich Mirror on a…

Ordered the Greenwich Mirror on a standard delivery which was up to 16 days. Was informed by the company on each step where my order was in the process. Chris our delivery driver made contact the day before to give eta for the delivery. What a lovely man who takes pride in his job. Mirror was packaged well. I can’t recommend this company enough. Absolutely stunning mirror and good customer service. Thank you!

11 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi,

Thank you so much for your wonderful feedback!

We’re delighted to hear you’re so happy with your Greenwich Mirror and that the delivery process went smoothly. We’ll be sure to pass your kind words on to Chris – he’ll be thrilled to know he made such a great impression.

We truly appreciate your recommendation and support, and we hope you enjoy your stunning new mirror for many years to come!

Thanks again,

MOL Team

Rated 5 out of 5 stars

Gorgeous mirrors for our studio

Gorgeous mirrors for our studio! Incredible quality and value for money!

12 June 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Ella,

Thank you so much for your lovely review!

We’re delighted to hear you’re happy with the mirrors and that they’ve been a great addition to your studio. We really appreciate your feedback and support.

Thanks,

MOL Team

Rated 5 out of 5 stars

Very lovely product and delivery was…

Very lovely product and delivery was very good and friendly, would recommend

3 October 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hello,

Thank you so much for your kind feedback!

We’re delighted to hear that you love your mirror and that the delivery went smoothly. It’s great to know you’d recommend us, and we truly appreciate your support.

Thanks,

MOL Team

Rated 5 out of 5 stars

Really accommodating company

Really accommodating company, I would recommend it to everyone.

17 September 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Sandra,

Thank you so much for the kind words and recommendation!

We’re thrilled you had a great experience with us. If you ever need anything else—or fancy sharing a photo of your mirror in its new home—we’d love to see it.

Thanks,

MOL Team

Rated 5 out of 5 stars

Beautiful and charming mirrors

The mirror is a full length with an ornate golden frame and is perfect in my small cottage, brining light to a kitchen corner. The service from the team was always polite and helpful, especially keeping me updated on the delivery. The mirror takes a few weeks to arrive (which is made clear at purchase point) and it was well worth the wait. Highly recommended.

26 September 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hello,

Thank you so much for your wonderful review!

We’re delighted to hear that your mirror looks perfect in your cottage and is bringing light to your kitchen. It’s great to know our team kept you updated along the way and that the wait was worth it.

We truly appreciate your recommendation and hope you enjoy your mirror for many years to come!

Thanks,

MOL Team

Rated 5 out of 5 stars

Delivery took slightly longer than…

Delivery took slightly longer than anticipated by communication was great along the way, super friendly and informative. Absolutely love my mirror!

29 September 2025
Unprompted review
Mirrors of London logo

Reply from Mirrors of London

Hi Lucie,

Thank you so much for your lovely review!

We’re delighted to hear you love your new mirror. We really appreciate your patience with delivery, and we’re glad our team kept you well informed along the way.

Enjoy your mirror, and we hope to see you again soon!

Thanks,

MOL Team

Rated 5 out of 5 stars

Great Service Great Product

Delivery time was bit longer than expected but company was great kept in contact and delivery driver Chris was brilliant so friendly and polite . Product definitely worth it very happy

14 September 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Karen,

Thank you so much for your lovely review! We’re really pleased to hear that you’re happy with your mirror and that Chris made the delivery experience such a positive one.

We appreciate your patience with the delivery time and are glad our team were able to keep you updated throughout. It’s great to know the product was worth the wait — we hope you enjoy it for many years to come!

Thanks,

MOL Team

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service. 10/10 - would definitely recommend

14 September 2025
Mirrors of London logo

Reply from Mirrors of London

Hi Frankie,

Thank you so much for your kind words!

We’re delighted to hear you’re so happy with both the mirror and the service you received. Your recommendation means a lot to us.

Thanks,

MOL Team

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