Metagenics UK Reviews 

10,976
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more

Rated 5 out of 5 stars

Easy to use website. Prompt next day delivery. Easy to swallow tablets with no strong after taste. Too early to comment on quality of product, vitamins can take up to three months to start getting f... See more

Rated 5 out of 5 stars

I have signed up for three subscriptions from Metagenics. Eskimo®-3 Brainsharp Capsules, Ashwagandha 500mg & Multi Essentials for Women 50+. I certainly feel the benefit of all three. They arrive on t... See more

Company replied

Rated 5 out of 5 stars

Your company was recommended by my GP and as a result i trust it to be of good standard. It is more expensive than most but as an 80yo woman I need to try and preserve my vitamins and supplements.

Company details

  1. Vitamin and Supplements Store

Written by the company

Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.


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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

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(10,976)

1,130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality of Magnesium Glinate

Quality of Magnesium Glinate: Within a few days, I noticed a difference, and now, after 6 months, the shift in my sleep quality and mental clarity is incomparable. The speed of service is excellent!

11 June 2026
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Reply from Metagenics UK

Wow Florence — thank you so much for such a detailed and thoughtful review!

It’s truly valuable for us to hear how our magnesium glycinate has become part of your daily routine and how consistently you’ve been using it over time.
We’re also very pleased that you highlighted our fast service — we work hard to maintain that level of reliability so you can always count on us.

Thank you for sharing your experience so clearly; it means a lot to us and to other customers looking for guidance.

If you ever have any questions or need support, please feel free to contact us at orders@metagenics.co.uk — we’re always here to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

.prompt delivery

Prompt delivery from time of ordering.

10 June 2026
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Reply from Metagenics UK

Thank you for your feedback, Freda — it’s great to hear that your order reached you promptly.

We put a lot of care into ensuring fast and reliable processing, so it means a lot to know this is reflected in your experience.
We truly appreciate you sharing this and look forward to providing you with the same smooth service again in the future.

If you ever have any questions, our team is always available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

B12 and folate

This product is great for me, definitely see a difference when I run out. Great product and delivery is very quick. Has helped me with energy as Iam post menopause . Great product would recommend .

10 June 2026
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Reply from Metagenics UK

Wow Elaine, what a lovely and inspiring review to read!

Thank you for taking the time to share your experience with our B12 and folate product so clearly. We’re really pleased to hear it fits well into your routine and that you notice a difference when using it. It’s also great to know that our quick delivery contributes to your positive experience — that’s something we truly care about.
Your recommendation means a lot to us, and to others who are looking for dependable products to support their daily habits.

If you ever have any questions or need guidance, please don’t hesitate to reach out to us at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Very reliable quality supplements and…

Very reliable quality supplements and service

9 June 2026
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Reply from Metagenics UK

It’s a pleasure to read your feedback, Mona!

Your appreciation of the reliable quality of our supplements and our service truly means a lot to us. We aim to offer a dependable experience, both in our products and in the support we provide.
Thank you for taking the time to share your experience — we genuinely value it.

If you ever have any questions or need assistance, our team is always available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service

9 June 2026
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Reply from Metagenics UK

We truly appreciate your review, J Davies — thank you very much.
It’s great to hear that you’re very happy with our service. Providing a smooth and pleasant experience is exactly what we aim for.
Your positive feedback motivates us to keep delivering this level of care every day. Thank you for sharing your experience with us.

If you ever have any questions, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great service and good product

Great service and good product

8 June 2026
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Reply from Metagenics UK

It’s lovely to read your feedback, Anna.
We’re delighted to hear that both our service and our product meet your expectations — that’s exactly the combination we aim to deliver every day.
Your feedback encourages us to keep maintaining and improving this level of quality. Thank you for taking the time to share your experience.
If you ever have any questions, you can always reach us at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent product

Excellent product, delivery and packaging.

9 June 2026
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Reply from Metagenics UK

It’s so nice to hear from you again, Diane — thank you for sharing this additional feedback!
We’re delighted to know that not only are you satisfied with the product, but that the delivery and packaging also met your expectations. The fact that you take the time to highlight these details truly means a lot to us.
After so many years of trust, every extra experience you share is especially valuable. It motivates us to continue delivering the same level of care in every aspect — from product quality to logistics.
Please don’t hesitate to reach out via orders@metagenics.co.uk if there’s ever anything we can help you with. We’re always happy to assist.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

I made a mistake in my order and…

I made a mistake in my order and customer services were able to answer and amend the order immediately.

8 June 2026
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Reply from Metagenics UK

It’s so nice to read your feedback, Kay.
Mistakes can happen when placing an order, so we’re really pleased to hear that our team was able to respond quickly and update everything for you right away.
We always aim to stay flexible and solution-focused, so you can continue with peace of mind. Thank you for taking the time to share your experience — it truly means a lot to us.
If you ever need to adjust an order or have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

As allows good products

As allows good products . Very helpful staff and extremely fast delivery

8 June 2026
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Reply from Metagenics UK

Your message truly made us smile, Michelle — thank you very much for sharing it.
We’re delighted to hear that you’re happy with our products, found our team helpful, and experienced such fast delivery. It’s exactly this combination we strive to deliver every day.
Your kind feedback means a lot to our team and encourages us to keep providing the same high level of service. Thank you again for taking the time to share your experience.
If you ever have any questions, our team is always available via orders@metagenics.co.uk — we’ll be happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

I have been ordering from Nutri now…

I have been ordering from Nutri now metagenics for over 20 years now. Good quality products, very efficient service, no complaints at all.

