midrive.com 

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Rated 1 out of 5 stars

Still owed 600£ by this company after they have closed. I purchased 30 hours. I had one lesson, the lesson was in the wrong type of car and I did not have another lesson. No way of contacting them, n... See more

Rated 4 out of 5 stars

Admittedly, at first my instructor’s schedule clashed with mine. However MiDrive were quick and effective in matching me with my current instructor who has made me feel very confident on the road !... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!! The app makes everything easier. And the refund policy of refundibg unused hours makes this package one of the best around. My instructor is so great, he has ensured I learn a... See more

Company replied

Rated 5 out of 5 stars

Learning to drive is probably the most expensive lesson to take so choosing a good teacher is essential. Thanks to MiDrive I have the best teacher. Ive been learning for a couple of months and my conf... See more

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Rated 4 out of 5 stars

If you’re in doubt - don’t be!

Admittedly, at first my instructor’s schedule clashed with mine. However MiDrive were quick and effective in matching me with my current instructor who has made me feel very confident on the road ! Offering me as many or as few lessons a week as required with great knowledge and ability to make me feel like a client ! The app is efficient to track lessons and to see where you’ve driven as well as providing up to date tips which will benefit your test!
Definitely worth the ££!

25 July 2019
Unprompted review
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Reply from midrive.com

Thanks, Asif! Sometimes things don't immediately work out with your first instructor, but we're glad we got it so right on the second go!

Rated 5 out of 5 stars

Great experience with MiDrive

Great experience with MiDrive, I especially enjoy not having to carry money around and pay directly through the app. My driving instructor Andrew is a legend!

25 July 2019
Unprompted review
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Reply from midrive.com

Glad to hear we're making things easier for you! Andrew is most definitely a legend!

Rated 5 out of 5 stars

Really good instructor

Really good instructor, very friendly and patient. The app is easy to use and customer service are quick to respond.

24 July 2019
Unprompted review
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Reply from midrive.com

Thanks Anna, thats made our day! 💯

Rated 5 out of 5 stars

Great instructor!

Great instructor, he was very patient with me and lessons were enjoyable

Glad that I signed up and met my current instructor, would highly recommend

App is easy to use, but I did encounter technical errors in my account which were fixed promptly.

23 July 2019
Unprompted review
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Reply from midrive.com

Glad to hear you enjoyed your lessons! We do occasionally get the odd bug, but as you said, our support team is always quick off the mark to fix them.

Rated 5 out of 5 stars

Excellent service by Mi Drive

Excellent service by Mi Drive, I have all options to choose my feasible times and options to change my instructor to get most of my money.

23 July 2019
Unprompted review
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Reply from midrive.com

Hey Praveen, thanks so much for leaving the lovely review. So glad to see that you are having a good time with us and we can't wait to celebrate your test pass!

Rated 5 out of 5 stars

Great and easy to use

Great place to get driving lessons! You are automatically assigned an instructor, and you can communicate via the app. In addition, you are able to track your lessons, see where you had been driving, new things that had been learnt.

20 July 2019
Unprompted review
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Reply from midrive.com

Glad to hear you are enjoying our app!

Rated 5 out of 5 stars

Really easy system and great lessons

Messaged 3 other companies before using Midrive with no response, but got a message the next day from a Midrove instructor within a day! Bulk-buy deals are great and app is so helpful and easy to use. Just had first lesson and instructor was great very calm and positive, perfect location choice and feedback!

19 July 2019
Unprompted review
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Reply from midrive.com

Hey Connie, glad we managed to get you out on the road so quickly! Best of luck on your lessons!

Rated 1 out of 5 stars

I'm sure it works for some but don't see the point.

I'm sure it works for some, but the whole process has been absolutely pointless for me and has made learning more stressful if anything. My instructor was matched with me because he lives up the road, I wasn't able to read any reviews or choose who to go with.

He's fine when I actually get a lesson booked in. But I'm constantly chasing him to ask when he has any slots, I rarely get a reply until days later when he'll message me late, meaning I've missed out on several potential lessons.

He never listens or notes down my availability,finally got back to me the other day and offered me a day which I'd told him three times I was away on (no lesson this week then). Would be a lot easier if I could get a list of his slots e.t.c

The USPs Midrive enticed me with have been non existent, I get no GPS data from my lessons or any lesson feedback. Despite informing them of this and being told my instructor was now on board this still hasn't happened and clearly won't.

I booked a block to start with but for the last few lessons have just booked as I went along, in the last week Mi Drive have bumped the price up £2 an hour without informing me, as if £26 wasn't dear enough. I've seen another driving school in Leeds where a block of 20 is almost £60 cheaper.

The premise sounds great, but now I wish I just chose the cheaper option.

Just as another stinger I was ill a few weeks ago so had to cancel a lesson as I wasn't fit to drive, lost my full £52 fee (fair enough), but you have to give 48 hours notice minimum, this despite my instructor often giving me about 12 when booking me in for a lesson after three days of chasing him.

Not much positive so far, the support team are quick to respond at least.

(With response to the reply - I'm still currently learning, you've apparently already followed it up with my instructor multiple times and nothing has changed so wouldn't bother. Regarding the price, that's understandable but you should at least have the courtesy of letting your customers know before they go to buy their next lessons.)

19 July 2019
Unprompted review
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Reply from midrive.com

Hi Callum,

Thank you for leaving this feedback - we take all of it on-board to help improve our services.

