Midas BedsReviews 

503
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

503 reviews

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1-star

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Replied to 100% of negative reviews

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4.5

All reviews

(503)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good communication. Professional service

3 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were happy with the fast delivery, clear communication, and professional service.

We truly appreciate your support and are pleased you had a positive experience with Midas Beds.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Delivered on time

Delivered on time. Bed ok. Not the best but ok

30 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We’re pleased to hear your bed was delivered on time.

We’re sorry to hear the bed did not fully meet your expectations. Customer feedback is important to us, and we appreciate you taking the time to share your thoughts. If there is anything specific we can assist with, please don’t hesitate to get in touch.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Happy with the zip and link beds and…

Happy with the zip and link beds and service

28 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your kind review!

We're delighted to hear that you're happy with your zip and link beds and the service you received. It’s great to know everything met your expectations.

Thank you for choosing Midas Beds, and we hope you enjoy your beds for many years to come.

Kind regards,
Midas Beds

Rated 3 out of 5 stars

There were no instructions on the…

There were no instructions on the assembly of the bed and headboard. Also the staples and cloth keeping the drawers secure were incredibly difficult to remove. We were otherwise satisfied with the bed and its delivery.

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your feedback and for taking the time to leave a review.

We’re sorry to hear that the assembly instructions were not immediately clear and that you had difficulty removing the staples and protective cloth from the drawers. We understand this can be frustrating during setup.

Just to let you know, our assembly instructions are available on our website under the Information section, and these may be helpful for future reference.

We’re pleased to hear that you were otherwise satisfied with the bed and the delivery service, and we really appreciate your overall feedback.

Thank you for choosing Midas Beds.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

The build quality and quality control…

The build quality and quality control on these beds are terrible. The bed had to be returned which was easy enough however it shouldn't have come out like that. Then when I get the new bed I try to fit the head board to find two of threaded inserts were lose so could not be tightened. If the issues above didn't happen it would be a good product.

6 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave your feedback.

We're sorry to hear about the issues you experienced with both your original bed and the replacement. While we're pleased that the return process was straightforward, we understand your frustration that the product did not meet expectations and that further issues arose when fitting the headboard.

The problems you have described are not representative of the quality standards we aim to maintain, and we sincerely apologize for the inconvenience caused. We take quality control seriously and will ensure your feedback is passed on to our manufacturing team for review.

If there is anything still unresolved, please contact us at support@midasbeds.co.uk with your order details, and we will be happy to assist further.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Had a fantastic experience from start…

Had a fantastic experience from start to finish. The bed frame is excellent quality—solid, and exactly as described. The whole process felt smooth and professional, and the delivery was outstanding: fast, well-organised, and handled with real care.

Overall, I’m genuinely impressed with both the product and the service and would happily recommend them to anyone looking for a reliable bed supplier.

30 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience from start to finish. It’s great to know that you're pleased with the quality of your bed frame and that it met your expectations exactly as described.

We’re also very pleased that the delivery service was fast, well-organised, and handled with care, as we always aim to ensure a smooth and professional experience throughout.

Thank you for your recommendation and for choosing Midas Beds. We truly appreciate your support and hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Perfect Quality

Beautiful bed, easy to put together, delivery was easy as I received a call 30 minutes beforehand to let me know they was near. Company called me a few weeks after to check how the bed was, very good customer service.

6 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your wonderful review!

We're delighted to hear that you’re happy with your new bed and found it easy to assemble. It’s also great to know that the delivery team kept you informed with a call beforehand and that the follow-up call a few weeks later added to your positive experience.

Providing helpful communication and good customer service is something we take pride in, so your feedback is truly appreciated.

Thank you for choosing Midas Beds. We hope you continue to enjoy your bed for many years to come.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

"the worst thing we've ever bought" and no customer service

To quote my wife "this is the worst thing we've ever bought".

I have never left a one star review before but I have sent Midas 3 emails, left two voicemails and tried to call countless times since receiving this bed and no one will offer me any solutions. One person called me back and promised someone else would call me to make it good but no one ever did. I hope this review prevents anyone else making a mistake with this company. Mistakes happen but it's how you deal with them and this lot aren't dealing with them.

