Mew Mews Fashion Reviews 

1,552
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 523 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting the stunning and unique designs that often exceed expectations in person compared to online images. Many people are impressed with the high quality of the materials and construction, noting that items are well-made, durable, and flattering. Reviewers frequently receive compliments when wearing these items, making them feel amazing and confident. However, some customers also noted issues with delivery times, mentioning that orders could take a while to arrive, sometimes up to several weeks. A few other people also felt that the quality was poor, with items not matching descriptions or pictures, having defects, or being made of cheap materials. Additionally, some reviewers experienced difficulties with customer service regarding returns and refunds, describing it as unresponsive or unhelpful.

What people talk about most

Product

Consumers find product quality to be a mixed experience, with many praising the high quality, luxurious feel,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the great quality of products,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Delivery service

People report ambiguous experiences with delivery service, with some consumers praising fast shipping and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love their dresses, the last one I got is absolutely stunning 🤩

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

A woman friend of mine suggested to buy elegant and sensual dresses and so I did. Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few d... See more

Company replied

Rated 5 out of 5 stars

Delivery takes awhile so order wayyyyy in advance of your event. However, it’s worth the wait!!! My dress was beautiful and I received so many compliments on it….wore it to a Vegas White party and it... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,552)

527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

dress was perfect

10 May 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lara! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I’m absolutely thrilled with my dress…

I’m absolutely thrilled with my dress from Mew Mew — it’s stunning and exceeded all my expectations.

A huge thank you for the truly exceptional customer service. I had delivery issues because postal service in my country stopped operating, and the team went above and beyond to accommodate me by shipping my dress to another country for my convenience.

The dress itself is incredibly high-quality, beautifully made, and so eye-catching. On the very first day I wore it, several people complimented me and asked which brand it was.

I highly recommend ordering from Mew Mew — both the product and the service were genuinely outstanding.

26 April 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Julia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

The price doesn't match the quality

The price doesn't match the quality. They don't give you the details about the material of the items. I received a 100% Polyester dress. I paid $100 plus shipping and handling. It took over a month to arrive. I could've gotten the same dress on AliExpress for $15. Highly disappointed. Cute dresses but poor quality. Very deceiving.

10 May 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

Do not order from here.

Do not order from here.

They never send the dresses, you have to write to them to inquire about your order and then they go on a long explanation about delays and preorders even though the item showed available stock upon purchase.

Then when requesting to cancel an order, they charge a 5% processing fee even though the dresses were apparently not in stock in the first place.

Stay away.

10 May 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

Absolutely love my dress from Mew Mew

Absolutely love my dress from Mew Mew
Beautiful quality fit perfectly and the whole experience was seamless
Will definitely be shopping here again

9 May 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Ms Deb Diamantis ! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Amazing experience

Amazing experience! customer service is excellent the dress I purchased was stunning! Exactly as described and fit was perfect 🤩 love this company best dresses out there ✨✨🤍

6 May 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Simone! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

I ordered two dresses that I paid $500…

I ordered two dresses that I paid $500 for and they arrived made with the cheep material so I emailed them to return the CHEEP Dresses !They waited till there 7 day return policy and then reached out with Hi Love Im sorry but its to late to return. I called my bank and they told me to return and I paid more money and to send back . How ever I called the bank back and they said I needed the mailing receipt and I lost it . MEWS GOT THERE DRESSES AND STOLE MY MONEY !

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The quality of the clothing is really good and definitely worth it. The delivery took a bit longer than expected, but it wasn’t a big issue. The support team is very friendly and always ready to help with any questions or problems. Overall, very satisfied!

6 May 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Sofiia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Great quality

Great quality. I have ordered 2 dresses this far and they exceeded my expectations quality wise. They are really heavy with crystals and gorgeous beading. Sizing is also true to size.
One dress took a bit longer than expected, but still arrived after a couple of weeks. Would order again.

6 May 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Zoe! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Really nice dress and good quality

Really nice dress and good quality.
Happy with my order, will order again.

3 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Johanna! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 2 out of 5 stars

I ordered a party dress from this…

I ordered a party dress from this website. Although price was 127$, quality was like 27$ from Temu including the packaging and plastic smell of it. Many of its pearls and stones fell down as I was opening it. It is low quality, not durable and definetely not like in the picture. Many positive comments here are AI written as you can tell from the heavy usage of smiley and "-".