8 June 2026
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Reply from Metagenics UK

Thank you for your long-standing trust, Tara.
Over 20 years of ordering with us truly means a great deal. It’s wonderful to hear that you continue to value both the quality of our products and the efficiency of our service.
Your loyalty is a real source of motivation for us to keep delivering the same high standard every day. Thank you for taking the time to share your experience—we genuinely appreciate it.
If you ever have any questions or need support, our team is always reachable at orders@metagenics.co.uk and will be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars
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Reply from Metagenics UK

Thank you very much for your kind feedback Tara.
It’s great to hear that both our products and service meet your expectations. We strive every day to consistently deliver this combination of quality and support, so your words truly mean a lot to us.
We appreciate you taking the time to share your experience. Should you ever have any questions, our team will be happy to assist you at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars
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Reply from Metagenics UK

Your review made our day, Gareth!
“Quick and efficient” — exactly what we aim for every day. It’s great to hear that everything went smoothly for you and that this was your experience.
Thank you for taking the time to share your feedback, we truly appreciate it. If you ever need anything, don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent customer service

I had a question and it was dealt with quickly by email and when it was not easily resolved that way, a lady kindly phoned me straight away and we sorted it out promptly. You don't often get such good customer service these days so I was impressed!

4 June 2026
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Reply from Metagenics UK

What a pleasure to read your feedback, Hilary!
It’s wonderful to hear that your query was handled quickly by email and that a follow-up call helped resolve things efficiently. Sometimes a personal conversation makes all the difference — we’re glad everything was sorted out so smoothly for you.
Your kind words about our customer service truly mean a lot. We do our best every day to remain accessible and solution-focused, and it’s very rewarding to know this is appreciated.
If you ever have any further questions, our team is always here for you at orders@metagenics.co.uk — we’ll be happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Lana…

Excellent experience excellent product and extremely good customer service. I’m very happy.

5 June 2026
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Reply from Metagenics UK

It’s a pleasure to read your enthusiastic feedback, Mr/Mrs Atamanchuk.
We’re delighted to hear that you’re so happy with both the quality of our products and our customer service — that combination is exactly what we strive for every day.
Your satisfaction truly means a lot to us and encourages us to keep delivering the same level of care and support. Thank you for taking the time to share your experience.
If you ever have any questions or need assistance, you can always reach us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK

Rated 5 out of 5 stars
Metagenics UK logo

Reply from Metagenics UK

Thank you for your kind words, William.
We’re delighted to hear that you found our service both helpful and efficient — that’s exactly what we aim to deliver every day.
Your feedback reassures us that we’re on the right track and motivates us to keep providing this level of support. We’re glad everything went smoothly for you.
If you ever have any questions, please don’t hesitate to reach out via orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

Love Metegenics

Love Metegenics. Good people to order with. Good help with the order and fast delivery. Excellent.

4 June 2026
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Reply from Metagenics UK

Your message truly brought a smile to our faces, Sarah — thank you so much!
It’s wonderful to hear that you enjoy ordering with us and that you feel well supported throughout the process, with fast delivery as well. Your “Love Metagenics” means a great deal to our entire team.
We’ll continue to do our very best to provide the same level of service and support every time. If you ever have any questions, you can always reach us at orders@metagenics.co.uk — we’re happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Good choice and prices

Good choice and prices. Have a permanent subscriptions set up for long time with them.

18 May 2026
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Reply from Metagenics UK

Thank you for your long-term trust, Marta — it truly means a lot to us.
We’re very pleased to hear that you’re happy with our range and pricing, and that you’ve set up a subscription with us for quite some time. Building that kind of ongoing relationship is very important to us, and we’re glad to support you consistently in your routine.
We will continue to focus on making this experience as convenient and reliable as possible. If you ever have any questions or would like to adjust your subscription, please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Exceptional sevice

Prior to ordering on line I phoned and the customer service was exceptionally good.

4 June 2026
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Reply from Metagenics UK

Thank you for your kind words, Alex — we truly appreciate it!
It’s great to hear that you chose to call us before placing your online order and that you found our customer service exceptionally good. We believe it’s important that you feel supported and well informed, even before completing your purchase.
Your feedback means a lot to us and encourages our team to keep delivering this level of service. If you ever need any assistance in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Good products, good service

Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come down with fewer coughs and colds, too. I get the adult mini capsules, and again, very happy with these.

4 June 2026
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Reply from Metagenics UK

What a pleasure to read your detailed feedback, Jessica!
Thank you for your trust over the past eighteen months — your loyalty truly means a lot to us. It’s wonderful to hear that the “orange splats” fit so well into your family’s routine and that you’re equally happy with the mini capsules for yourself.
We’re also glad that everything consistently runs smoothly and arrives quickly — that’s exactly the experience we aim to deliver. Your message gives us great motivation to keep this standard.
Thank you for taking the time to share your experience so thoughtfully. If you ever have any questions or would like personalised advice, you can always contact us at orders@metagenics.co.uk — we’re here to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

I was having issues while trying to…

I was having issues while trying to order online. I called them and they were able to take my payment over the phone.

4 June 2026
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Reply from Metagenics UK

Thank you for sharing your experience, Michelle.
We’re glad to hear that our team was able to assist you over the phone when you experienced difficulties placing your order online. It’s important to us that there is always a solution that works for you, and we’re pleased that you were able to complete your order.
Thank you for your trust and flexibility. Should you need any assistance in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.

Kind regards,

Ann– Metagenics UK

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