I signed up and paid for Mentorshow Plus on 23rd September. (Aud633) I have only had access for 1 day on about 26th September. Communication with representatives has been back and forth at le... See more
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Review summary
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What people talk about most
Based on these reviews
3-days of healing was a wonderful experience, full of valuable lessons and insights, and on top of that, some useful tools. The selection of speakers was a smart move. The only downside was that the p... See more
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I attend Gabor Mate's course. It's well built, easy to follow. Many practical examples that make you understand how you can work with the effects of trauma, for example, triggers. The coaching is also... See more
Company replied
This event The Healing Days was extremely interesting and has undoubtedly exceeded your wildest expectations. Although technology has put a damper on the first day, your people handled those issu... See more
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Company details
Written by the company
La première plateforme de masterclass et coaching en France. MentorShow est une plateforme de streaming en ligne qui vous propose des masterclass animées par les plus grands mentors. Notre objectif est de rendre le savoir accessible à moindre coût, où et quand vous le souhaitez, dans des domaines variés comme le bien-être, le développement personnel, le leadership, l’entrepreneuriat, la cuisine, la photographie, le sport, et bien d’autres encore. En rejoignant MentorShow, vous bénéficiez de nombreux avantages : Accès illimité à toutes les masterclass : Explorez un contenu riche et diversifié pour transformer votre quotidien. Des nouvelles masterclass chaque mois : Restez inspiré grâce à des ajouts réguliers de contenus frais et pertinents. Connexions illimitées pendant un an : Apprenez à votre rythme, sans limites. Garantie satisfait ou remboursé 14 jours : Essayez la plateforme sans risque. Si vous changez d’avis, un simple e-mail suffit pour être remboursé. Accès multi-support : Regardez vos masterclass sur votre ordinateur, tablette ou smartphone. Support PDF de chaque masterclass : Complétez votre apprentissage avec des outils écrits. Accès à la communauté MentorShow : Échangez et partagez avec une communauté engagée et passionnée. Rejoignez MentorShow et découvrez comment des experts de renommée mondiale peuvent vous aider à atteindre vos objectifs et transformer votre vie.
Satisfait ou Remboursé
Garantie Satisfaction 14 jours
Vous disposez de 14 jours pour découvrir et explorer notre plateforme en toute sérénité. Si vous changez d’avis à tout moment durant cette période, nous procéderons à votre remboursement, sans poser de questions.
Contact info
25 rue de ponthieu, 75008, Paris, France
- info@mentorshow.com
- mentorshow.com
4.1
Great
3K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Mentorshow team has been invaluable…
The Mentorshow team has been invaluable and has gone above and beyond to assist in gaining access to the platform.
15 May 2025
Unprompted review
Reply from MentorShow
Hi Sue,
What a pleasure to read your message, thank you so much for your kind words! 😊.
We truly go above and beyond to support our members. It’s not always easy, but we always do our best to resolve every issue with care and dedication 💪.
We’re really happy to know we’ve been able to help you 🙏
Wishing you a wonderful journey ahead on MentorShow! ✨🚀
Warm regards,
Carla
Outstanding service
The service including a prompt and positive response from the provider was outstanding an very much appreciated. My inquiry was comprehensively addressed and I was given access to a webinar when unfortunately I could not manage the live showing. The company reprehensive was very attentive and kind. Thank you.
11 May 2025
Unprompted review
Reply from MentorShow
Hi James,
Thank you so much for your heartfelt review 💬❤️
We’re truly grateful for the opportunity to support our subscribers 🙏 and it means a lot to us to be part of your journey on the platform 🌱
We’re also glad to hear that the issue has been resolved ✅
Wishing you the very best experience with MentorShow 🌟 Don’t hesitate to reach out if you need anything ✉️
Warm regards,
Carla from MentorShow
Gabor Mate programme
I attended a webinar with Gabor Mate after buying a few of his books. I love this gent’s work but his Mentor Show programme that was sold at the end of the webinar was misleading at the least. The trial is only for 14 days which is something I wasn’t aware of, as if I was, I would have not purchased the programme. There is a yearly subscription attached to the programme which is even worse as more money would have been taken from my account without my knowledge. Their FAQ is in French. Most of their customers are English speaking customers.
