Chase Reviews 146

As a CPA, I have found Chase to provide a great online experience (their branch office employees are terrific as well), and a really secure environment preventing fraud at every turn.

We have been very pleased with merchant services from Chase. We had one issue but it was resolved immediately. Our experience has been great. Our Chase representatives we have had interaction with are ready to help with anything we ask of them. Ilsi Duncan, lliana Silva and Shea Leger are amazing!

Chase Merchant services are the worst. They don't return calls and when asked questions they state "they would get back to us with the answers." Yet to hear anything. Useless, but they take their cut everytime!

My company has used Chase merchant services for years and have never had and issue. The Orbital site is easy to use and have not had a problem with monies being deposited.

I see my merchanted deposit on time,easy to ready my statement

Every dealing I've had with Chase has been positive. They are attentive to customer needs. Wouldn't bank anywhere else.

My Business has worked with Chase Merchant Services for 12 years. We are very satisfied with their Orbital Platform, customer service, and timeliness of deposits into our account

Chase is the best bank for any type of account's. I did try a different bank before chase and was more than disappointed. I have all my accounts with Chase. I am a chase customer for 25 years and 3 years with my business account.
Love that bank

Easy to use, fast deposits into out account, and employees find it easy and quick when processing payments.
Has tap n pay so clients really like that

My banker Sam is very knowledgeable and helpful on all aspects of my business banking , he has been managing my accounts for a while

Sam Whalen gives us personal service and is always available.

Greatest bank ever for Businesses or personal. Number One in technology, Number one in customer service and Number one in Branch services. Thank you Chase, must have an outstanding management team behind all this.

Excellent streamlined process, customer service! Large bank with local bank mentality

I haven't had a problem with delays in processing charges or getting my funds deposited that same evening. The interface is simple and easy.

Customer service is very good. Machine is reliable and convenient.

Chase is a very helpful banking system for large or small businesses they do not make a difference between the two.

We've been in business for 17 years, and the one B2B service that has given us the most headaches in that time has been merchant service providers (MSPs). As many small business owners will know, MSPs tend to have surprise fees, poor customer service, and occasionally falter in their funding ("batch failures"). It has been quite a challenge finding an honest, technically-efficient MSP. Well, it has now been over one year that we've been using Chase Payment Solutions. I'm happy to report that Chase is, up to now, the best MSP we've ever had. Chase has not once veered away from the set of fees that it laid out in the beginning. They have been honest with their fee structure, which is reasonable. Also, there have been no technical failures in the funding process. Our customer payments have always reached our bank account. We have not needed to reach out to Chase customer service in this first year. Bottom line is that we strongly recommend Chase Payment Solutions to any small business owner looking for a reliable MSP.

there is value in being with Chase, cost versus benefit, the customer service is always available 24/7. Very quick turn around in payments, which is great as a small business, benefits me to allow better money management.