Video didn’t work out but the call w the provider was good. She answered my question and refilled my prescription
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Review summary
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What people talk about most
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Taylor Junggren was my nurse practitioner and I genuinely hope every woman will be blessed enough to have her on the other end of their video call. She was amazing, soooo personable, easy to talk to,... See more
Company replied
Today when I called was the first issue I had. A lady whose name I couldn't pronounce put me on hold while I was talking. I know it was hold because music started playing. Then a very nice apologet... See more
It was super easy to schedule the appointment - there were lots of available times and dates! My appointment was set up for 10am the next day, I received multiple reminders, and the dr. started the ap... See more
Company replied
Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and detailed guidance for…
Very helpful and detailed guidance for continuing to lose weight.
4 June 2026
Reply from MEDVi
Hi Marne,
It’s wonderful to hear that our detailed guidance is supporting your journey. Thank you for your trust and for sharing such kind words. We’ll continue to provide the personalized care that makes the MEDVi weight loss program so effective.
The MEDVi Team
two months and$ 600
two months and$ 600. later I lost not one lb ! I was on 3mg and 6 mg and there was no change in my weight .I believe it was a placebo and just scammed my money .I would go to a legitimate Dr the next time .don't waste your money online in my opinion..
4 April 2026
Unprompted review
Reply from MEDVi
Hi David,
Thank you for your feedback. We sincerely apologize for your experience and would appreciate the opportunity to make things right. We’ll be reaching out to gather more details. Your experience matters to us.
– The MEDVi Team
A good nurse makes ALL the difference
Taylor Junggren was my nurse practitioner and I genuinely hope every woman will be blessed enough to have her on the other end of their video call. She was amazing, soooo personable, easy to talk to, and genuinely helpful and cared for your best possible outcome with Medvi. 10/10 recommend. Especially if you have concerns or questions. Don't stay silent or suffer through side effects, but allow a Taylor to help guide you through them! So far I love Medvi and have lost quite a bit of weight in a short amount of time.
9 June 2026
Reply from MEDVi
Hi Lauren!
It’s wonderful to hear how Taylor supported you and that you’ve already seen such great results. Thank you for trusting MEDVi's personalized approach and for recommending us to others. We'll continue working hard to provide you with the high-quality care you deserve.
The MEDVi Team
The delivery tracking was spot on
My only discussion is with FedEx who left my delivery in the sun in a black sealed wrapping
26 March 2026
Reply from MEDVi
Hi James,
We’re sorry to hear that FedEx left your delivery in the sun. Thank you for bringing this to our attention. We’ll work with our carriers to ensure your future packages are handled with more care. We’re committed to preserving the high quality you expect from us.
The MEDVi Team
Clown Show
First we had a bad connection on the virtual appointment which was quickly rectified with a follow up but it was not corrected in their system so had repeated communication that I needed to have an appointment or they could not ship the pills even though they had already charged me and shipped. Started taking and splitting the pill is a ridiculous ask at this price point and the pills feel like wet sponges and stick together too! Second month shows up and a week in realize the pills are starting to feel like sponges and sticking together so take them out and realize that they are short at least a week’s worth of pills. When I reach out I need to take a picture, find the original package (RUFKM!) and I am just done with this clown show! Don’t buy from them!
10 June 2026
Unprompted review
Reply from MEDVi
Hi Pat,
We’re truly sorry for the frustration you’ve faced with shipping errors and the texture of your medication. It’s clear we fell short in coordinating your care and handling your missing doses. We take your feedback seriously and will review these system issues internally to prevent this from happening again. We want to resolve this for you right away. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
Crooks
Autoenroll and autopilot with no way to cancel. Refuse any refunds. Billy without sending any
product. Call it a subscription fake product. Compounded without telling what's actually in it.
1 December 2025
Unprompted review
Reply from MEDVi
Hi Billy, we’re sorry for the frustration you’ve had with your subscription and refund request. We take all MEDVi legitimacy concerns seriously and want to ensure you have full transparency regarding your treatment and billing. We'll review your account to see exactly what happened with your order and cancellation. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
Very knowledgeable ,helpful about you…
Very knowledgeable ,helpful about you setting your goals and staying on track with them
9 June 2026
Unprompted review
Reply from MEDVi
Hi Latasha,
It’s wonderful to know our team helped you set clear goals and stay focused on your progress. Thank you for sharing your experience and for trusting the MEDVi patient support team with your health. We’re committed to providing the same high-quality guidance as you continue your journey.