We're really sorry to hear you didn't have the best experience when learning with Midrive - we'll be sure to follow this up with the instructor in question.

In regards to the price, we sometimes have to alter our rates to ensure we can fairly pay instructors for their time. We always ensure that our existing learners pay the same rates as our new learners however.

We wish you the best of luck with your future lessons.

Rated 5 out of 5 stars

Amazing service and driving lessons

Amazing service and instructor. I had the chance to drive a very well maintained car and i also had the chance to meet such a nice, kind and friendly driving instructor.

18 July 2019
Unprompted review
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Reply from midrive.com

Thanks PR! Great to hear both car and instructor are perfect!

Rated 5 out of 5 stars

Going on well

18 July 2019
Unprompted review
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Reply from midrive.com

Good luck with the rest of your lessons Jayne and looking forward to celebrating your test pass! 💯

Rated 5 out of 5 stars

Best instructor

I was taking lessons with so many instructor last 14 years... so far I found red n midrive is the best... my instructor is Stephen...his best instructor I experience so far ... big thanks goes to midrive well done

18 July 2019
Unprompted review
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Reply from midrive.com

You're very welcome Fatema! We're glad you're enjoying your lessons with Stephen!

Rated 5 out of 5 stars

Great service, highly recommended!

Great service, a lot better than traditional driving lessons. Helps you keep track of bookings, how many miles you’ve driven, how many hours you’ve had and spent. Also very easy to top up with little messing about.

17 July 2019
Unprompted review
midrive.com logo

Reply from midrive.com

Thanks Oscar! Glad you're enjoying our app, we're currently working on ways to make it even better so keep your eyes peeled!

Rated 1 out of 5 stars

Waste of time and money

Booked five hours and was assigned an instructor. He was great but then told me he was going away and wouldn't be back until mid-august for a family emergency.

Now there are apparently no drivers in my postcode or my work postcode with availability and I have to wait 5-10 days for a refund. Ridiculous. Waste of time and money.

17 July 2019
Unprompted review
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Reply from midrive.com

Hey Kezia,

Thanks for taking the time to leave a review.

We apologies for the delay in getting you matched up with a new instructor, and do have one lined up for you! Sorry for the confusion and we've reached out to you via email to get you back on the road. If you could drop us an email at your earliest convenience to support@midrive.com, we'd be more than happy to get those lessons booked in for you with your new instructor.

Thanks!

Rated 5 out of 5 stars

Very interesting app

Very interesting app
Handy to see your progress online ,
you can even track your training roads .
good tips for driving and theory

17 July 2019
Unprompted review
midrive.com logo

Reply from midrive.com

Thanks Szymon, we love our app too!

Rated 5 out of 5 stars

Exactly what you would need

App is really nice as you can see all your driving history. Also makes it easy to purchase additional lessons.
I personally have lessons in the morning and the instructor is accommodating.
Also I tend to stall the car again and again and the instructor doesn't loose patience. That in my opinion is an amazing feet as it is very annoying.

16 July 2019
Unprompted review
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Reply from midrive.com

Thanks for the kind words, Sharon! Great to hear that you're enjoying the app, we're very proud of it. Best of luck getting the hang of that clutch, we believe in you!

Rated 1 out of 5 stars

I have never dealt with a company worse…

I have never dealt with a company worse than Midrive, they don't care about the quality of service, they care only about money. there is no way to communicate with them only through the chatting. It was extremely poor service.
First, after I registered, I immediately told them that I wanted to train in the test area, and I would like to meet the instructor on front of the driving test center. So they charged me 6 pounds extra.
Second, the car was old ( Toyota Yaris 2007 )and and dirty, when the instructor asked me about my professional licence, I told him that I have only a copy, because no one told me to bring the original, then he talked with the company by phone, I asked him to give me the phone number to talk with the company, unfortunately he refused. He told me that I have to email them. I stood near the car to contact the company. Suddenly he turned his phone off and left. I tried several times to call him, but there was no chance. After 15 minutes he answered me and talked with me in impolite way.
I told the company about what happened, and they said" we can rematched you with new instructure, but we have to charge you £45". Then they charged me. I was really shocked ! I trust this is not the way That Midrive wishes to conduct business with customer.

15 July 2019
Unprompted review
midrive.com logo

Reply from midrive.com

Hi Mazen,

Thank you for your feedback. We did try our best to accommodate you on this occasion, by finding you an instructor who could cover the test centre you were looking to practice at instead of your home address (Which is a more expensive location, hence the increased price for lessons there)

All driving instructors are required to check their learner’s provisional licence, it is the law after all. As you weren’t able to produce one on your first lesson, despite your instructor’s offer to pick it up from your house, the lesson legally couldn't go ahead and you were charged for this lesson.

We’re sorry you didn’t feel like continuing with us, but if you ever change your mind do just drop us a message.

Rated 5 out of 5 stars

I’m really happy I chose Midrive

I’m really happy I chose Midrive. I’m taking lessons on an automatic gear car and I think that the price I paid for my session is fairly good. Plus you can get some discount if you refer someone. Also my driving instructor, Sham, has a lot of patience with me and he is teaching me everything that I need to know step by step.

15 July 2019
Unprompted review
Rated 4 out of 5 stars

Easy to use service

Easy to use service. Finally found the perfect instructor

14 July 2019
Unprompted review
midrive.com logo

Reply from midrive.com

Thanks Amy, great to hear we've made the perfect match! 💯

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