I bought a bed from Midas, one of the more expensive ones in their range, and a headboard to go with it.

Delivery was absolutely fine and relatively prompt. The team put it into the room without issue and the packaging was solid.

The bed looked fine and the headboard looks quite nice.

However:

1) the metal holes for the gliders were full of wood so they couldn't be inserted.
2) one of the drawers doesn't open regardless of effort and prying. It's completely stuck. Still is, I have no idea what to do there.
3) there are no instructions at all, not even a courtesy piece of paper.
4) it's not clear where the headboard screws go into the bed at all so you're presumabt expected to make a hole in the fabric of your brand new bed to hopefully find the nut.
5) the headboard was missing half the screws and washers. We needed four and only had two of each
6) the headboard prop is the wrong width for the nuts so doesn't go on smoothly at all
7) once the feet are on the headboard prop is too short for the bed so it's got nothing taking the pressure at the bottom. It looks and feels like it's a matter of time before it breaks
8) I paid for the heavy duty bed as my mattress alone is close to 100kg and it does not feel heavy duty at all. It's just a cheap divan frame.

Avoid this company.

Edit: I see Midas have replied asking me to email. I have. I also added my order details here before they replied. How many customers have this experience that they can't tell who I am?

3 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

We're very sorry to read about your experience and the frustration this has caused. This is certainly not the level of service we aim to provide, and we sincerely apologize for the difficulties you've encountered.

Unfortunately, we have been unable to identify your order details from this review alone. Please email us at support@midasbeds.co.uk with your order number and contact information, and we will be happy to investigate these issues and work towards a resolution as quickly as possible.

We take all customer feedback seriously and would appreciate the opportunity to put things right. We look forward to hearing from you and resolving your concerns.

Kind regards,

Midas Beds Customer Support

Rated 5 out of 5 stars

Delivery guys were great

I had booked for my old bed to be taken away however did not realise I had to dismantle the ottoman base. The 2 delivery guys were brilliant and did it for me which I was so thankful for. I was kept informed of updates regarding delivery and was able to select a convenient delivery slot. I also made a mistake when placing my order and ordered a double bed but a single headboard. The error was picked up quickly and i was able to correct it easily. i would definitely use again.

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your lovely review!

We're delighted to hear that our delivery team were able to help with dismantling your ottoman base and that you found them so helpful on the day. We’ll be sure to pass your kind words on to them.

It’s also great to know that you were kept well informed throughout the delivery process and that you were able to choose a convenient time slot. We’re pleased we could also quickly pick up and help correct the ordering error to ensure everything matched what you needed.

Thank you for your recommendation and for choosing Midas Beds. We really appreciate your support and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

I’m sorry to say they just want your money, no quality!!

I’m sorry to say, very disappointed! My bed arrived, Divan with 4 drawers. No instructions but I put it together. On completion I cannot open any of the four drawers and one is broken! I sent a messaged the company on the same day to ask how they would resolve this, I have had no reply! Do not use this company!!

5 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

We're very sorry to hear about your experience and understand your frustration. Thank you for bringing this to our attention.

We have arranged for a replacement base to be sent to you, and it is currently on its way. We sincerely apologize for the inconvenience caused by the faulty drawers and for the delay in responding to your message.

If you have any further questions or need any assistance while waiting for your replacement, please don't hesitate to contact us. We appreciate your patience and the opportunity to put this right.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Super Easy Ordering, Super Product

From order to delivery a smooth process. Even allowing for a UK bank Holiday the bed arrived 7 days from ordering.
Ordering was easy and delivery was completed professionally. The driver called to let us know they were on their way and delivered to the room it is being used in.

5 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your wonderful review!

We're delighted to hear that the whole process from order to delivery was smooth, even with the UK bank holiday in between. It’s great to know the ordering process was easy and that our delivery team kept you informed and delivered your bed directly to the room it was needed in.

We really appreciate your kind words and are pleased you had such a positive experience with us.

Thank you for choosing Midas Beds, and we hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Helpful,respectful,efficient.

30 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your kind review!

We're really pleased to hear that you found our service helpful, respectful, and efficient. Providing a smooth and positive experience for our customers is very important to us, so it's great to know we delivered that for you.

