Mike Harris Aerial & Satellite Reviews 

1,301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company overall. Customers frequently praise the knowledgeable staff for being exceptionally professional, friendly, and efficient when handling various home television installations and repairs. Reviewers also deeply appreciate the extremely quick response times, noting that skilled engineers often arrive promptly to diagnose and successfully resolve issues. Some reviewers were not happy with communication difficulties, mentioning unexpected cancellations, missed appointments, or delayed updates received from the office staff. A few other consumers also experienced frustrating scheduling delays, feeling that poor reliability during the booking process caused unnecessary inconvenience and wasted time.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt and efficient appointments.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that technicians are prompt,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt assistance and fast... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing mixed interactions when trying to... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John called on saturday to see what the job was going to entail, gave us a quote and explained everything that needed to be done. John turned up first thing this morning with a brand new aerial and wi... See more

Rated 5 out of 5 stars

Excellent service at very short notice. I got a phone call within an hour of going online with an enquiry on a bank holiday Monday. Engineer turned up early next morning and completed the job w... See more

Rated 5 out of 5 stars

He arrived on time and set to work. He had everything needed to hand and quickly and efficiently replaced a broken Freesat dish. He had a calm and friendly attitude. Indoors he made some extra adjus... See more

Company replied

Rated 5 out of 5 stars

I left my details online and received a call back shortly after. The technician called on the morning of the appointment to let me know when he’d arrive and turned up within the time window he gave me... See more


Company details

  1. Satellite Communication Service
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer
  5. Telecommunications Engineer

Written by the company

Mike Harris Aerial and Satellite are a local based TV Aerial Installation and Repair Installers near you. Our team specialise in: TV Aerial Installation and Repairs. Freesat Fitting and Repairs. Freeview Installs and Fixes. TV wall mount installations. Our engineers carry any parts that may be required to complete your repair or installation. This means in most cases we are able to offer same-day appointments, so you can get straight back to enjoying all of your favourite shows! With free no-obligation quotes available, there’s never been a better time to call Mike Harris. Call now on 0808 506 5739 to have Your TV Reception Fixed Today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(1,301)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

Your engineer Martin

Your engineer Martin, was knowledgeable and polite, and answered all my questions.
My Samsung TV had recently been returned from a so-called repair under their guarantee scheme. When they re-installed / set it back up, to say they did "half a job" would be giving them too much credit.
After my attempts to describe what was wrong, Martin understood my concerns and needs. He clearly explained what he could do, and how he would help me.
In addition, whilst we had to create some mess / disruption to the area in question where additional work was needed, he cleaned up everything afterwards.
Martin, thank you.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Satellite TV installation.

Clean and tidy workmanship, careful consideration given to property and people. Would definitely recommend this operator to anyone looking to update their TV and Satellite network. Speedy service, came next day.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Flawless

Flawless, actually. Dead simple to communicate with; proactively communicate; stick to the arrangements they make; Jamie, who did the job, was cheerful, courteous, knowledgeable, adaptable and highly competent. Fabulous job. (Fixing TV and soundbar to panelled wall.)

12 May 2026
Unprompted review
Rated 5 out of 5 stars

I needed a tv moved from one wall to…

I needed a tv moved from one wall to another as needed to connect my bt vision box. The engineer explained that it couldn’t go on the wall I wanted as not strong enough. Luckily I had the stand for it and it was put on that. Engineer was so helpful, even connecting my bt vision box. As it was a new tv he went through all the functions. Absolutely first class service. Would not hesitate to recommend the company.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

Excellent service and value, called at 9.30am and television was up on wall and tuned in by 11.30 and left absolutely no mess ally was so helpful 👏 would recommend 👌

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Bad experience redeemed 🙏

Had a bad experience with one of their contractors that left me very unhappy, but once I said something they righted it by refunding my money and sending me out their best engineer as a follow up free of charge.

Now I have a perfectly mounted TV 👍

Redeemed

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Aerial removal

After calling the office to get a quote to remove our aerial I was advised that an engineer would call and arrange to come out to us. The engineer called to give us a time for his arrival and he arrived on time. He quoted for the job and then went ahead and removed our Aerial as we requested. Very efficient, we are very pleased with the speed of the job and all dealt with on the same day as my phone call. Excellent.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Aerial/cable issue resolved

I was able to get an appointment at short notice and the company did an excellent job at arranging times around my schedule. The team I spoke with were polite and helpful. Most importantly the engineer who attended was polite, on time, friendly and professional and quickly located and resolved the problem.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

No issues

No issues, arrived the next day, they were slightly delayed but he was very efficient, gave price on the phone before doing the work, very friendly and did the job in under an hour, would recommend ⭐️⭐️⭐️⭐️⭐️

6 May 2026
Unprompted review
Rated 4 out of 5 stars

The installers worked cleanly and…

The installers worked cleanly and communicated all the time - it just cost more than I expected - I thought I was dealing directly with the installer and not a handler that obviously want their slice of the deal.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Work well done very pleased

Work well done very pleased, he was very polite told us exactly what was wrong replaced it and our Aerial and picture on the tv’s never been so clear. I would recommend this company to anybody. Thankyou.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have to say that the process of getting a new aerial fitted was much easier than I expected. 1 phone call and my booking was made. I then got a call from the engineer to advise me what time he would arrive, and within an hour of arriving I had a new aerial which was picking up channels I had thus far been able to receive. Top service, and a really easy company to deal with.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have to say that the process of getting a new aerial fitted was much easier than I expected. 1 phone call and my booking was made. I then got a call from the engineer to advise me what time he would arrive, and within an hour of arriving I had a new aerial which was picking up channels I had thus far been able to receive. Top service, and a really easy company to deal with.

8 May 2026
Unprompted review

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