22 August 2025
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

I Ordered A Dress and Shoes for my birthday

I had a very disappointing experience with Mew Mew. I placed an order on March 3, 2026, for a dress and a pair of shoes for my birthday party on March 12. I paid $48 for overnight shipping to ensure everything arrived on time.

My package order#250962 didn’t arrive until March 11, just one day before my event, and when I opened it, the shoes were missing. I contacted customer service via email (as there is no phone number available) and was initially told the shoes were stuck in customs and would arrive a few days later. Later, they admitted the shoes had not been shipped at all due to lack of inventory.

This completely ruined my birthday outfit.

After waiting, I finally received the shoes in April over a month later and they were the wrong size. I contacted the company again to request a refund or exchange, but responses were extremely delayed, and I was never provided a return label as promised.

I paid using PayPal Pay in 4. When I tried to file a claim, PayPal informed me I had missed the deadline, as I had been waiting on the company to respond and resolve the issue.

In total, I lost $300 and was left with an unusable product, poor communication, and a ruined special occasion. This experience reflects extremely poor business practices: delayed shipping, failure to fulfill an order, sending incorrect items, and lack of customer support.

I will not be shopping with Mew Mew again.

2 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that! We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

Items were out of stock

Items were out of stock, but it didn't say that on the site. I only found out that this was true when customer service told me when my item didn't ship! This happened 2x!!! I am disappointed and the dresses are cheap and huge!

18 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that! We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

I loved the dress

I loved the dress; besides being of great quality, it's gorgeous.

23 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Tifany! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, great quality and true to size.

29 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Anastasia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Thank you so much for the fast delivery

Thank you so much for the fast delivery! ✨ I was honestly a bit worried about ordering from abroad, but everything turned out perfect.
The dress is absolutely beautiful — great quality, fits perfectly, and looks even better in real life 😍 You can really feel the care in every detail.
Customer service was also amazing — very helpful, responsive, and professional throughout the whole process.
Everything arrived quickly and in perfect condition. I’m really happy with my purchase and would definitely recommend ordering from you

29 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Xamka! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Absolutely loved the dress I purchased

Absolutely loved the dress I purchased! I wore it to a casino-themed fundraiser and got compliments all night. It was surprisingly comfortable, which I honestly wasn’t expecting with how stunning it looked. Overall, totally worth it and I will purchase from Mew Mews again!

23 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Jessica! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 2 out of 5 stars

The dress did not fit and was different…

The dress did not fit and was different from the photo. I requested to return it for a refund, first they said they would give me a credit note for 40% of the value (it was a $198cad dress), then in the next email gave me a code for only $48.

I then emailed again and asked why can I could not get a refund since it was full price? They then said they would give me a credit for 110% if I sent photos, which I did. I had barely tried the dress on and was back in the package.

Then, they send this very long email mailing it so complicated to return and pay the shipping, asking me to put the value as 5-8% of the value of the dress.

They can keep their money. Too much hassle. Maybe that’s what they want.

Will never order from them again.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from Mew Mews for the second…

I ordered from Mew Mews for the second time only because I had a voucher after complaining about the quality of my first purchase, and unfortunately, the experience was just as disappointing. The overall quality of their products is very poor, and the sizing is extremely inconsistent. For one dress, a size S fits loosely, while for another it’s so tight that it doesn’t look flattering at all.

In this case, the dress runs much smaller than expected. The material feels cheap and not durable, and there’s a very thin strap around the back of the neck that seems like it could break easily, especially since the dress itself is quite heavy. On top of that, the dress is much shorter than expected.

Overall, these are items you can wear once and then throw away, which is not what I would expect for the price. I wouldn’t recommend purchasing from this brand.

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The customer service reached out but their replies are as inconsistent as the sizes. Once thay say they will offer me a 50% refund to my bank account and the other that they cannot refund as I have purchased with a gift card (which I got from them to compensate for poor quality of the previous purchase). The answer is evertime different.

24 April 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

The return policy and shipping speeds…

The return policy and shipping speeds are terrible. This needs to be improved.

16 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that! We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

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