I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Recommended to take these for muscle aches associated with CFS. They had an almost immediate positive effect on the muscle aches and the fatigue has lessened. Have taken them for a month and am de... See more
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Royal Mail let you and me down on my delivery which appears to have got lost in their system. But after telecom with yourselves you immediately despatched my replacement order. Hopefully Royal Mail w... See more
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Company details
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11K reviews
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Very friendly customer service by phone…
Very friendly customer service by phone and quick delivery, thank you
15 May 2026
Reply from Metagenics UK
Thank you so much for your kind feedback
We’re delighted to hear that you experienced our phone service as friendly and that your delivery arrived quickly. Ensuring a smooth and pleasant experience at every step—from contact to delivery—is very important to us.
We truly appreciate you taking the time to share your experience and we look forward to assisting you again in the future. If you ever need anything, feel free to contact us at orders@metagenics.co.uk.
Kind Regards
Robin – Metagenics UK
Reply from Metagenics UK
Your review made our day, Patricia — thank you so much!
It’s lovely to hear that you consider our service “great.” We strive every day to keep everything smooth and pleasant, so your feedback truly means a lot.
Thank you for taking the time to share your experience.
If you ever have any questions, please feel free to reach out via orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your message, Elizabeth!
We're glad to hear that your order arrived safely and right on time — that’s exactly the experience we aim to provide every day.
Your feedback is a great confirmation that our care in handling and delivery makes a difference. We truly appreciate you taking the time to share it.
If you ever need any assistance or have questions in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Website very easy to navigate.
Website very easy to navigate.
Items were delivered within 2 days
11 June 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Barbara!
We're delighted to hear that you found our website easy to navigate — creating a smooth and user-friendly experience is very important to us. It’s also great to know your order arrived within just a couple of days.
Thank you for sharing your experience, we truly appreciate it.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
What a lovely message to receive, Stuart — thank you!
We’re really pleased to hear that both our service and fast delivery met your expectations. We strive every day to maintain this level of efficiency and reliability.
Thank you for sharing your experience with us.
If you ever have any questions in the future, please don’t hesitate to reach out via orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann – Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Hilary!
We’re delighted to hear that your order arrived the very next day — that’s exactly the level of service we aim to provide. It’s also great to know you found the 3 for 2 offer worthwhile; we strive to bring added value like this to our customers.
Thank you for taking the time to share your experience with us, we truly appreciate it.
If there’s ever anything we can assist you with, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quality of Magnesium Glinate
Quality of Magnesium Glinate: Within a few days, I noticed a difference, and now, after 6 months, the shift in my sleep quality and mental clarity is incomparable. The speed of service is excellent!
11 June 2026
Reply from Metagenics UK
Wow Florence — thank you so much for such a detailed and thoughtful review!
It’s truly valuable for us to hear how our magnesium glycinate has become part of your daily routine and how consistently you’ve been using it over time.
We’re also very pleased that you highlighted our fast service — we work hard to maintain that level of reliability so you can always count on us.
Thank you for sharing your experience so clearly; it means a lot to us and to other customers looking for guidance.
If you ever have any questions or need support, please feel free to contact us at orders@metagenics.co.uk — we’re always here to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your feedback, Freda — it’s great to hear that your order reached you promptly.
We put a lot of care into ensuring fast and reliable processing, so it means a lot to know this is reflected in your experience.
We truly appreciate you sharing this and look forward to providing you with the same smooth service again in the future.
If you ever have any questions, our team is always available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
B12 and folate
This product is great for me, definitely see a difference when I run out. Great product and delivery is very quick. Has helped me with energy as Iam post menopause . Great product would recommend .
10 June 2026
Reply from Metagenics UK
Wow Elaine, what a lovely and inspiring review to read!
Thank you for taking the time to share your experience with our B12 and folate product so clearly. We’re really pleased to hear it fits well into your routine and that you notice a difference when using it. It’s also great to know that our quick delivery contributes to your positive experience — that’s something we truly care about.
Your recommendation means a lot to us, and to others who are looking for dependable products to support their daily habits.
If you ever have any questions or need guidance, please don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s a pleasure to read your feedback, Mona!
Your appreciation of the reliable quality of our supplements and our service truly means a lot to us. We aim to offer a dependable experience, both in our products and in the support we provide.
Thank you for taking the time to share your experience — we genuinely value it.
If you ever have any questions or need assistance, our team is always available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
We truly appreciate your review, J Davies — thank you very much.