I have requested a refund which was not granted so I am so upset with myself for wasting my money.
DO NOT WASTE YOUR MONEY AND FALL INTO THE TRAP OF BUYING THIS PROGRAMME AS YOU WILL BE DISSAPONTED.
REPLY: I have proceeded with a dispute via my credit card company as I want a refund. The site is not great and if someone wants to restart listening to the programme, they cannot do this I want my money back.
3 May 2025
Unprompted review
Reply from MentorShow
Hi Fiona,
Thank you for sharing your experience with us 💬
I’m truly sorry to hear that you felt misled, that was never our intention 🙏
We’ve made sure to clearly explain how everything works in our policy, which is available both in English and Spanish.
You can simply switch the language in your account settings.
It’s possible this step wasn’t very visible, and I completely understand how that can happen.
But don’t worry 😊 I’m going to personally follow up with you and make sure we find the best solution together.
Our goal is never to cause frustration, but to support and guide you throughout your experience with us 🤝
Talk to you very soon,
Carla from MentorShow 💙
Fantastic service & follow up
Fantastic service & follow up. So helpful & explanative.
Kindest thanks.
14 April 2025
Unprompted review
Reply from MentorShow
Hi Annie,
We're so happy to read your kind feedback, thank you for your trust and support!
Supporting our customers is truly a pleasure, so never hesitate to reach out if you need anything! we're always here for you.
Warm regards,
Carla from MentorShow
Overcharged and Program not Working as Promisedd
I recently joined MentorShow and the price was $299 but a special of 50% off ($12 a month - billed annually) was in effect. So, I joined. I was charged $299. I'd like that fixed to the promised 50% off for the year paid annually which would be $144. Additionally, when I first logged in and selected the Gabor Mate program, I didn't realize that the program would automatically start so I paused it - planning to return later and when I did - the program must have been running in the background because it was on lesson 17. Unfortunately, the program will not allow me to click back to lesson 1 so I can begin the program from the beginning. I tried several ways to troubleshoot it including the suggestions MentorShow had on its FAQ page. I filled out their contact us now form but haven't heard anything back. I'd love to start the program from the beginning and receive my 50% refund back. I'll be a happy camper then. And I'd gladly re-review as I actually get to use and enjoy the MentorShow Programs and have the correct pricing adjusted.
23 March 2025
Unprompted review
Reply from MentorShow
Hi Sherry,
Thank you so much for sharing your experience with us! 😊
I’m really sorry for the inconvenience you’ve faced. I’ve found your email, so no worries! I’ll take the time to carefully review the situation and get back to you with a solution that meets your expectations.
Looking forward to connecting with you soon. ✨
Carla – MentorShow
As a mother
As a mother, the situation of finally having a moment to go back to continue anything is rare and precious. And if you have issues logging in but you have somebody on the other side that immediately, (IMMEDIATELY) solves that obstacle for you, is simply priceless. Thank you, Tiana Rasoanaivo.
6 February 2025
Unprompted review
Reply from MentorShow
Hi Erica,
Thank you so much for your kind review!
We know how valuable time is, and that’s why we do our best to respond quickly and assist our customers as efficiently as possible. It truly means a lot to us that you appreciate this effort.
Our goal is to make your journey smooth and enjoyable, and we hope you make the most of your masterclasses!
Wishing you a fantastic learning experience!
Best regards,
Carla from MentorShow
Mentor show classes gave me the chance…TOP
Mentor show classes gave me the chance to improve my soft skills. Classes are very clear and easy to understand. I ve improved my culture my approach with the students.
