Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the services provided. Customers frequently praise the helpful and professional staff members for providing dedicated support and keeping everyone fully informed at every single stage. People note that communication is remarkably efficient and response times are consistently fast throughout the entire property journey. Though some customers noted experiencing stressful periods and difficult times due to external factors or third parties, the overall service remained exceptionally appreciated. Consumers emphasize that the dedicated team members always go above and beyond to ensure a smooth process and a successful outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being consistently... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the entire... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising the team for being quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

I’m helping my sister with her search for a new property. We arranged viewing for three properties that are being marketed by Michaels. Chloe was their representative. She was very professional in e... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professio... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute joke………20 Acacia avenue…

Absolute joke………20 Acacia avenue Colchester just sold for £260K…….that’s £40k below market value.Unfortunately my dimwit of a brother listened to these cowboys regards a valuation and went with advice.

My mum and dad spent their entire lives paying for their home only for it to be sold for peanuts……..My mum was offered £290k in 2021 and property prices have slowly increased……….someone without a conscience has gained a nice pot of commission.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Michaels Estate Agents are the best

Michaels Estate Agent have always been friendly and helpful. I don't usually leave reviews but I need to write positively about my experience with Michaels and especially Kyle Hockley. I have 3 rental properties and have used various agents over the years woth mixed experiences but I would only now use Michaels going forward. Kyle was professional, accurately priced my properties and got the asking price all within a week of being advertised. Kyle also takes very good photos!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

The team at Michaels we're wonderful…

The team at Michaels we're wonderful from start to finish, super helpful, proactive and friendly making the experience of buying our house far more enjoyable! Jo and Michael B in particular, huge thank you to you 🙏🏡

16 May 2026
Unprompted review
Rated 5 out of 5 stars

To Nikki and Lee and the rest of her…

To Nikki and Lee and the rest of her amazing team at Michaels. Thankyou very much for making the process of buying our first property so smooth and going the extra length with communications reassuring me and my partner every step of the way! I could not be more happy with the ongoing service I have recieved! Highly recommended and when I move in the future I know who I will be going through!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Michaels Estate…

Fantastic service from Michaels Estate Agents from start to finish. From the initial valuation through to completion, the customer service has been exceptional. The sales team arranged everything, carrying out viewings and liaising throughout, which took a huge amount of pressure off me. Once the sale was agreed, Nikki was a constant support—keeping me regularly updated and ensuring the whole process ran smoothly. I wouldn’t hesitate to recommend Michaels Estate Agents.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Kyle Hockley very helpful & responds quickly

Kyle Hockley was very helpful and appreciated our urgency after being let down by a different letting agent.
We had back to back veiwings after the property was advertised and Kyle kept as very well informed.

Michaels now look after both of our properties and their service is well appreciated.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

We had a really positive experience with Michael's Property Consultants. After a difficult and stressful start with previous tenants, they stepped up especially Kyle and completely turned things around for us. Kyle was professional, proactive, and kept us informed throughout the whole process.

Thanks to Kyle and the teams hard work and expertise, they secured great new tenants quickly and helped get our property rented again with minimal hassle.

Kyle's communication was excellent, and he genuinely made us feel supported every step of the way.

We’re very grateful for Kyles help and would highly recommend him and Michael's to any landlord looking for a reliable and efficient letting agent.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Jonathan was fantastic

Jonathan was fantastic, very professional and we felt at ease with him.

We looked at 4 properties and his knowledge and calm made it a lovely experience.

We will be back to view 1 of the houses and would like to have Jonathan to guide us again.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

The team at Michaels have been…

The team at Michaels have been absolutely faultless
Even though I haven’t bought a property with them, I viewed many with these guys and they were fantastic
I originally had put an offer in for one of their properties, but had to pull out. They were very accommodating and helped me try and find another property and were always happy to help
Property hunting can be very stressful, but the team here made it all that little bit easier
Big thanks to Lee and the team for all your help!
Look forward to using you all again soon enough
Paul hammond

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

We purchased our property, 6 years ago, through Michaels and were so impressed with the service when we decided to sell they were the only Estate Agent we contacted. So happy we did. From Cameron, taking photos and doing the initial consultation, Michael compiling the brochure and Lee and Ollie arranging viewings, the service has been first class. However they really come into their own with the fantastic customer service, and support, provided by Nikki.

Nikki is the Sales Progressor. She constantly kept us updated and tirelessly chased agents and solicitors on our behalf. Every call and email we sent was answered the same day. We felt we always knew what was happening, which is so important, especially due to the complications further down the chain.

To all at Michaels, especially Nikki, we cannot thank you enough for your assistance and kindness during our move. If we move again you can be sure we would come to yourselves. We cannot recommend you highly enough. THANK YOU.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers review

Me and my partner bought our first property with Michaels and I couldn’t recommend them highly enough.
Michael and Nikki were fantastic throughout chasing, providing updates and getting us completed on the purchase within 4 months stress free.
Great service from a great company.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Michael’s was the estate agent I bought…

Michael’s was the estate agent I bought my property through rather than the one I sold through and I wish I had sold through them as well, as they were so much better than my estate agent! Michael’s kept me updated all the way through a very drawn out and painful procedure and were always contactable via phone and email. Thank you so much, and particular thanks to Nikki for all your hard work!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

First-time buyers of no.29

We are first-time buyers after renting for many years and have dealt with a wide range of estate agents (not all of them positive experiences). As a result, we were quite apprehensive about the buying process, especially as it was all new to us.

However, we’re pleased to say the service we received has been nothing short of excellent. Nikki and the team in Colchester have kept us reassured, supported, and well-informed throughout the entire journey. (now we egarly await collecting our keys Monday)
We truly cannot fault their professionalism, friendliness, and ongoing support, particularly Nikki, who has been fantastic.

We wouldn’t hesitate to use their services again in the future.
Jess & Charlie

25 March 2026
Unprompted review

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