It’s great to hear that you’re very happy with our service. Providing a smooth and pleasant experience is exactly what we aim for.
Your positive feedback motivates us to keep delivering this level of care every day. Thank you for sharing your experience with us.
If you ever have any questions, our team remains available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s lovely to read your feedback, Anna.
We’re delighted to hear that both our service and our product meet your expectations — that’s exactly the combination we aim to deliver every day.
Your feedback encourages us to keep maintaining and improving this level of quality. Thank you for taking the time to share your experience.
If you ever have any questions, you can always reach us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It’s so nice to hear from you again, Diane — thank you for sharing this additional feedback!
We’re delighted to know that not only are you satisfied with the product, but that the delivery and packaging also met your expectations. The fact that you take the time to highlight these details truly means a lot to us.
After so many years of trust, every extra experience you share is especially valuable. It motivates us to continue delivering the same level of care in every aspect — from product quality to logistics.
Please don’t hesitate to reach out via orders@metagenics.co.uk if there’s ever anything we can help you with. We’re always happy to assist.
Kind regards,
Ann– Metagenics UK
I made a mistake in my order and…
I made a mistake in my order and customer services were able to answer and amend the order immediately.
8 June 2026
Reply from Metagenics UK
It’s so nice to read your feedback, Kay.
Mistakes can happen when placing an order, so we’re really pleased to hear that our team was able to respond quickly and update everything for you right away.
We always aim to stay flexible and solution-focused, so you can continue with peace of mind. Thank you for taking the time to share your experience — it truly means a lot to us.
If you ever need to adjust an order or have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
As allows good products
As allows good products . Very helpful staff and extremely fast delivery
8 June 2026
Reply from Metagenics UK
Your message truly made us smile, Michelle — thank you very much for sharing it.
We’re delighted to hear that you’re happy with our products, found our team helpful, and experienced such fast delivery. It’s exactly this combination we strive to deliver every day.
Your kind feedback means a lot to our team and encourages us to keep providing the same high level of service. Thank you again for taking the time to share your experience.
If you ever have any questions, our team is always available via orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
I have been ordering from Nutri now…
I have been ordering from Nutri now metagenics for over 20 years now. Good quality products, very efficient service, no complaints at all.
8 June 2026
Reply from Metagenics UK
Thank you for your long-standing trust, Tara.
Over 20 years of ordering with us truly means a great deal. It’s wonderful to hear that you continue to value both the quality of our products and the efficiency of our service.
Your loyalty is a real source of motivation for us to keep delivering the same high standard every day. Thank you for taking the time to share your experience—we genuinely appreciate it.
If you ever have any questions or need support, our team is always reachable at orders@metagenics.co.uk and will be happy to assist you.
Kind regards,
Ann– Metagenics UK
Excellent product and service.
8 June 2026
Reply from Metagenics UK
Thank you very much for your kind feedback Tara.
It’s great to hear that both our products and service meet your expectations. We strive every day to consistently deliver this combination of quality and support, so your words truly mean a lot to us.
We appreciate you taking the time to share your experience. Should you ever have any questions, our team will be happy to assist you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quick & efficient
5 June 2026
Reply from Metagenics UK
Your review made our day, Gareth!
“Quick and efficient” — exactly what we aim for every day. It’s great to hear that everything went smoothly for you and that this was your experience.
Thank you for taking the time to share your feedback, we truly appreciate it. If you ever need anything, don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Excellent customer service
I had a question and it was dealt with quickly by email and when it was not easily resolved that way, a lady kindly phoned me straight away and we sorted it out promptly. You don't often get such good customer service these days so I was impressed!
4 June 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Hilary!
It’s wonderful to hear that your query was handled quickly by email and that a follow-up call helped resolve things efficiently. Sometimes a personal conversation makes all the difference — we’re glad everything was sorted out so smoothly for you.
Your kind words about our customer service truly mean a lot. We do our best every day to remain accessible and solution-focused, and it’s very rewarding to know this is appreciated.
If you ever have any further questions, our team is always here for you at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Lana…
Excellent experience excellent product and extremely good customer service. I’m very happy.
5 June 2026
Reply from Metagenics UK
It’s a pleasure to read your enthusiastic feedback, Mr/Mrs Atamanchuk.
We’re delighted to hear that you’re so happy with both the quality of our products and our customer service — that combination is exactly what we strive for every day.
Your satisfaction truly means a lot to us and encourages us to keep delivering the same level of care and support. Thank you for taking the time to share your experience.
If you ever have any questions or need assistance, you can always reach us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
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