8 January 2025
Unprompted review
Reply from MentorShow
Dear Emanuella,
Thank you so much for taking time to share your experience with us. We are thrilled to hear that we could help you reach your highest potential and acquire new skills.
It’s truly a pleasure to have you as part of our community.
On behalf of the entire team, I wish you all the best as you take the next step in your journey!
Best regards,
Carla from MentorShow
TIANA SUPER INTERLOCUTRICE POUR…
TIANA SUPER INTERLOCUTRICE POUR RESOUDRE LES PROBLEMES MERCI
5 December 2024
Unprompted review
Reply from MentorShow
Bonsoir Mathieu,
Quel plaisir de lire cet avis positif. Merci d'avoir mis en lumière la qualité de notre service client. Nous faisons tout notre possible afin de vous assister au maximum.
Je ne manquerai pas de partager votre retour à Tiana, je suis sûre qu'elle sera aux anges.
Nous vous souhaitons une excellente continuation sur MentorShow.
Carla
They still charged me even after I canceled the service
**UPDATE: despite the reply you see below to this review, no one has actually reached out to me or replied to any of my follow up emails. **
Tried to cancel my subscription on the website less than 5 days after the initial purchase as I realized the content was not what I expected it to be.
There was no confirmation email so I went on the website and tried to cancel it as second and third time.
I received a second charge on my card a month later, when I contacted customer support to say there must have been a mistake, they said they had no evidence of me canceling the service and that there was nothing they could do.
10 November 2024
Unprompted review
Reply from MentorShow
Dear Morgan,
Thanks for sharing your experience with us. I'm really sorry for the inconvenience.
Don't worry, I'm here to assist you. To that end, I'm going take time to check every details about this case and reach out to you to find solution as soon as possible.
Best regards
Carla of MentorShow
After confirming TWICE with them that…
Edit:
Carla reached out to me after this review. Trying to reassure me and asking me to drop my case in PayPal, I didn’t because if I did I could not reopen one, and because the automatic settlement date was not far away. PayPal refunded me. Carla offered me free access for one more year as a gesture.
—
Orignal:
After confirming TWICE with them that my subscription will not be renewed, they charged me 197€!! I had reconfirmed with them in October to avoid this specific situation, they confirmed that nothing will be charged, and yet here I am! 197€ is a significant amount especially when not planned in a monthly budget!
19 November 2024
Unprompted review
Reply from MentorShow
Hi Stephaniie,
Thanks for sharing your experience here. I'm sorry to learn that your subscription was still renewed.
I'm going to solve that issue. To that end, could you either contact me at carla@mentorshow.com or answer to the contact request from Trustpilot?
I'll bring you solutions that meet your expectations.
I'm looking forward to hearing from you.
Best regards
Carla of MentorShow
"Comment l'invisible influence nos…
"Comment l'invisible influence nos vies" un sujet pas évident mais extrêmement bien mené et judicieusement bien expliqué par les deux intervenants.
15 October 2024
Unprompted review
Reply from MentorShow
Bonjour Corinne,
Un grand merci pour ce beau témoignage. En effet, l'invisible influence nos vies et notre réalité. Ceux qui s'en rendent comptent peut être considéré comme des êtres en pleine possession de leur moyen car détienent l'outil ultime pour réussir dans la vie.
N'hésitez pas à utiliser ce savoir pour atteindre vos objectifs.
Nous restons toujours à votre disposition si jamais vous avez des questions.
Belle soirée à vous!
Carla de MentorShow
Very great training and coaching to…
Very great training and coaching to improve your self confidence.
It's very constructive to consolidate the theory with a coach.
22 July 2024
Unprompted review
Reply from MentorShow
Hi,
Thanks a lot for your kind words.
We're happy to see that we contributed to your progress and to your well-being.
