Application process was straight forward and easy to do. Processing time was quick. I would definitely use medipay again if I need financing for medical procedures.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
Company details
- #13 of 28 best companies in Non-Bank Financial Service
- #4 of 13 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
264 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
995 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Supportive help
Supportive help, doing everything in their power to get me the loan I need.
20 May 2025
Reply from MediPay
Hi Kathy
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay
Ease of attaining finance and no…
Ease of attaining finance and no hassles especially as i live/work in remote areas
3 March 2025
Reply from MediPay
Hi Michael,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay
Great easy application process and…
Great easy application process and quick approval. The interest rate is crazy high though.
2 March 2025
Reply from MediPay
Hi Jemma,
Thank you so much for your excellent review! We’re delighted to hear about your positive experience with our quick and easy payment plan! Did you know you can pay your loan faster or in full at any time with no fees or charges.
MediPay
An excellent and easy experience
28 February 2025
Reply from MediPay
Hi Maria,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our quick and easy payment plan!
MediPay
excellent work
26 February 2025
Reply from MediPay
Hi Evangeline,
Thank you so much for your 5 star review!
MediPay
The communication is clear and you’re dealing with genuine people
The open communication and how easy the process was to provide information
19 February 2025
Reply from MediPay
Hi Tanaya,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our team and their communication with you!
MediPay
Fantastic communication on all levels
Fantastic communication on all levels. Explained everything thoroughly. Very professional and helpful.
6 February 2025
Reply from MediPay
Hi Chris,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our professional team
MediPay
Very fast approvals and payment
Very fast approvals and dispersement of funds to your nominated medical practice.
4 February 2025
Reply from MediPay
Hi John,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our quick and easy medical payment plan!
MediPay
It's was Great but the timing for…
It's was Great but the timing for approval took a lot longer than suggested
21 January 2025
Reply from MediPay
Hi John,
Thank you for the excellent review, I'm delighted to hear you had a great experience with us.
I've sent you an email directly to discuss your experience, and for me to provide you with more information around our loan application process and responsible lending guidelines.
MediPay
Fast friendly service
Fast friendly service. Very streamlined application processes with all information captured upfront minimising the back and forward.
17 January 2025
Reply from MediPay
Hi MC,
Thank you so much for your amazing 5 star review!
MediPay
Easy, simple and quick
Seamless, easy and no fuss experience. I found the whole process easy quick and simple.
15 January 2025
Reply from MediPay
Hi Matt,
Thank you so much for your 5 star review!
MediPay
Easy application
Easy application, customer representative was constantly in contact and made sure everything was perfect for a smooth transaction. I couldn’t be happier
6 January 2025
Reply from MediPay
Hi Rochelle,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our team!
MediPay
Easy process very helpful staff very…
Easy process very helpful staff very quick response
24 December 2024
Reply from MediPay
Hi Paul,
Thank you so much for your 5 star review! We’re delighted to hear that you had a quick and positive experience with our team.
MediPay
Very helpful when time was thin with a appointment
Very efficient finalising my loan application when it was same day before my appointment
19 December 2024
Reply from MediPay
Hi Scott,
Thank you so much for your 5 star review! We’re delighted to hear that you had a fast and positive experience with us.
MediPay
Very helpful and made the process quite…
Very helpful and made the process quite easy to understand, also the wait times were very minimal on multiple occasions
17 December 2024
Reply from MediPay
Hi Michael,
Thank you so much for your 5 star review and feedback on our quick turn around times! We’re delighted to hear that you had a positive experience with us.
MediPay
Very quick to respond & to follow up.
14 November 2024
Reply from MediPay
Hi Michelle,
Thank you so much for your 5 star review! We’re delighted to hear that you had a positive experience with us.
MediPay
Good and quick customer service. Easy application and outcome of loan is quick approval
Good support to easy application online.
Clear outline of the fortnightly or monthly repayments on what is charged towards what draw out of the loan used . Good arrangements of years of repayment which made it affordable .
10 November 2024
Reply from MediPay
Hi Sabrina,
Thank you so much for your review! We’re delighted to hear that you had a positive experience with us. At MediPay, we strive to make the application process as easy and seamless as possible, ensuring that our customers can focus on what matters most – getting the care they need. Our team is dedicated to providing exceptional support every step of the way, and we’re glad we could help you arrange treatment without delay.
With our flexible payment options, including up to 48 months to pay, we aim to make healthcare more accessible to everyone. We’re here for you whenever you need us!
MediPay
Application process was super easy.
Application process was super easy.
Approved with 48 hours
29 October 2024
Reply from MediPay
Hi Paula,
Thank you so much for your excellent review! We’re delighted to hear that you had a positive experience with us. We’re here for you whenever you need us!
MediPay
I wasn't approved the $10000 I requested
27 September 2024
Reply from MediPay
Hi Colleen,
Thank you for taking the time to share your feedback. We understand your disappointment in not being approved for the full $10,000 you applied for. As a regulated financial service provider, all our loan assessments are conducted under strict responsible lending obligations.
Our goal is always to provide financing that is manageable for our customers and aligns with their individual financial situations. While we couldn’t approve the full amount, we are committed to ensuring all loans remain within affordable limits for the wellbeing of our clients.
If you have any further questions or would like more clarity on the outcome, please feel free to reach out to us. We’re always here to help.
Kind regards,
The MediPay Team
The entire process was super easy from…
The entire process was super easy from start to finish. Customer service was really friendly and helpful. Recommended for sure.
24 September 2024
Reply from MediPay
Hi Terri,
Thank you so much for your review! We’re delighted to hear that you had a positive experience with us. At MediPay, we strive to make the application process as easy and seamless as possible, ensuring that our customers can focus on what matters most – getting the care they need. Our team is dedicated to providing exceptional support every step of the way, and we’re glad we could help you arrange treatment without delay.
With our flexible payment options, including up to 48 months to pay, we aim to make healthcare more accessible to everyone. We’re here for you whenever you need us!
MediPay
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