Millennium bcp Reviews 

The bank and its operation is excellent. HOWEVER... I lost my credit cards and was unable to put a temporary stop on them with the mobile app because that function doesnt work. I was obliged to call their number WHICH THEY CHARGE 13 cents MINUTE. Instead of every other card worldwide are free.

Next bad. They insisted I cancelled, because its impossible to place a temp hold. For this "service" they charge 20€ each. NO BANK VISA ever charges for such a service. NEVER!

Their answer is Plead with your account manager to try to cancel the charges .

Sadly this is a good bank but act like an almost desperate 3rd world bank grasping at pennies. I wonder how safe and solid their finances are if they re driven to penny snatch?

Conclusion : dont keep much money in the account, just in case they fail.

The worst bank I ever had! I change my phone number and after that I cannot have the codes and access to my account in the application. I call customer support many times and they annoying me, after I went to 3 different bank branches to find a solution and they didn’t gave me multichannel code. They said go to your home and will automatically to your phone, after they said your phone operator has problem. So many lies, I cannot control my own money. I cannot see my salary and pay my rent and do nothing to my own money! I don’t know what to do! Do not ever trust this bank or activo bank which is also from millennium!!!

Could I give no stars?

No bank in any modern society works as bad as MilleniumBDP.

They really haven’t grasped the context of keeping their overheads to a minimum by dealing with customers at the first point of contact so procedures that are simple to any other bank require hours of MilleniumBDP time telling customers they can’t help.

Classic scenario is that you ring from abroad for a simple procedure they won’t allow online and the customer support team say you have to come into a branch.

You explain again that you are not in Portugal and they just play dumb.

Ask for a complaint to be registered - no one ever contacts you to resolve the complaint.

I have been using this bank for about 6 years. It never caused me serious trouble, but smaller features and services never work well.

For example, the 3d secure transfer of money to a Revolut card fails half of the time. Then you wait and it works the next day or the day after (I kind of need the money now to go shopping, buy some food and water - so it's particularly annoying).

Listings of your spending and transaction are also bad. You get it on the website, but the interface is painful to use, let alone find something, especially if it is a couple years in the past.

Even such a small thing as placing the correct URL to their iOS app on their website! No, their link just does not work, it leads back to Millennium website instead of AppStore.

Probably, the bank is too busy handling all the regulation and accounting from Portugal/EU, so the clients are left behind.

Horrible bank and service. Fees are outrageous. Customer service is non existent. Employees are unfriendly and rude. Stay away.

PLEASE NOTE person called JOACKIM ALMEIDA and introducer MANUELA DINIZ are fake bankers offering you bank accounts in MILLENNIUM BCP in HQ in Lisbon. They will take your money and never come back. ALMEIDA is apparently working there, pretending to be nice and customer services but they charge you and they disappear.

Awful bank, on top of 8 EUR monthly maintenance fees, they charge some many commissions, for instance, 20 EUR to replace a credit card, 30 EUR commission charged when I received a 500 EUR international transfer.

Horrible customer service is the cherry on top.

Horrible bank. Very bad customer service. Very dishonest, untrustworthy. Stay away from this bank....
They never answer their phone and rarely reply to emails.
When using their internal email service "Banco Mail" it takes them more than a week to receive a reply
Probably one of the worst Bank in Europe

Abusive maintenance fees, unauthorised/unethical (and most likely, illegal) changes on the contract, awful online customer service.