Thank you so much for the positive rating. We're happy that you're happy,
Best regards
Carla from MentorShow
Super fast response
11 June 2024
Unprompted review
Reply from MentorShow
Hi François,
Thanks a lot for this positive feedback
We're glad to read you love your exprience.
Please feel free to come back to us if needed.
Best regards
Carla
Great after-sales service
Vanessa has been so helpful organising a refund for me - she was so professional and efficient! Thank you so much Vanessa!!
9 May 2024
Unprompted review
Reply from MentorShow
Hi Dimuthu,
Thanks for taking time to highlight the quality of our customer service. We are available at anytime to assist, feel free to come back to me if needed.
We wish you all the best!
Carla
MentorShow
Request 233958 very good experience
Vanessa was a great help, very understanding, responsive and efficient.
Thank you very much for your professionalism and assistance
18 March 2024
Unprompted review
Reply from MentorShow
Hi Lamia,
Thanks a lot for taking time to share your feedback here.
We're happy that you were heard and your request was handled efficiently. We give our best to take care of our customers because we want our platform to be a safe and joyful place for our clients to make their journey enjoyable.
I wish you all the best for the next.
Best regards,
Carla
payment nightmare
The content is interesting but they are a nightmare with the payment.
I choose to pay in 3 times; first paiement easy; for the rest my bank system reject they claims and keep blocking my accounts....I have send multiple email to Mentor Show info mail address ... no reply!
I wanted to pay but now they make my life difficult the opposite of what they are selling no?
I hope that they will reply to me and that we can sort this out soon.
28 February 2024
Unprompted review
Reply from MentorShow
Hi Helene,
Thanks for posting this review.
If I understand reaction and know that I'm sorry for the inconvenience.
Unfortunately, I'm unable to find your contact just with your first name. In order to make things faster, may I ask you to reach out to me with this email address: carla@mentorshow.com?
I'd be glad to bring you my help.
Or if you can answer to trustpilot contact request, that will enable me to contact you back.
I'm looking forward to hearing from you.
Best regards
Carla
MentorShow
Fast to fix problems
I had problems with mentorshow but as soon as i put a comment on trustpilot they contacted me and where very efficient to fix it. Thank you Carla!
25 November 2023
Unprompted review
Reply from MentorShow
Dear Jeanne,
Thanks a lot for sharing your experience here on Trustpilot.
We wish you all the best.
In case you have issues, please, feel free to come back to me.
Best regards
Reply from MentorShow
Bonjour Suzette,
Thanks for this feedback !
We're happy to see that all is well and you appreciate your experience with MentorShow 🙂.
If you have any question, please, feel free to come back to us. Our customers' satisfaction is our leading care.
Carla de MentorShow
J AI EU UN PROBLEME DE CONNECTION…
J AI EU UN PROBLEME DE CONNECTION RAPIDEMENT RESOLU MERCI
8 June 2023
Unprompted review
Reply from MentorShow
Bonjour Frank,
Quel plaisir de lire votre retour !
Merci de votre confiance.
Nous vous souhaitons une excellente expérience sur notre site !
Carla de MentorShow
Do not subscribe to this platform
Do not subscribe to this platform with an exorbitant price. You will find the same informations in books for $20 instead of €200 ANNUALLY.
I sent an email in mai 2022 to unsubscribe from their platform because the system did not allow me to do so at that time... No response in May 2022. But surprise, they took the money from my account in May, 2023. I am trying to get my money back, but even seriously ill and with financial problems, the human side seems absent from their financial decision.
Du pur vol!
28 May 2023
Unprompted review
Reply from MentorShow
Bonjour Barbara,
Thanks for sharing your experience on trustpilot.
I'm sorry to learn what you've lived on our platform. This doesn't look like the quality standard of our customer service. Maybe, there was a technical issue and we didn't see your email as our agents work every day at any hour to assist customers.
Don't worry, let's solve it together, I'll reach out to you with my email address carla@mentorshow.com and we'll find solution together.
See you later!
Carla de MentorShow
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