Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more
Company replied
Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more
Company replied
10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more
Company replied
Company details
Written by the company
We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.
Contact info
Richmond Street, Keighley, BD21 2HH, Keighley, United Kingdom
- 0333 772 3735
- support@midasbeds.co.uk
- midasbeds.co.uk
4.5
Excellent
497 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, the price is definitely worth it for quality of the bed. Would recommend.
20 May 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful feedback! We’re delighted to hear you were happy with our customer service and that you feel the quality of the bed offers excellent value for money.
We truly appreciate your recommendation and support.
Kind regards,
Midas Beds
Absolutely terrific service
Absolutely terrific service, old bed taken away and new one assembled in no time at all. Beautiful product and well worth it too 😄
6 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your fantastic feedback! We’re delighted to hear you were happy with the service and that the team were able to remove your old bed and assemble your new one quickly and efficiently.
It’s wonderful to know you’re pleased with the quality of the product and feel it was well worth the investment. We truly appreciate your support.
Kind regards,
Midas Beds
Excellent price with 20% off quick…
Excellent price with 20% off quick delivery
11 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your feedback! We’re delighted to hear you were able to take advantage of our 20% discount and that you were pleased with both the value and the quick delivery.
We truly appreciate your support and are glad you had a positive experience with Midas Beds.
Kind regards,
Midas Beds
AVOIDE AVOID AVOID AVOID❌😡
AVOIDE AVOID AVOID AVOID❌😡
AVOIDE AVOID AVOID AVOID❌😡
HORRIBLE COMPANY WITH HORRIBLE ATTITUDE!!!!!!
Diabolical service, ordered a double otterman bed and headboard, the velvet material was really badly scratched and cheap, very thin material, the delivery service was also attrocious, no customer support available to speak to and to top it off the emails were responded to late, do not shop hear and go to a repiutable company
25 May 2026
Unprompted review
Reply from Midas Beds
We’re very sorry to hear that your experience did not meet your expectations. We sincerely apologise that you were unhappy with the product and service provided.
We would, however, like to clarify that we responded to your email within 24 hours and have since issued a refund. We have done our best to resolve the matter promptly and fairly.
If there is anything further we can assist you with, we are more than happy to help and would welcome the opportunity to address any remaining concerns.
Kind regards,
Midas Beds
Reply from Midas Beds
Thank you for your feedback! We’re delighted to hear you were happy with the value for money, prompt delivery, and the friendliness of our delivery team.
We truly appreciate your support and are pleased you had a positive experience with Midas Beds.
Kind regards,
Midas Beds
It looks so clean
Bought a zip and link bed and it looks so clean in the bed. Comfortable straight away and didn't have that cheap feel some beds do. Happy customer here.
7 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your fantastic feedback! We’re delighted to hear you’re happy with your zip and link bed and that it looks great in your room.
It’s wonderful to know you found it comfortable from the very first night and appreciated the quality and finish. We’re thrilled to have a happy customer!
Kind regards,
Midas Beds
Team SARB were brilliant
Team SARB were brilliant. Excellent service and delivery.
29 May 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful feedback! We’re delighted to hear that Team SARB provided excellent service and delivery.
We’ll be sure to pass your kind words on to the team—they’ll be thrilled to hear your feedback.
Kind regards,
Midas Beds
The small double ottoman bed was…
The small double ottoman bed was exactly what I was looking for to fit into our smallest bedroom. It looks good, the price was very competitive and on arrival was a good sturdy, well built bed.
Not only did I get a great bed, I was able to order a made to last mattress with it too.
Next time I need a bed, Midas Beds will be where I buy it from.
Thank you Midas for making the process so easy from ordering to delivery and the delivery men bought it upstairs to the bedroom room. Excellent service from start to finish.
4 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful feedback! We’re delighted to hear that the small double ottoman bed was exactly what you were looking for and that you were pleased with its quality, sturdiness, and value for money.
