Minifigs.me Reviews 5,056

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and unique design of the custom minifigures, highlighting them as perfect, personalized gifts. Many appreciate the care taken in product presentation and the wide range of customization options available, making the ordering process enjoyable and straightforward. Reviewers consistently report prompt delivery, with orders arriving on time and in excellent condition, often exceeding expectations. However, some customers experienced issues with missing or broken pieces upon arrival, and a few noted that the paint on their minifigures peeled off quickly. There were also occasional complaints about long shipping times, especially for international orders, and some found the display frames to be too shallow for certain minifigure configurations.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, unique designs, and customization... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the amazing and fast delivery times,... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made, unique, and detailed... See more

Order

Users describe positive interactions with order, highlighting smooth experiences from ordering to delivery,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their commun... See more

Company replied

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

I had a really excellent experience ordering from Minifigs.me. The website was very easy to use, the checkout process was smooth, and the order confirmation was clear and professional. I really apprec... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Well done !!

Well packaged. Items just as promised and excellent quality

13 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks Lloyd, much appriciated!

Rated 5 out of 5 stars

The Graduation frame appeared to be…

The Graduation frame appeared to be just as I expected it when I ordered it online. It also came in on time and in safe packaging. My daughter was elated fo receive her gift.

21 April 2026
Unprompted review
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Reply from Minifigs.me

Brilliant I am glad it was a well recieved gift!

Rated 5 out of 5 stars

Reliable

All items ordered were received and true to what I saw advertised.

4 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you for the 5 stars!

Rated 5 out of 5 stars

Definitely Recommend

I’ve seen other customizable Lego mini-figure sites, but this one had a very nice range of colors, faces, clothes, and accessories. There were definitely more masculine faces over feminine faces, but I did still find some nice feminine faces.
Shipping was GREAT. I placed my order on a Tuesday, and I was in a bit of a rush, so I paid for expedited shipping, and I received my order in its entirety three days later (on a Friday). Worth the extra money IMO.
My order arrived exactly as I expected.
Tracking is also available, which is nice. Would use this site again.

22 May 2026
Unprompted review
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Reply from Minifigs.me

Hi Gracie, Thanks for leaving a lovely review! I'm sorry about the lack of feminine faces, we're always wanting new ideas so if you have any please drop us an email at office@minifigs.me

Rated 5 out of 5 stars

Great company

Great company! Love how the Minifigs turned out

19 May 2026
Unprompted review
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Reply from Minifigs.me

Amazing! We're so glad you like them !

Rated 5 out of 5 stars

Excellent quality

Excellent quality, packaged with care and delivered on time. A perfect quality addition to a wonderful Artemis set. Will be back for sure.

24 April 2026
Unprompted review
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Reply from Minifigs.me

Thanks Michael, We look forward to your next order!

Rated 5 out of 5 stars

Above and Beyond

These guys go above and beyond for their customers, even stretching to give me a custom order not listed on their site. Absolutely lovely and wonderful team behind an array of quality and amazing products.

5 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks Glenn! Such a lovely review!!

Rated 5 out of 5 stars

Everything’s shiny, Cap’n

Figures arrived on time and as advertised; they look great and were exactly what I was hoping for. Would buy from them again without hesitation.

7 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Brilliant Ian! Thank you so much for the 5 star review!!

Rated 5 out of 5 stars

Great gift for a lego lover

Great gift for a lego lover! I was amazed by how much personalisation options there are that really make it an image of the person you want to gift it to.

20 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Hi,

Thank you for the 5 stars! I am glad you liked the amount of personalisation we offer :)

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