MentorShow Reviews 

FRAUD ALERT: MentorShow used Dr. Gabor Mate's name to luring me into a workshop, then stole $598 from my bank a year later without consent. They also refused a refund of the workshop for months - which did not work due to tech issues on their end/never addressed. I am a TBI survivor and they are ignoring my medical crisis. Reported to French Fraud authorities. I do NOT recommend.

Very confusing and setup to do automatic subscription to credit cards. Customer service is poor. It's taking advantage of people. Beware.

I was charged for a full year without offering a refund. They claim they notified me, but I can not locate the email and the whole system is completely useless to me.

Update: they sent the refund.

Customer service and billing act in bad faith with this company. If you have a credit card expire or you cancel a credit card with no intention of renewing your subscription fee with them, they use a service to fetch your updated credit card without your knowledge or approval. If you wish to cancel they will find credit cards that you have not given to them to charge. They send reminder emails out over a month before expiring so you forget. Their cancellation process is a six-step cancellation process. They do not acknowledge any of these tactics and act in bad faith I would avoid at all costs. The mentors have material available widely at a fraction of the cost.

"Risk-Free” Claim and No Real Way to Cancel

I signed up for a MentorShow course after attending their webinar featuring Gabor Maté. During the presentation, the program was repeatedly described as “cancel anytime, risk-free, no questions asked.”

When I later tried to cancel because I couldn’t continue with the program, I discovered there was no cancellation option available in my account dashboard. The platform only offered options to continue, not to cancel.

I contacted support expecting them to honor the “risk-free” promise that was used during the webinar. Instead, I received repeated scripted responses explaining that refunds are only possible if you complete the entire course and submit personal exercises and other requirements.

Those conditions were never disclosed during the webinar where the course was sold.

After looking at other reviews here, it seems many people have experienced the same thing: difficulty cancelling and refund requests being denied despite the “risk-free” marketing.

Programs in the mental health space should operate with transparency and integrity. Unfortunately, that was not my experience with MentorShow.

This is a total scam. I signed up to take a course from Gabor Mate who I. Totally respect, but hoping he won’t do business with this company anymore.

The course was great. I paid $300 for it and then a year later it was billed $598 for a subscription that I was unaware of. They said they sent an email and it’s an unbelievable amount of money. I caught it on the very day. It was being processed and they would not work with me at all. Finally ended up offering me a 50% refund, but I think I’ve successfully stopped it from my bank, but I had to pay to do that.

A renewable subscription for $600 certainly should be treated with some flexibility, especially when you’re in the mental health business do not do not do not do anything with this company and if you want to hear their speakers, contact the speaker themselves and tell them what an awful organization this is

They will of course tell you that they sent me an email to warn me. I never received it. It evidently went to my spam file, but the fact that they won’t even work with me and I’m not interested in a subscription at all just very, very, not cool.

MentorShow’s pricing practices are deeply misleading. The subscription was advertised at $299, yet choosing their three‑installment plan pushed the total cost to over 50% more; in my case a huge upcharge that was not disclosed at checkout. A payment plan should not disguise a higher price.

Despite the fact that I have already paid more than the advertised cost, the company is still insisting that I owe an additional $159.60. What makes this even more absurd is that their current advertised price is $300/year, yet they refuse to honor that price for me and continue to demand the inflated installment total.

Updated (April 1, 2026): Carla from MentorShow reached out and was able to issue the necessary refunds to correctly reflect the $299/year membership, which I appreciate. The process did involve quite a bit of back‑and‑forth, and had I known it would be this much of a hassle, I probably would not have made the purchase. Additionally, the YouTube ads continue to promote “live” sessions with Gabor Maté and others, but the content is actually prerecorded replays, which was a bit disappointing.

They are excellent in customer support and really understanding. The course is also highly recommended! Totally satisfied

I am deeply disappointed in MentorShow’s lack of ethics and basic human empathy. I purchased the Gabor Maté Masterclass but suffered a medical emergency that prevented me from accessing the platform until today.

Despite providing notice of my health crisis and my learning disability, their support team (specifically "Kedashka") refused to extend my 14-day trial to reflect my actual first day of access. They are strictly enforcing a "purchase date" policy that robs a recovering student of their trial period.

Furthermore, their refund "guarantee" is predatory and invasive. To get a refund after the trial, they demand photos of your private, therapeutic writing (the Healing Diary). For a company marketing "trauma-informed" content, requiring a customer to hand over their most private mental health reflections is a massive violation of privacy.

It is incredibly hypocritical to profit off Gabor Maté’s teachings on compassion while showing zero flexibility to a customer in a medical crisis. If you have a disability or a health issue, stay away—this company cares more about your credit card than your well-being.

Matés content is abundant with wisdom that helps me gain insights into myself and relationship.
I appreciate that we get him clearly sharing without interruption. The exercises embed and increase the learning. Excellent

A truly enlightening experience over three days. Touched on relevant points of interest to me personally.

I’ve always respected Gabor Mates work and though I’ve yet to finish his lesson I feel that my family relationships are improving. I am continuing the course and then I will start another. I feel there’s a great deal of support from all the other teachers that are part of this mentorship and look forward to learning from their programs. I send my deepest gratitude.
With love,
Andrea

It was a varied and interesting introduction and demonstration of various approaches to the treatments for trauma. Emphasised a very caring approach. Thank you.

For me personally I have found Matte Gabor says something and then says, what I mean is, and explains. A great help and learning method. Thanks Gabor.

Incredible knowledge in presentations. Invaluable indeed! Brilliant presenters.

I signed up yesterday for their "Special" before I realised that the 3 day free programme was not live....as advertised and portrayed. So the same complaint as many have said in the reviews. I emailed yesterday to cancel my subscription and demand a refund. Just one thing to mention.....the Carla who gives "her" email in replies to Reviews....the automated reply is the same as when I emailed Hello one. Also when I commented on the programme yesterday about the scam, I was blocked. I am really disappointed that Gabor Mate is aligned with this deception....or am I? we are in a time when peoples reputations are falling like the rain we've been having lately in Ireland. I think Gabor Mate should respond himself and explain what's going on as perhaps this has been done without his agreement...

I am 72 and made a mistake buying Gabor’s programme. I was very worried and wrote an email to customer service.
Princia answered my email and fixed my problem.I was delighted with her prompt response and she was thorough,and very helpful.Thank you so much Princia.Judy B

Impossible to get a refund during the legal time window. They kept pushing, told me I have to close the PayPal dispute before they could refund me. PayPal told me I should NOT do that and that Mentorshow can refund with one click on their side and the dispute will automatically be closed. Paypal told me a seller insisting I need to close an open dispute before they refund my money is a scam tactic. I have to escalate this to the authorities now. Really uncool behavior.

Gabor Matè developed the non-duality point of view in H.E.A.L. masterclass for healing. I appreciate his work, his Vision is on top, because he works without punishment and maltreatment for people who suffer from being traumatised. I want be part of Gabor Matè's work, to build traumainformed societies in as many as possible nations for international healing transformation. I am busy to translate the workbook and coachings into my mothertongue.