Metal Morphosis Reviews 

87
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’m a bit late with my review but I really wanted to do it as my piercer called Smash was so lovely! I had a great experience & found the environment very professional & friendly. Covent Garden branch... See more

Rated 5 out of 5 stars

10/10. After some extensive research, we picked Metal Morphosis to get my daughter (9yrs old)’s first ears piercing. We were welcomed by Sienna, she was very helpful at explaining the pro... See more

Rated 5 out of 5 stars

I got my first piercings done at Carnaby Street by Frankie. I was so nervous but she was honestly amazing and talked me through every step. She really built a rapport so when it came time to get the p... See more

Rated 5 out of 5 stars

Booked in for four piercings. Two were existing piercings that I thought had closed but the team and Metal Morphosis were excellent and inspected each and determined they were still open and needed s... See more

Company details

  1. Body Piercing Shop

Written by the company

Born in the streets of London in 1991 and piercing ever since. Helping people feel more like themselves, offering expert piercing services and the highest quality jewellery. Stores in Carnaby Street, Covent Garden and online. We stand for unafraid self-identity, expression and exploration. Our jewellery is built to last, withstand and shine – just like the people who wear our pieces or visit our studios.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(87)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pierced by Julien!

Leaving a review here as well because it was just a really straightforward experience with lovely customer service. Went to the Hackney branch for a nostril piercing by Julien and can definitely recommend. The price and service are superior

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Clean venue with lovely, professional staff

I had a brilliant experience in Metalmorphosis, Carnaby Street. Clem was very friendly and accomodating so he made me feel at ease before my piercing appointment. This was my first cartilage piercing and I was very lucky to have had it done by the lovely Cheryl. She was extremely professional and kindly explained the process to me. I would highly recommend having your piercing done here. I love mine and I am coming back for more!

5 June 2022
Unprompted review
Rated 5 out of 5 stars

Second time visiting today

Second time visiting today. Had my daith pierced by Matthew and he was very professional and made me feel at ease. The girls in the shop helped me pick the perfect pierce of jewellery and then I came back an hour after it had been sterilised. It may be a little more expensive than other places but you can get amazing jewellery so it’s worth every penny.

9 April 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, brilliant service from true professionals who really know what they're doing. You feel safe and know you're going to have the best service. They are also really creative and can guide and advise you on your choices. Thank you so much! Charlie

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Cigarette smoke and dust. Nope.

I had so much hopes when visiting the Shoreditch branch of Metal Morphosis, someone had told me how great the Topshop concession used to be back when Topshop was around.
Turns out the shop stinks of cigarette smoke! Either someone smokes inside the shop or in the corridor that leads to the stairs, likely doing it when it's too cold or rainy, or because they don't have any care and respect for non-smoking customers. The smoke goes straight upstairs into the shop itself, it's unbearable, unhealthy (second-hand smoke is carcinogenic) and unhygienic.
The top of the jewellery shelves is dusty and it's clearly not been cleaned for a while.
This is disappointing and in contradiction with the brand's claims of "offering a clean, discreet and professional service."
Cigarette smoke has no place in any retail shops in 2021, let alone a piercing studio.
Staff members who are smokers should be given some training and take their job and hygiene more seriously.

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Sparkly solid gold

I brought a beautiful sparkly solid gold clicker for my daith and it’s amazing quality! Fits perfectly and so pretty . Came in lovely packaging and sealed in a little plastic sleeve and a disinfectant wipe . The little details and extras were a lovely touch to great customer experience. Will definitely order again

22 July 2021
Unprompted review

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