The MEDVi Team
Morgan put all my concerns to rest and…
Morgan put all my concerns to rest and answered all my questions as well as proceeded to help me find a solution to a problem I was having!!
9 June 2026
Unprompted review
Very friendly .
9 June 2026
Reply from MEDVi
Hi Sam, it’s wonderful to hear you found our team so friendly. Thank you for your kind words and for trusting us with your care. Positive MEDVi reviews like yours help others feel comfortable reaching out for support. We’re committed to maintaining that warm, professional environment for all our patients.
-The MEDVi Team
Don't buy with them prices change 😔
Don't buy with them prices change we called them to cancel then they said they would honor the original price of 199. They changed the price back from 299 back 199
Then went right back to 299 the next month call again cancel and would not refund my money.. so beware
Dosage did not change.
And will not refund.
9 June 2026
Unprompted review
Reply from MEDVi
Hi Jay,
We're truly sorry for the frustration you've experienced with your billing and the refund process. It’s important to us that our pricing is clear and consistent. We’re going to look into your account history to understand why this happened and ensure your concerns are handled correctly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
Great service
Great service I was issued a complete refund of my money because I do not need the product.
9 June 2026
Reply from MEDVi
Hi there, we’re glad we could make the refund process straightforward and stress-free for you. Thank you for sharing your positive experience. MEDVi reviews like yours help others see that we truly prioritize our patients' needs. We’ll keep working hard to provide this level of honest, high-quality service to everyone.
-The MEDVi Team
They lied when they say your money back…
They lied when they say your money back if you haven't lost any weight. I cancelled after 6 months and asked for the refund because of no weight loss,and side effects. They will give every excuse in the book. But you still won't get your refund.I should have known that this was a scam. Now having all kinds of digestive troubles. Don't go with Medvi the product is not what they scam to be.
9 November 2025
Unprompted review
Reply from MEDVi
Hi Moe,
We’re truly sorry to hear about the digestive issues you’ve experienced and the frustration you’re feeling regarding your refund. It’s never our intention for a patient to feel misled or unsupported. We want to investigate your case and ensure your health concerns are addressed properly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
practitioner was professional
practitioner was professional, listened to my concerns and helped me to understand how the medication was working and how I should look at my overall progress including - working out and building muscle.
9 June 2026
Reply from MEDVi
Hi Jeff,
It’s wonderful to hear that your practitioner provided such a thorough experience. We’re glad you felt supported in your fitness goals. MEDVi's personalized approach is designed to help you see the big picture. Thank you for your trust. We'll keep working hard to ensure you receive the highest quality care.
The MEDVi Team
If I could rate -100 I would
If I could rate -100 I would. DO NOT BUY FROM them! They are fraudulent and will charge you after you call within 2 days to let them know you will not pursue purchasing! They are not reputable! I am reporting to Better Business Bureau and they have an F for a reason!!
18 March 2026
Unprompted review
Reply from MEDVi
Hi J B,
We're truly sorry for the frustration and stress this billing situation has caused you. We take your feedback seriously and want to look into why you were charged after your cancellation request. We’re committed to transparency and addressing any MEDVi legitimacy concerns by ensuring our billing processes are handled correctly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
ease of appointment
9 June 2026
Reply from MEDVi
Hi Melissa, we're so glad to hear that scheduling your visit was such a smooth process. Thank you for choosing the MEDVi weight loss program for your health journey. We’ll continue to ensure every step of your experience stays simple and stress-free.
-The MEDVi Team
I need the refill link to work and…
Thanks for the reply but i still don't have an answer from you about the previous month when I was charged but did not receive the product. Will you send me the product that never came? Or...will you reimburse me the $119
I either need to get what I paid for for that previous month or get reimbursed.
Please let me know.
7 June 2026
Reply from MEDVi
Hi Dan, we're glad our team could help on your recent call, though we're sorry for the portal issues and the delivery delay last month. Thank you for your patience and for trusting the MEDVi patient support team. We’re committed to resolving that charge and making sure your future refills are seamless.
-The MEDVi Team
Reply from MEDVi
Hi Marisol, it’s great to hear that our team was both punctual and professional during your experience. Thank you for your trust and for sharing your feedback. MEDVi reviews like yours help others see our commitment to quality care. We’ll keep working hard to ensure every interaction remains just as smooth and efficient for you.
-The MEDVi Team
The phone call went well.
The phone call went well and the provider stated that in the future everything will be phone calls. She apologized for the mix up.
Better? The 5853124226 number should be able to transfer phone calls from customer to provider if the customer calls because the provider did not reach the customer during the appointment window.
9 June 2026
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