Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, friendly, and thoroughly knowledgeable during property viewings and sales. Consumers note that agents consistently go above and beyond to answer questions promptly and provide seamless support throughout the entire moving process. Some people also felt that the customer service team provided outstanding communication and kept everyone thoroughly updated during difficult moments. Reviewers highlight the impressive response times and swift replies to emails and inquiries, making ongoing communication completely effortless. People truly appreciate the smooth user experience and unwavering dedication, ensuring property transactions are managed stress-free from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptional professionalism, helpfulness,... See more

Service

People report positive experiences with service, noting that staff members are consistently friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting that reviewers felt consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the team ensures a... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

I cannot fault this Estate Agent. The service I received from the outset was first class. They keep you updated weekly throughout the process and worked tirelessly to ensure my property completed qu... See more

Rated 5 out of 5 stars

I cannot recommend this estate agent enough, from the very first meeting with Lee to closing out with Nikki the whole team has been outstanding in many ways. The care, patience and understanding in se... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful!

Kieran was very friendly, he arrived very early and was very personable. Big smiles, very knowledgeable, super helpful and willing to accept questions. Answered confidently, very impressed and would definitely make me more inclined to return to Michaels again.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Polite and helpful

Kieron was very polite and helpful. He answered all questions that were asked and was happy to go away and find out answers to those he was unsure of. He was patient and explained everything well

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Agent

Kieran was very enthusiastic when talking to us about the property, very honest, he knew about the properties very well and so whatever questions we had he answered them as best as he could. Very, very helpful, thank you so much!!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Courteous

Kieran was punctual and took us round the two properties we were exploring with a great sense of professionalism. He answered all our questions and when in doubt reached back to the office for clarification. Thank you Kieran for the great job.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Found the best the hard way.

After 2 other Colchester agents fell way short of what they were supposed to do, i came to Michaels and never looked back. Lee and Jo kept me well informed with regular updates, with no failed promises and total transparency. Should i move again i would go to Michaels first next time. Thank you to all staff, i applaud you.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Sales Apprentice

Kieran has great showing us around the house. He allowed us to look around but answered any questions we had.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

He knows his stuff

Kieran was thorough, he was open to all questions and welcoming as well. My partner and I were impressed with the details he was giving as we are new buyers.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

What a great team at Michael’s

What a great team at Michael’s! From our first viewing with Connor, to Carla and Alan helping to get the exchange across the line, their service has been absolutely brilliant! Wouldn’t hesitate to recommend.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Michaels!

Just completed on a house purchase in Wivenhoe using Michaels. Massive thank you to Connor for selling us the house, and Carla and Alan for their support in chasing solicitors and communicating with the chain. Brilliant service from start to finish

22 July 2025
Unprompted review
Rated 5 out of 5 stars

So helpful from start to finish

So helpful from start to finish. Always responsive and were able to show potential buyers around when I wasn't in and a great help through the final stages. All staff warm and friendly and made for a stress free process.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and lovely team

Laura has been fantastic throughout the process, she's professional, patient, friendly, and has always been available when we've needed her to answer any questions.

We'd like to thank her and the whole team for all their support throughout this process.

7 August 2025
Unprompted review

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