Midas Beds Reviews 497

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Communication was good, delivered when promised and delivery guys were really helpful. Completely hassle free, I would highly recommend

23 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you had a great experience from beginning to end.

It’s wonderful to know that the communication, delivery, and service from our delivery team all met your expectations and made the process completely hassle-free. We truly appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I am happy with the Ottoman double bed…

I am happy with the Ottoman double bed I bought and happy with the services.

31 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you’re happy with your ottoman double bed and the service you received.

We really appreciate your support and are pleased you had a positive experience with Midas Beds.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service!! Quality product

Fast delivery to room of choice. Good communication on dispatch and delivery time. Beautiful bed and such a comfy mattress.

26 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the fast delivery, clear communication, and room-of-choice service.

It’s fantastic to know you love your new bed and find the mattress so comfortable. We truly appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent quality

Excellent quality . Excellent delivery

15 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were pleased with both the quality of your product and the delivery service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered a divan with storage drawers…

Ordered a divan with storage drawers and honestly it made my room look way nicer straight away. Comfortable, practical and didn't cost a fortune either.

26 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear your new divan bed with storage drawers has made such a positive difference to your room.

It’s great to know you’re happy with the comfort, practicality, and value for money. We really appreciate your support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed heaven!

Lovely bed easy to use order once ordered you are kept updated and really good delivery info and service

9 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with your bed and that you found the ordering process easy and straightforward.

It’s also great to know you appreciated the updates, delivery information, and overall service. We truly appreciate your support.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Bed base

The bed base was delivered fine however there was a small scuff mark on the corner of one side. Which I’m not too pleased about - otherwise the bed base is nice the storage underneath is good. I have knocked off 1 star due to the scuff mark. Delivery was good the guys were lovely

22 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback. We’re pleased to hear you’re happy with the bed base, the storage space, and the delivery service, and that our delivery team made a positive impression.

We’re sorry to hear about the scuff mark on the corner of the base and understand your disappointment. If you would like us to look into this further, please feel free to contact us and we’ll be happy to assist.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very quick delivery good quality bed…

Very quick delivery good quality bed would use again

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were happy with the quick delivery and the quality of your bed.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Delivery on time. Operatives polite and helpful putting bed upstairs. Polite and efficient.

23 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear your delivery arrived on time and that the delivery team were polite, helpful, and efficient in bringing the bed upstairs for you.

We really appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. The two young men who delivered the divan were very nice and polite. The divan is excellent quality, very well made. Resolved a small issue within hours. Customer service 100%. I would highly recommend Midas without doubt.

22 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were pleased with the quick delivery, the professionalism of our delivery team, and the quality of your divan.

It’s especially great to know that your issue was resolved quickly and that you were happy with the level of customer service you received.

We truly appreciate your recommendation and kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Amazing service

Amazing service, amazing delivery. Bed was really easy to put together and brilliant quality. I would highly recommend Midas beds .

8 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your amazing feedback! We’re delighted to hear you were happy with the service, delivery, and quality of your bed.

It’s fantastic to know the bed was easy to assemble and met your expectations. We truly appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent

Friendly service, they took the mattress to my room very quickly and efficiently without damamging my freshly painted walls. They also didn’t mind removing shoes since I had new carpet put in. Excellent experience and very happy with my purchase

28 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you had such a positive experience with our delivery team.

It’s great to know they handled the delivery with care, respected your home by removing their shoes, and ensured your freshly painted walls and new carpet were looked after. We’re also pleased to hear you’re happy with your purchase.

We truly appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

So.....

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to contact midas beds , I did , super apologetic over the phone and missing item was send that day. I would use again thank you items were good quality and exactly what I wanted

5 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear that despite your initial scepticism, you were pleased with both the quality of the products and the service you received.

We apologise again for the missing headboard, but we’re glad our team was able to resolve the issue quickly and get the replacement sent out the same day.

It’s fantastic to hear that everything was exactly what you wanted, and we truly appreciate your support and willingness to use us again.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Not yet unwrapped but all looks good

Not yet unwrapped but all looks good, user friendly ordering, delivered on time, no issues….. Would use again and would recommend 👍

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you found the ordering process user-friendly and that your delivery arrived on time without any issues.

We really appreciate your recommendation and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed

Great bed. Good price. Great communication about bed and delivery all the way through. Will use again. 100% Recomend.

16 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the quality, value, and communication throughout the ordering and delivery process.

We truly appreciate your recommendation and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Good quality bed

Good quality bed

9 April 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you’re happy with the quality of your bed.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Be careful of this company

Ordered double lift ottoman bed matress headboard installation and old bed taken away from midas beds
V1 delivered installed and just after they went the ottoman wouldnt come down reported it to customer services says apply pressure still didnt come down they sent V1 again they said it was faulty 6.5.26 couldnt use it offered replacement or refund opted for refund which was in bank on 15.5.26 still waiting for faulty bed to be dismantled and collected as of today 28.5.26 thats 22 days of sleeping on sofa and counting sent loads of emails phone calls photo etc to customer service
Faulty bed collected today
I cant understand that midas did not know the faulty bed hadnt been collected (as they state in their response to my original review) as stated previous since receipt of refund i have sent numerous emails and a couple of phone calls to request collection of this bed and i did receive replies stating they would look into this matter and expedite collection it has taken them over 14days since refund issued
Anyway bed gone now and im sure anyone reading this review and response will come to their own conclusions

28 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi Jacqueline,

Firstly, we are very sorry for the experience you’ve had and for the inconvenience this situation has caused you.

We arranged for V1, our logistics and installation partner, to collect the faulty bed after your refund was processed, and until seeing your review today we were not aware this collection had still not taken place. We completely understand your frustration, especially after being without a bed for such a long time.

Now that this has been brought to our attention, we are escalating this urgently with V1 and pushing for the bed to be dismantled and collected as a priority. A member of our team will also continue to monitor this until it has been fully resolved.

Again, we sincerely apologise for the inconvenience and disappointment caused.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed is amazing delivery was quick and…

Bed is amazing delivery was quick and on time helpful delivery guys
Very happy thank you so much

6 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you love your new bed and that the delivery was quick, on time, and carried out by a helpful team.

We really appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered bed base excellent…

Ordered bed base excellent communication between midas and myself. Delivered within a week.good quality base.woukd definitely recommend

27 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you were happy with the communication, delivery time, and quality of your bed base.

We really appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Good customer service

Good customer service

19 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with our customer service.

Kind regards,
Midas Beds

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