I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
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I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
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We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
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Company details
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great speed but compromised quality
The speed and convenience of the service was great but I sent a contrasty file by an artist famous for their contrasty B&W prints and opted of course for the expert service. Somewhere in the process the Metro expert decided that the print was too contrasty and dialed down the contrast. That was a mistake. The print is useable but it is not great.
6 March 2024
Reply from Metro Imaging
Thank you for the review, it is very much appreciated. We will be in touch to discuss how best we can reset and provide the desired result.
Their prints are very sharp
They were co kind and helpful with very fast responces to we when I was placing an order from and to be delivered to the south of France
6 March 2024
Exceptional prints
The quality of the prints were exceptional. Look forward to using Metro Imaging again.
11 February 2024
Reply from Metro Imaging
Hi, Thank you for the five star review, it is greatly appreciated and let us know if we can be of further service.
Very efficient
Very efficient, professional and kind at competitive prices. Warren went above and beyond to help me. Thanks guys, much appreciated.
23 February 2024
Reply from Metro Imaging
Hi, Many thanks for the positive review of our services and for mentioning Warren and his support.
Everything arrived on time and in good…
Everything arrived on time and in good condition.
16 February 2024
Reply from Metro Imaging
Thank you for the positive feedback and glad to hear all arrived.
lovley prints
20 February 2024
Reply from Metro Imaging
Thank you for the positive feedback and glad you like the prints
Always great quality and appreciate the…
Always great quality and appreciate the level of care and attention in the service.
15 February 2024
Reply from Metro Imaging
Many thanks for the positive review, it is very much appreciated.
Looks good, no complaints
Prints looks good, delivered within the estimated time frame. No complaints.
16 February 2024
Reply from Metro Imaging
Thank you for the five star review and glad you like our services.
Always great!
14 February 2024
Reply from Metro Imaging
Thank you! your five star review and positive comment is greatly appreciated.
Reply from Metro Imaging
Hi thank you for the five star review, it is very much appreciated.
GREAT SERVICE & PRODUCT
12 February 2024
Reply from Metro Imaging
Thank you for the positive feedback, and glad you like our services.
Reply from Metro Imaging
Hi, thank you for the positive feedback. There are a range of services including our online Self Service which is very competitively priced with no sacrifice in quality - please check the website for the full range or contact us vioa email and we can send more info through.
Disappointing!
Was really disappointed in the quality of the paper, which easily creased (which is visible inside picture frames), as well as the white borders on all photos which made it impossible to mount some of them properly. Had to redo several photo prints at another company. Also had delays with delivery.
10 January 2024
Reply from Metro Imaging
Hi, sorry that you had less than perfect service from us. We will email directly so that we can investigate and hopefully address any issues.
professional and responsive
professional and responsive service for my pretty poorly reduced negative transfer to digital and back to analogue. Very technically helpful on the phone and prompt service.
16 January 2024
Reply from Metro Imaging
Glad to hear we could be of help and many thanks for the positive feedback.
Great prints/
16 January 2024
Reply from Metro Imaging
Thank you for the five star review, it is greatly appreciated.
Fantastic service
Fantastic service, truly wonderful quality of print. Defo recommend, defo go back again :)
13 January 2024
Reply from Metro Imaging
Many thanks for the very positive feedback and we look forward to receiving more orders.
Reply from Metro Imaging
Thank you for the positive review, we appreciate your feedback.
The print look great but it would have…
The print look great but it would have been nice to be offered tiny minor corrections such as black/ white spots taken out even if I didn't pay for bespoke service
6 January 2024
Reply from Metro Imaging
Hi, Sorry to hear you are less than satisfied with our services. We will investigate and report back.
Great quality gallery print!
17 January 2024
Reply from Metro Imaging
Hello, many thanks for the positive feedback regarding our print services, it is very much appreciated.
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