Metfolio Reviews 200

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendliness and straightforward setup, making it easy to operate, buy, and sell. Many people appreciate the direct access to physical gold and find the app intuitive to navigate, especially for first-time investors. The overall process is described as simple and convenient for investing in metal. However, some customers were not happy with the pricing and fees, noting that the service can be more expensive than alternatives. Concerns were raised about hidden charges, particularly when selling gold, and some felt that the premiums were too high, making it difficult to profit. A few other people also felt that the minimum amount to buy should be reduced.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and straightforward... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction, citing hidden fees... See more

Application

People report ambiguous experiences with the app. Many users express dissatisfaction, labeling it a "scam"... See more

Value for money

Users describe ambiguous interactions with value for money. Many consumers express dissatisfaction, noting... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise the ease of setting up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Metfolio is user friendly.Very good customer service. Very prompt at responding to queries. Would be nice if the minimum amount to buy was reduced like in previous years .

Company replied

Rated 5 out of 5 stars

Really easy to operate and buy and sell. Support and points of contact really helpful and on top of admin if you have any queries or questions.

Company replied


Company details

  1. Gold Dealer

Written by the company

Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!


Contact info

3.8

Great

TrustScore 4 out of 5

200 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Seems easy enough to set up

Seems easy enough to set up,
Worth the monthly investment as gold prices keep climbing

8 January 2026
Metfolio logo

Reply from Metfolio

Hey, thank you for your positive review, appreciate it! - Meeren

Rated 4 out of 5 stars

Gold!!

I’d like to make lists of money thru gold

2 January 2026
Metfolio logo

Reply from Metfolio

Hey, thank you for your positive review, appreciate it! - Meeren

Rated 1 out of 5 stars

Be careful

Be careful, there is no customer support for every £50 invested you receive £30 in gold making it hugely expensive. Impossible to cancel as the app does not work and regardless of reaching out to a “founder” you get no response great idea shocking execution avoid at all cost

29 December 2025
Unprompted review
Rated 4 out of 5 stars

Pretty dam good so far

The setup was pretty easy so far no complaints

27 December 2025
Metfolio logo

Reply from Metfolio

Hey, thank you for your positive review, appreciate it! - Meeren

Rated 5 out of 5 stars

Easy to navigate in app

Easy to navigate in app, first time investor, looking forward

27 December 2025
Metfolio logo

Reply from Metfolio

Hey, thank you for your positive review, appreciate it! - Meeren

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