Thank you for choosing Midas Beds. We hope you enjoy your new bed.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent order and delivery process

When I ordered the bed I had a confirmation email with information about delivery ie 2 man team and the timescale. A week later I had a phone call from the delivery chap telling me a day and time slot followed by another confirmation email.I also had a phone call on the day that they delivered. Turn around from order to delivery was about 8 days with email and phone call updates, very impressed with the communication updates.
The divan itself is just what I wanted, it is sturdy and with great storage.
Given this experience, I would definitely order from this company again.

26 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for taking the time to leave such a detailed and positive review.

We're delighted to hear that you were impressed with the communication throughout the ordering and delivery process. Keeping our customers informed every step of the way is something we strive for, so it's wonderful to know that the email and phone call updates helped make your experience a smooth one.

We're also pleased that your divan bed is exactly what you were looking for and that you're happy with its sturdiness and storage capacity.

Thank you for your kind words and for placing your trust in Midas Beds. Knowing that you would order from us again is the highest compliment we could receive.

We hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Highly recommended

Super fast delivery, great value for money.

2 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your fantastic review!

We're delighted to hear that you were pleased with our fast delivery service and found your purchase to be great value for money. Providing quality products at competitive prices, along with a smooth delivery experience, is something we take great pride in.

Thank you for choosing Midas Beds and for taking the time to share your experience. We hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivery was excellent and it was easy…

Delivery was excellent and it was easy to put together

3 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your wonderful review!

We're delighted to hear that your delivery experience was excellent and that you found the bed easy to assemble. We strive to make the entire process as smooth as possible, from delivery right through to setup, so it's great to know we achieved that for you.

Thank you for choosing Midas Beds. We hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Solid all round business

Really good Website, happy with the bed and product so far. Delivery was perfect I can recommend.

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your fantastic review!

We're delighted to hear that you found our website easy to use, that you're happy with your bed, and that the delivery process went perfectly. It's always great to receive positive feedback, and we're especially pleased that you would recommend us to others.

Thank you for choosing Midas Beds. We hope you continue to enjoy your new bed for years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

MIDAS BEDS 5*…

Reliable service and polite delivery staff 😁

20 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for your kind review!

We're delighted to hear that you found our service reliable and our delivery team polite and professional. We take great pride in providing a positive experience from order to delivery, so it's wonderful to know we met your expectations.

Thank you for choosing Midas Beds, and we hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

PROMPT DELIVERY, COMFORTABLE BED

Remarkably quick delivery for a bespoke product. Assembly of the Ottoman a little tricky for one until the gas struts are in place. You could put a video of this on your website. The finished bed is (so far) much more comfortable than it predecessor. Can anyone tell me the purpose of the eight wooden cubes with holes through them? Nonetheless, fine service from friendly people and recommended.

28 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you were pleased with the delivery and that you're finding your new bed more comfortable than its predecessor. We also appreciate your feedback regarding the Ottoman assembly.

Just to let you know, we do have assembly videos available on our website under the Information section, which may be helpful for future reference and for other customers assembling their beds.

Regarding the wooden blocks, these are designed to be fitted between the base and the headboard to create a small gap. This allows the Ottoman lid to open and close freely without coming into contact with the headboard.

Thank you again for your kind words about our service and team. We truly appreciate your recommendation and hope you enjoy your new bed for many years to come.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Prompt service.

The replacement drawer was delivered promptly and left in a secure place. Pleased with the prompt service.

2 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Here's a professional reply you can use:

Thank you for your review.

We're pleased to hear that your replacement drawer was delivered promptly and left in a secure location, and that you were happy with the service you received. We always aim to resolve any issues as quickly and efficiently as possible.

Thank you for your patience and for taking the time to share your feedback. We truly appreciate your support.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Quick delivery and no problems at all

Quick delivery and no problems at all. Bed was as described. Hopefully will stand the test of time.

12 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Here's a professional reply you can use:

Thank you for your great review!

We're delighted to hear that your bed arrived quickly, matched the description, and that the whole process was hassle-free. We take pride in providing quality products and reliable service, so it's wonderful to know we met your expectations.

We're confident your bed will continue to provide comfort and durability for years to come. Thank you for choosing Midas, and we hope to serve you again in the future.

Kind regards,
Midas Beds

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