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Minifigs.me Reviews 5,057

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TrustScore 4.5 out of 5

4.7

Toy Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and unique design of the custom minifigures, highlighting them as perfect, personalized gifts. Many appreciate the care taken in product presentation and the wide range of customization options available, making the ordering process enjoyable and straightforward. Reviewers consistently report prompt delivery, with orders arriving on time and in excellent condition, often exceeding expectations. However, some customers experienced issues with missing or broken pieces upon arrival, and a few noted that the paint on their minifigures peeled off quickly. There were also occasional complaints about long shipping times, especially for international orders, and some found the display frames to be too shallow for certain minifigure configurations.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, unique designs, and customization... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the amazing and fast delivery times,... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made, unique, and detailed... See more

Order

Users describe positive interactions with order, highlighting smooth experiences from ordering to delivery,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their commun... See more

Company replied

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

I had a really excellent experience ordering from Minifigs.me. The website was very easy to use, the checkout process was smooth, and the order confirmation was clear and professional. I really apprec... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied

Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, with ample choices along with the chance to change your mind or try out different looks before placing your order. My order arrived promptly; I was kept up to date regarding delivery; the figure is of excellent quality, and exactly what I ordered.

1 April 2026
Unprompted review
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Reply from Minifigs.me

Brilliant thanks so much for the lovely review!!

Rated 3 out of 5 stars

Totally over-priced

My David Attenborough-obsessed 8 year old wanted a DA figure to celebrate his 100th birthday. She was delighted when he arrived! I on the other hand am horrified! £20 for this?! Absolute rip-off! So small! Didn't want to detract from her joy, but the biggest waste of money I've ever spent as a parent!

16 May 2026
Unprompted review
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Reply from Minifigs.me

Hi Carrie,

I am glad your daughter liked our figure :)

I am sorry that you thought this was a rip off. We use genuine LEGO parts for all the pieces in the Minifigure and also the stand he came with. We're a small team in the UK and while we try to keep our prices as competitive as possible, offical LEGO is not cheap.

With regards to the size- LEGO minifigures are all around 4cm tall and there is a photo on the product of it being held in someones hand.

I am sorry you feel like this and if you want to email me at office@minifigs.me I would be happy to discuss further, I can see you haven't reached out to our customer service team yet.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery
The minifigure is just what I ordered...very good thank you

2 April 2026
Unprompted review
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Reply from Minifigs.me

I'm glad the delivery was super quick for you :)

Rated 5 out of 5 stars

Repeat happy customer

I have been using Minifigs.me for years now, and they have never disappointed in the order. Over the years their range has grown and has kept me coming back as a repeat customer. For any Lego fans, its a must site to use!

3 April 2026
Unprompted review
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Reply from Minifigs.me

Thank you Sophie thats a brilliant review!!

Rated 5 out of 5 stars

Items where just as described and came…

Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will be sure to buy more later!!!

10 May 2026
Unprompted review
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Reply from Minifigs.me

Hi Daniel,

Thanks for the 5 stars! We're always open to new ideas. If you have some specific ones in mind drop us an email - office@minifigs.me

Rated 5 out of 5 stars

Great selection and very high quality

Great selection and great options for customization. There should be a button though that connects all the various pieces together so you can see the completed mini figure in an easier way. But besides that, I love this site and have raved about it to everybody on my channel (@bricklightchronicles)!

1 April 2026
Unprompted review
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Reply from Minifigs.me

Hi Kevin,

Thank you for the feedback (and the 5 stars). I'll be sure to pass this on to the website guys :)

Rated 5 out of 5 stars

Amazing job by this team

Amazing job by this team! They worked with me in every aspect of making my dream Lego! I am so grateful to have seen this company!

2 April 2026
Unprompted review
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Reply from Minifigs.me

Amazing! Thank you Jason for the 5 stars!

Rated 5 out of 5 stars

Everything about the order was perfect

Everything about the order was perfect. I liked how each character was in its own little box. I loved the way all the minifigs came out. They look so much like the characters I wanted.

21 March 2026
Unprompted review
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Reply from Minifigs.me

Thats a lovely review thank you so much!

Rated 5 out of 5 stars

Great range of different pieces

Great range of different pieces and accessories. I was able to find the combination I needed to update my daughter’s look!

23 March 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

I am glad we had everything you were looking for! Thanks for the 5 stars!

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