It’s also fantastic to know you found a mattress to complement your new bed and that the entire process, from ordering through to delivery, was smooth and hassle-free. We’re especially pleased to hear our delivery team helped by taking everything upstairs to your bedroom.
Thank you for your kind words and support. We look forward to helping you again when it’s time for your next bed.
Kind regards,
Midas Beds
Great product
Great product. Slightly slow delivery versus what was promised but happy overall
3 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your feedback! We’re delighted to hear you’re happy with the product overall.
We apologise that the delivery took a little longer than expected and appreciate your patience. Your feedback is valuable to us as we continue to improve our service.
Thank you for choosing Midas Beds.
Kind regards,
Midas Beds
Awful Experience
Awful Experience. Do not buy from this company.
Ordered bed in fabric choice. No call to say delivery was on way, yet had been told a time slot. They turned up just as I was leaving for school run. Could not get it delivered into room of choice due to this and they made me late for pick up.
Noticed straight away bed was not the right material. ‘Naples dove’ shown as a neutral beige/stone flat in colour material. Arrived as a grey crushed velvet like material.
Called them same day and asked for fabric samples as the bed itself is exactly what I need and was hoping to do a quick exchange. Son now without a bed frame and entry way to house inaccessible due to location of the bed delivered.
Was told by David Higgs the samples were sent and would take 5 working days. It has now been 3 weeks of back and forth with David continually lying to me. Samples been sent. Royal Mail failed to deliver. Samples sent again. And then asked for my address and postcode which was given originally when ordered samples & if he’s sent that many samples surely he would have it logged. Been sent another email today 3 weeks after the initial send out of samples that the samples have been sent again.
My son coming up to a month nearly with no bed frame. Believed the company would help and be of assistance to address their failure to provide accurate information on their own website.
Absolutely gutted at the horrendous service. Not a cheap bed. Worked my arse off to buy this for my son. And been incredibly let down. I have asked for compensation and have been entirely ignored. I will be taking this further unless resolved this week. I am also logging this as they have a 30 day return policy and their failure to execute this exchange with a customer who genuinely wanted their product is the reasoning this has gone on so long. And may surpass 30 days.
Sort it out Midas Beds!!
Order no: 5695
19 May 2026
Unprompted review
Reply from Midas Beds
Hi Shanise,
Thank you for your feedback, and we're sorry to hear about the frustration this situation has caused.
After investigating the matter, it appears that the original fabric samples were unfortunately lost in transit. We understand how disappointing this has been, particularly as you were waiting to make a decision regarding the fabric exchange for your son's bed.
We have since arranged for a new set of samples to be sent, and you should receive them shortly. Once they arrive, we will be happy to assist you in selecting an alternative fabric and progressing your exchange as quickly as possible.
We appreciate your patience and sincerely apologize for the delays and inconvenience caused. Our team remains committed to resolving this matter for you.
Kind regards,
Midas Beds
Absolutely worth it
Absolutely worth it! the bed arrived in great condition and feels much more expensive than what I paid.
2 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your fantastic feedback! We’re delighted to hear your bed arrived in great condition and exceeded your expectations in terms of quality and value.
It’s wonderful to know you feel it offers the look and feel of a much more expensive product. We truly appreciate your support.
Kind regards,
Midas Beds
Lovely UK made beds
Lovely UK made beds. We bought the ottoman which gives us so much more storage space. The guys who delivered them put them together efficiently and effectively.
4 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with your UK-made ottoman bed and the extra storage space it provides.
It’s also great to know our delivery team assembled everything efficiently and made the process smooth for you. We truly appreciate your support and kind words.
Kind regards,
Midas Beds
Midas bed
Men who delivered the bed were very nice. Assembled the bed and took the old one away. Very professional.
2 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your wonderful feedback! We’re delighted to hear the delivery team were friendly, professional, and able to assemble your new bed and remove the old one for you.
We’ll be sure to pass your kind words on to the team. Thank you for choosing Midas Beds.
