Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the services provided. Customers frequently praise the helpful and professional staff members for providing dedicated support and keeping everyone fully informed at every single stage. People note that communication is remarkably efficient and response times are consistently fast throughout the entire property journey. Though some customers noted experiencing stressful periods and difficult times due to external factors or third parties, the overall service remained exceptionally appreciated. Consumers emphasize that the dedicated team members always go above and beyond to ensure a smooth process and a successful outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being consistently... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the entire... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising the team for being quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

I’m helping my sister with her search for a new property. We arranged viewing for three properties that are being marketed by Michaels. Chloe was their representative. She was very professional in e... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professio... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Michaels have pulled it out the bag…

Michaels have pulled it out the bag again, they go above and beyond when selling your home and even step up with any help you need with your future purchase. I have used them on several occasions now and will definitely be using them again should the need arise.
The whole team are fantastic, friendly and helpful.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Michaels

All the team at Michaels were amazing ,very professional and always helpful. Nikki was fantastic and liaised with us throughout some difficult times. I would highly recommend Michaels to everyone
Enjoying our new home, Joan and David Waine

30 January 2026
Unprompted review
Rated 5 out of 5 stars

We would highly recommend the team at…

We would highly recommend the team at Michael’s. When we first instructed them to sell my parents home, we where impressed with their professionalism and straight talking. Mum asked how long will it take for an offer and they said between 3 to 4 weeks. It took two.
We had a bereavement in the middle of the sale. Which they dealt with fantastically keeping everyone informed and giving us time and space. Then chancing everyone to get the sale completed while dealing with a very trying solicitor.
We can not thank you all enough for everything you’ve done.
Regards
Mark and Jackie Collins

3 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the service from Michaels was absolutely outstanding. The whole process can be stressful at the best of times, but they genuinely made it as smooth as possible.

A special mention to Jo who went above and beyond throughout. Communication was excellent, they were always approachable, proactive, and kept us informed every step of the way. When our solicitor was unfortunately very slow and poor with communication, Jo consistently chased updates, kept things moving, and often told us what was happening before we heard anything from our own solicitor.

Without their help, patience, and dedication, the process would have been far more frustrating. It honestly felt like they were the only ones properly on our side, making sure things didn’t stall completely.

I wouldn’t hesitate to recommend Michael’s and especially Jo to anyone buying or selling a property. An absolute credit to the company.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience Throughout

Sold my house with Michael’s and from the very start to the finish line I found them all very professional. Photos of the house were amazing. They answered all my questions and concerns however small. I would definitely recommend Michaels estate agents.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing help and support throughout

Amazing help and support throughout, from the initial contact right through to handing me the keys to my first property. I couldn’t have done it without them. A special thank you to Nikki, who was always just an email or a call away and ready to answer any questions and offer help and support in whatever way she could. I would recommend them without any hesitation.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience selling our…

We had a great experience selling our property with this estate agent. The service was professional, efficient, and communication was excellent throughout.
A special shout out to Oliver at the Sale branch, who was brilliant and a real asset to the company. Thanks also to Michael, Nikki, and Lee for all their hard work and support.
We would happily recommend this team to anyone looking to sell their property.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Michaels were brilliant throughout the…

Michaels were brilliant throughout the whole process of selling our home. From the valuation and marketing with Aaron to the sales progression with Jacqui they were truly 5*! We can certainly highly recommend. Laura & Joel Smith

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing trainee!

We met Kieran for a viewing as first time buyers, we had a really pleasant viewing. He was welcoming, knowledgeable, and gave us plenty of time to look around without any pressure. Thank you!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

A positive experience

Kieran was very attentive and showed us around 2 houses one after another. They were realtively new builds and he did well with the limited information he had and passed on questions he didn’t have the answer to for further enquiries. He was personable and overall the experience and professionalism from Michaels has been very good.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great viewings

Kieran was great at providing more background on each property we viewed, and also talked more about the buying process with Micheal’s.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

First class service all round…

From first contact to completion of our sale, we have nothing but positive things to say about Michaels Property Consultants. We absolutely and wholeheartedly recommend them to anyone thinking of selling. Michael and Lee were knowledgeable and kept us informed. A special mention however, must be given to Nikki, who, is frankly a star! Not only did she update us throughout the process, even when there was not much happening, but her suggestions were super
helpful. Nikki went above and beyond to help us, for which, we are eternally grateful. If there was something negative to highlight, I would, but we genuinely have no negative comments to make. Can't say that very often!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional and friendly!

Although the appointment was rescheduled it was only by 15 minutes and they called me well in advance to confirm the new time. The agent, Kieran was very professional and friendly and gave helpful information about the property. I also appreciated the brochure with full property details I received at the end of the viewing - nice to have something in hard copy for easy reference.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

We just bought our first home and…

We just bought our first home and Michaels was the estate agent. From the start of the process to us receiving our keys they have done an exceptional job.

A massive thank you to Jo who was there to make sure we completed on time. She has been so helpful throughout the process and she kept us up to date every step of the way. Thank you so so much Jo!

I would definitely recommend using Michael's.

28 November 2025
Unprompted review

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