Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
Company details
- #17 of 28 best companies in Non-Bank Financial Service
- #4 of 13 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
264 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.7
Excellent
997 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Clear instructions as to what was…
Clear instructions as to what was required to process application
14 August 2025
Reply from MediPay
Hi Lisa,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay
Exceptional Customer Service
My experience with MediPay has been smooth, efficient, and positive. I have immensely high feedback regarding the employee I was in contact with: Ernest! He was exceptional in all aspects of the support I was given throughout my application process. Ernest was pleasant, approachable (somehow even through the phone), and incredibly easy to speak to. His support and advice were given in an efficient and timely manner with full transparency about possibilities and their potential outcomes. Additionally, Ernest made himself available for contact via his direct phone number and email in case I had any questions for him, and he worked quickly with any new information I gave him. Ernest has earned the highest of praises for his fantastic service. All in all, I couldn’t have had a better experience while applying for a loan.
12 August 2025
Reply from MediPay
Hi Shenae,
Thank you so much for your 5 star review of our payment plan and team!
MediPay
Easiest process ever!
4 August 2025
Reply from MediPay
Hi Karly,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Quick to review
Quick to review. Prompt communication. Easy process. Especially needed when my dog needed urgent medical care. Thank you!
31 July 2025
Reply from MediPay
Hi Kelly,
Thank you so much for your 5 star review!
So happy we could support your dogs medical needs.
MediPay
Super easy and helpful
31 July 2025
Reply from MediPay
Hi Meagan,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Second time I’ve used medipay
Second time I’ve used medipay. Can’t rate the whole process high enough. Absolutely wonderful service and the easiest process I’ve ever been through
1 August 2025
Reply from MediPay
Hi Kylie,
Thank you so much for your 5 star review!
Thank you for using MediPay again to support your healcare needs.
Everything was easy and fast.
30 July 2025
Reply from MediPay
Hi Julie,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Reply from MediPay
Hi Brian,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Staff are very accommodating
Staff are very accommodating. I have an excellent experience with Medipay.
23 July 2025
Reply from MediPay
Hi Romeo,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Great customer service
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the loan and payment plans works . How to apply for the payment been clear and easy . Very approachable consultant . Overall the service of Medipay consultants are excellent . Fast and easy application and years of trust rapport build with me and new loan always approved . Thank u indeed. Well done Yash and Jen . Kind regards Sabrina
24 July 2025
Reply from MediPay
Hi Sabrina,
Thank you so much for your 5 star review!
So happy our team could support your healcare needs.
MediPay
The best so far… so easy to use… Really…
The best so far… so easy to use… Really help me a lot when i needed… i have been suffering a really bad toothache in the last two days and i saw this online it was quick and easy the same day i got approved… the next day i book a dental appoinment and thats it.. my tooth got extracted then payment was so easy from my Medipay account and the rest of the credit they lent me i can use for my next dental plans… thanks a lot medipay…
14 July 2025
Reply from MediPay
Hi Bernard,
Thank you so much for your 5 star review!
So happy we could support your dental healcare needs.
MediPay
It was quick and easy
4 July 2025
Reply from MediPay
Hi Trent,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay
Great experience
So easy to apply, simple info and very responsive with decision. Took all the stress out of finding gap fee for upcoming surgery.
30 June 2025
Reply from MediPay
Hi Emz,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay
Reply from MediPay
Hi Dannielle,
Thank you so much for your 5 star review!
MediPay
Quick and easy.
27 June 2025
Reply from MediPay
Hi Stuart,
Thank you so much for your 5 star review!
MediPay
Reply from MediPay
Hi Majorie,
Thank you so much for your 5 star review!
MediPay
Great experience
I found the process easy and the interactions with staff pleasant, friendly and personable.
All-round great experience
23 June 2025
Reply from MediPay
Hi Craig,
Thank you so much for your 5 star amazing review! We’re delighted to hear about your positive experience with our team!
MediPay
Ernest was very helpful in guiding…
Ernest was very helpful in guiding through the website and such a pleasure to speak too and very calm
20 June 2025
Reply from MediPay
Hi Laurel,
Thank you so much for your 5 star review of Ernest! We’re delighted to hear about your positive experience with our team.
MediPay
Reply from MediPay
Hi Aaro,
Thank you so much for your 5 star review! We’re delighted to hear about your positive experience with our easy payment plan!
MediPay
I can’t thank Medipay enough for…
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t thank you enough for giving me a chance. Thank you Dianne
12 June 2025
Reply from MediPay
Hi Dianne,
Thank you so much for your 5 star amazing review of MediPay for Pets We’re delighted to hear how we helped save your dog!
MediPay for Pets
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