Kind regards,
Midas Beds
Super helpful support
Delivery team were super helpful carrying everything upstairs because access in my house is awkward. Appreciate that a lot!!
4 June 2026
Unprompted review
Reply from Midas Beds
Thank you for your lovely feedback! We’re delighted to hear our delivery team were able to help and accommodate the access challenges in your home.
We’ll be sure to pass on your kind words to the team. Thank you for your support—we’re pleased we could make the delivery process as smooth as possible for you.
Kind regards,
Midas Beds
Reply from Midas Beds
Thank you for your feedback! We’re delighted to hear you were happy with the fast delivery, clear communication, and professional service.
We truly appreciate your support and are pleased you had a positive experience with Midas Beds.
Kind regards,
Midas Beds
Reply from Midas Beds
Thank you for your feedback. We’re pleased to hear your bed was delivered on time.
We’re sorry to hear the bed did not fully meet your expectations. Customer feedback is important to us, and we appreciate you taking the time to share your thoughts. If there is anything specific we can assist with, please don’t hesitate to get in touch.
Kind regards,
Midas Beds
Happy with the zip and link beds and…
Happy with the zip and link beds and service
28 May 2026
Unprompted review
Reply from Midas Beds
Hi,
Thank you for your kind review!
We're delighted to hear that you're happy with your zip and link beds and the service you received. It’s great to know everything met your expectations.
Thank you for choosing Midas Beds, and we hope you enjoy your beds for many years to come.
Kind regards,
Midas Beds
There were no instructions on the…
There were no instructions on the assembly of the bed and headboard. Also the staples and cloth keeping the drawers secure were incredibly difficult to remove. We were otherwise satisfied with the bed and its delivery.
1 June 2026
Unprompted review
Reply from Midas Beds
Hi,
Thank you for your feedback and for taking the time to leave a review.
We’re sorry to hear that the assembly instructions were not immediately clear and that you had difficulty removing the staples and protective cloth from the drawers. We understand this can be frustrating during setup.
Just to let you know, our assembly instructions are available on our website under the Information section, and these may be helpful for future reference.
We’re pleased to hear that you were otherwise satisfied with the bed and the delivery service, and we really appreciate your overall feedback.
Thank you for choosing Midas Beds.
Kind regards,
Midas Beds
The build quality and quality control…
The build quality and quality control on these beds are terrible. The bed had to be returned which was easy enough however it shouldn't have come out like that. Then when I get the new bed I try to fit the head board to find two of threaded inserts were lose so could not be tightened. If the issues above didn't happen it would be a good product.
6 June 2026
Unprompted review
Reply from Midas Beds
Thank you for taking the time to leave your feedback.
We're sorry to hear about the issues you experienced with both your original bed and the replacement. While we're pleased that the return process was straightforward, we understand your frustration that the product did not meet expectations and that further issues arose when fitting the headboard.
The problems you have described are not representative of the quality standards we aim to maintain, and we sincerely apologize for the inconvenience caused. We take quality control seriously and will ensure your feedback is passed on to our manufacturing team for review.
If there is anything still unresolved, please contact us at support@midasbeds.co.uk with your order details, and we will be happy to assist further.
Kind regards,
Midas Beds
Had a fantastic experience from start…
Had a fantastic experience from start to finish. The bed frame is excellent quality—solid, and exactly as described. The whole process felt smooth and professional, and the delivery was outstanding: fast, well-organised, and handled with real care.
Overall, I’m genuinely impressed with both the product and the service and would happily recommend them to anyone looking for a reliable bed supplier.
30 May 2026
Unprompted review
Reply from Midas Beds
Hi,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience from start to finish. It’s great to know that you're pleased with the quality of your bed frame and that it met your expectations exactly as described.
We’re also very pleased that the delivery service was fast, well-organised, and handled with care, as we always aim to ensure a smooth and professional experience throughout.
Thank you for your recommendation and for choosing Midas Beds. We truly appreciate your support and hope you enjoy your new bed for many years to come.
Kind regards,
Midas Beds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.