I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
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See what reviewers are saying
I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
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We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
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Company details
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Metro Imaging
Many thanks for the positive review of our services, it is very much appreciated and we hope we can be of service again.
Quality printing and very helpful staff
17 September 2024
Reply from Metro Imaging
Thank you for the five star review, it is very much appreciated.
The service was very cooperative and…
The service was very cooperative and understanding . They set out to please me . I will be using them more .
2 September 2024
Reply from Metro Imaging
Thank you for the positive review of our services and hope to work with you again soon.
Exceptional print quality
Exceptional print quality, especially with black & white which has absolutely no colour casting whatsoever. Great customer service too, very helpful and friendly. Would fully recommend.
8 September 2024
Reply from Metro Imaging
Many thanks for the very positive feedback regarding our B&W service and hope to work with you again soon.
A great service and the print was of…
A great service and the print was of great quality
6 September 2024
Reply from Metro Imaging
Many thanks for the five star review, it is very much appreciated.
The print was pixelated.
21 August 2024
Reply from Metro Imaging
Soory to hear you have not had a good experience of our services. We will investigate and email you directly in an efort to remedy the issue.
Amazing colour prints
Amazing colour prints! Waiting on the black and whites now but expect them to be just as good
30 August 2024
Reply from Metro Imaging
Thank you for the five star review and glad you are satisfied with the colour prints.
Brilliant prints & great service.
I used the online self-service C-Type photo printing, relatively easy to order on line but with great customer service. A phone call about the paper surface was really unexpected and helpful. Fast turnaround and great prints. I had forgotten how nice a proper print could be, thank you.
29 August 2024
Unprompted review
Reply from Metro Imaging
Thank you so much for the very positive response to our online service, it is much appreciated.
Reply from Metro Imaging
Thank you for taking the time to review our services and for the five star review. We hope we can be of service in the future.
Great quality and very quick turnaround.
17 August 2024
Reply from Metro Imaging
Thank you for the positive rating and five stars, very much appreciated.
Reply from Metro Imaging
Many thanks for the five star review of our services, it is very much appreciated.
Great quality and value
Great colour rendition, super good print quality, captured the colours and contrast of both Fuji and Sony images , very pleased will use again
5 August 2024
Reply from Metro Imaging
Many thanks for the positive review and hope we can be of service in the future.
Reply from Metro Imaging
Thank you for the five star review, it is greatly appreciated.
Reply from Metro Imaging
Many thanks for the positive feedback, we always try our best and it is very much appreciated.
Image was wrong size, my fault but annoying.
Wanted a 10 x 8 print. Got one, but my image was a 5 x 3 in the corner and the rest was black. Now, I appreciate that I chose "self service" so it is my fault, clearly I got something wrong but it is annoying none the less. The instructions said (I paraphrase) don't chose a size, size it in your software before you upload. I thought I had done this but clearly got it wrong.
Will now have to try again (with a different company)
28 July 2024
Reply from Metro Imaging
Sorry to hear you were unhappy with our online self-service. We would be happy for one of our team members to liaise with you to discuss the online setup.
Reply from Metro Imaging
We are sorry to hear that you had a poor experience with our services. I will email directly to discuss to make good.
Great service
Great service, quality printing and packaging. I recommend theirs services.
22 July 2024
Reply from Metro Imaging
Many thanks for the positive review and five stars, it is very much appreciated.
Reply from Metro Imaging
Thank you for the positive review and five stars, it is very much appreciated.
Reply from Metro Imaging
Our pleasure and hope we can be of service in the future.
Very professional and responsive
Very professional, extremely quick response time and advice regarding lead times even for a last-minute order. Couldn’t recommend more!
3 July 2024
Reply from Metro Imaging
Thank you for the great review and five stars, it is very much appreciated.
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