Metfolio is user friendly.Very good customer service. Very prompt at responding to queries. Would be nice if the minimum amount to buy was reduced like in previous years .
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is very easy to use and also gives direct access to physical gold .
Company replied
The setup was pretty easy so far no complaints
Company replied
Really easy to operate and buy and sell. Support and points of contact really helpful and on top of admin if you have any queries or questions.
Company replied
Company details
Written by the company
Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!
Contact info
London , United Kingdom
- info@metfolio.com
- metfolio.com
3.8
Great
200 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are scammers beware
Don't buy any gold from them they are scammers please close the account on trustpilot
19 January 2026
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Easy to navigate
17 January 2026
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Basically this app is some kind of…
Basically this app is some kind of fraud. Cos you buy 1000 pound worth of gold you pay 500 fee to them for using the app. How are you actually meant to make money. A understand they are meant to make money but 50 percent is much,
3 January 2026
Unprompted review
Reply from Metfolio
When buying physical gold, it has to be manufactured and mined out of the ground, this process costs money.
Therefore when buying physical gold it will be at a premium and is meant to be held as a long term investment. And on the amounts you are buying we are the most competitive in the market.
On our app we clearly say you are buying gold fractionally, in order to build up to a full gold bar. Which if you buy from anywhere, comes at a premium.
had you read the information in app, this explains this fully, and we tell you when buying how many grams you get in exchange for your money.
- Meeren.
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
First time experience
First time buying gold seems like a great long term investment
16 January 2026
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
It waa good but could not put my add
16 January 2026
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Easy to use and clear
15 January 2026
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey Peter, thanks for letting us know, please reach out via support and we can help with this! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your review, we hope to give you a positive experience! - Meeren
First time ever buying gold.
First time ever buying gold.
I hope this may be a good investment in the future. When the time comes to eventually sell the gold where do I sell it it?
15 January 2026
Reply from Metfolio
Hey, thank you for your review, appreciate it. So on Metfolio, once you have enough gold, we will deliver that gold to you as a gold bar, and with that you can either hold long term or sell it too - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
Very easy sign up fee
Very easy sign up fee, have question regarding if I wanted to withdraw my money at any point is this possible
9 January 2026
Reply from Metfolio
Hey, thank you for your review, appreciate it. So on Metfolio, once you have enough gold, we will deliver that gold to you as a gold bar, and with that you can either hold long term or sell it too - Meeren
Reply from Metfolio
Hey, thank you for your positive review, appreciate it! - Meeren
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.